The efficacy of narrative video for raising awareness in ICT designers about older users’ requirements

Carmichael, Alex; Newell, Alan F.; Morgan, Maggie

doi:10.1016/j.intcom.2007.06.001

Cited by 30 publications

(8 citation statements)

References 23 publications

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“…Although there are guidelines and accessibility standards, designers have difficulty in sorting this academic source of information (Gregor et al, 2005). Moreover, most of the information on human factors is presented in pictorial, textual, and numerical form, so that it needs interpretation when incorporated into a design project (Carmichael et al, 2007). However, Nicolle et al (2003, p. 100) added, ''Designers are under a great deal of time pressure if knowledge is not presented in a usable format, it will be either discarded or ignored''.…”

Section: Introductionmentioning

confidence: 99%

An interdisciplinary heuristic evaluation method for universal building design

Afacan

Erbuğ

2009

Applied Ergonomics

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a b s t r a c tThis study highlights how heuristic evaluation as a usability evaluation method can feed into current building design practice to conform to universal design principles. It provides a definition of universal usability that is applicable to an architectural design context. It takes the seven universal design principles as a set of heuristics and applies an iterative sequence of heuristic evaluation in a shopping mall, aiming to achieve a cost-effective evaluation process. The evaluation was composed of three consecutive sessions. First, five evaluators from different professions were interviewed regarding the construction drawings in terms of universal design principles. Then, each evaluator was asked to perform the predefined task scenarios. In subsequent interviews, the evaluators were asked to reanalyze the construction drawings. The results showed that heuristic evaluation could successfully integrate universal usability into current building design practice in two ways: (i) it promoted an iterative evaluation process combined with multi-sessions rather than relying on one evaluator and on one evaluation session to find the maximum number of usability problems, and (ii) it highlighted the necessity of an interdisciplinary ad hoc committee regarding the heuristic abilities of each profession. A multi-session and interdisciplinary heuristic evaluation method can save both the project budget and the required time, while ensuring a reduced error rate for the universal usage of the built environments.

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Section: Introductionmentioning

confidence: 99%

An interdisciplinary heuristic evaluation method for universal building design

Afacan

Erbuğ

2009

Applied Ergonomics

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“…Unfortunately, many designers typically have little understanding of the unique needs of older adults [28,7].…”

Section: The Design Process Design For and With Older Adultsmentioning

confidence: 99%

Lessons learned in deploying independent living technologies to older adults’ homes

Doyle

Bailey

Scanaill

et al. 2013

Univ Access Inf Soc

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Independent living technologies are fast gaining interest within both academia and industry, amid the realisation that the world's population is ageing. Technology can increase the quality of life of older people, allowing them to age in-place and helping them to remain physically, cognitively and socially engaged with their environment. However, little research in this area is applied. We argue the necessity of moving such technology out of the research lab and into the home, where its real impact on the lives of older adults can be assessed. This paper outlines a series of recommendations encompassing the life cycle of independent living technologies, from ethnographic assessment, through to design, deployment and evaluation. This work is based on lessons we have learned deploying such technologies to older people in over 200 homes. We believe this paper can act as a guide for other researchers interested in developing technologies with older people.

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“…A second example of citizens' awareness in using ICTs (in this case mobile telephones, e-mails and webcams) is that of the UTOPIA Trilogy project aiming at the elderly. Carmichael, Newell and Morgan (2007) refer to the implementation of narrative videos based on stories "of many older people's real experiences" that has resulted in the familiarization of elderly people with the abovementioned ICTs offered and further, in their integration in their everyday activities (p. 591).…”

Section: The Role Of Feedback and Inclusion In The Implementation Of E-parliament Servicesmentioning

confidence: 99%

E-Parliaments and Novel Parliament-to-Citizen services

Papaloi

Gouscos

2011

JeDEM

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In an era of citizens’ discontentment on democratic institutions, parliaments as a democratic cornerstone, are constantly striving to create alluring services taking, at the same time, into account the difficulty of achieving accessibility and transparency in citizens’ e-participation. At the same time, the evolution of ICT tools presents opportunities to revamp the traditional character, functions and services of parliaments worldwide, giving rise to new capabilities and opportunities that can transform their political and social role. An e-enabled parliament can not only offer flexibility in parliamentary proceedings and facilitate the work of its members, but also strive for the inclusion of citizens, without annulling the representative character of the institution. In this paper, we present an initial overview of the characteristics of modern parliaments, recording existing service offerings and proposing a stakeholder-based categorization, with specific categories that can best accommodate explicit and active citizen participation within parliamentary functions. A number of existing citizen deliberation applications and research projects are highlighted as potential candidates for deploying novel extrovert parliament-to-citizen services, focused directly on citizen involvement. Moreover, the focus area based on the procedure from inclusion to feedback will give good evidence for all those factors that are necessary for a successful adoption of novel e-parliament services.

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The efficacy of narrative video for raising awareness in ICT designers about older users’ requirements

Cited by 30 publications

References 23 publications

An interdisciplinary heuristic evaluation method for universal building design

An interdisciplinary heuristic evaluation method for universal building design

Lessons learned in deploying independent living technologies to older adults’ homes

E-Parliaments and Novel Parliament-to-Citizen services

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