The effects of network sharing on knowledge-sharing activities and job performance in enterprise social media environments

Kwahk, Kee-Young; Park, Do-Hyung

doi:10.1016/j.chb.2015.09.044

Cited by 275 publications

(304 citation statements)

References 58 publications

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“…Beyond such knowledge-based investigations, ESNs seem to positively influence users' communication and group work (Raeth et al, 2011). Related work by Kwahk and Park (2016) demonstrates, for example, that ESNs can help to increase users' communication and collaboration. Users who are physically separated or do not share the same cultural profile can be connected via an ESN (Shirky, 2008).…”

Section: Enterprise Social Network In Organizationsmentioning

confidence: 99%

“…Shortcomings may lead to impeded ESN integration, or limited acceptance and usage (Iglesias-Pradas, Hernández-García, & Fernández-Cardador, 2017;Riemer, Stieglitz, & Meske, 2015). While ESNs have often been described as communication or collaboration infrastructures in work contexts (Kwahk & Park, 2016), an empirical investigation of infrastructure characteristics as antecedents of their usefulness is still missing. To fill this gap, we conceptualize ESNs as digital infrastructures and argue that certain infrastructure characteristics, which can also be found for physical infrastructures such as railways or roads, make ESNs useful for participants.…”

Section: Introductionmentioning

confidence: 99%

See 1 more Smart Citation

Enterprise Social Networks as Digital Infrastructures - Understanding the Utilitarian Value of Social Media at the Workplace

Meske

Wilms

Stieglitz

2019

Information Systems Management

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In this study, we first show that while both the perceived usefulness and perceived enjoyment of enterprise social networks impact employees' intentions for continuous participation, the utilitarian value significantly outpaces its hedonic value. Second, we prove that the network's utilitarian value is constituted by its digital infrastructure characteristics: versatility, adaptability, interconnectedness and invisibility-in-use. The study is set within a software engineering company and bases on quantitative survey research, applying partial least squares structural equation modeling.

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Section: Enterprise Social Network In Organizationsmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Enterprise Social Networks as Digital Infrastructures - Understanding the Utilitarian Value of Social Media at the Workplace

Meske

Wilms

Stieglitz

2019

Information Systems Management

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“…Slack is part of a group of similar platforms known as “enterprise social networks” (ESNs), which are specifically designed for organizations to use [4]. While Facebook and Twitter provide users with the means to create and promote a personal image, Slack and other similar platforms aim to allow users to share expertise and support collaboration [8]. Platforms like Slack offer a more streamlined method of communication than platforms like Facebook and Twitter, creating a richer knowledge-sharing environment [8].…”

Section: Slack As a Potential Communication Channelmentioning

confidence: 99%

Using Slack to communicate with medical students

Vela

2018

jmla

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Academic libraries often make use of social networks like Facebook and Twitter to connect with their student users. While the Spokane Academic Library at Washington State University also employs this outreach strategy, the health sciences librarian was able to use a new type of social network called Slack to communicate more directly with the inaugural class of the Elson S. Floyd College of Medicine. As a digital workspace for communication and collaboration, Slack provided the medical librarian with an effective medium through which to post library announcements and updates, as well as have individual conversations with students about library-related questions and concerns.

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“…Chai et al (2011) sugerem estudos longitudinais sobre competitividade, demanda, aprendizagem interorganizacional e vantagem competitiva. Um ponto a ser acrescentado entre as questões abordadas neste estudo e outras oportunidades identificadas é a influência nos ambientes interno e externo das corporações com GC apoiada em MS (KWAK;PARK, 2016;LAM et al, 2016). São indicados mais estudos sobre questões de proteção, uso prático, uso negativo ou consequências comportamentais devido ao rápido desenvolvimento das MS nas corporações (MANTYMAKY;RIEMER, 2016;MOUTZIS et al, 2016;LEE, 2016;LEON et al 2017;SHANG et al, 2017).…”

Section: Oportunidades De Pesquisaunclassified

Gestão Do Conhecimento E Mídias Sociais: Método De Busca De Informações Confiáveis Para Incentivar Pesquisas Futuras

Valentim¹,

Vignochi²,

Lezana³

2017

ALCANCE

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Redes sociais corporativas compreendem interações imersas em um ambiente de ferramentas de mídias sociais. As empresas precisam entender a globalização impulsionada pela tecnologia da informação, sua influência na Gestão do Conhecimento e como usar Mídias Sociais para sobreviver e ganhar vantagem competitiva. O objetivo deste estudo é identificar como a Gestão do Conhecimento e as Mídias Sociais estão relacionadas na literatura científica para encorajar futuras pesquisas. O método de mapeamento de conhecimento científico denominado Processo Construtivista de Desenvolvimento de Conhecimento (ProKnow-C) apoiou uma análise bibliométrica e sistêmica de literatura. O ProKnow-C é uma opção para selecionar publicações científicas confiáveis segundo sua relevância. A análise dos dados exibe 42 artigos na base Science Direct entre janeiro de 2005 e fevereiro de 2017. Mostra as principais revistas, descreve conceitos e identifica metodologias utilizadas em artigos sobre Gestão do Conhecimento e Mídias Sociais. O ProKnow-C viabilizou buscar, organizar e analisar dados bibliográficos em conformidade com uma base de dados confiáveis. Na análise dos resultados identificaram-se lacunas e oportunidades de pesquisas futuras. Estudos em profundidade serão úteis para a perspectiva estratégica das corporações nas seguintes direções: influência nos ambientes interno e externo, identificação de ferramentas simples e úteis, razões da desistência de uso e influência de aspectos comportamentais e psicológicos sobre usuários.

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The effects of network sharing on knowledge-sharing activities and job performance in enterprise social media environments

Cited by 275 publications

References 58 publications

Enterprise Social Networks as Digital Infrastructures - Understanding the Utilitarian Value of Social Media at the Workplace

Enterprise Social Networks as Digital Infrastructures - Understanding the Utilitarian Value of Social Media at the Workplace

Using Slack to communicate with medical students

Gestão Do Conhecimento E Mídias Sociais: Método De Busca De Informações Confiáveis Para Incentivar Pesquisas Futuras

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