“…Hossain and Zhu, 2009;Long and Siau, 2008), electronic commerce (e.g. Bampo et al, 2008) and open collaboration (Kane, 2009), on a broad range of issues including team performance (Wu et al, 2007), sense-making (Abbasi et al, 2018), productivity (Aral et al, 2012), and disaster response (e.g. Ofli et al, 2016;Son et al, 2019).…”