2021
DOI: 10.1016/j.jretconser.2021.102696
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The effects of ad heuristic and systematic cues on consumer brand awareness and purchase intention: Investigating the bias effect of heuristic information processing

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Cited by 41 publications
(23 citation statements)
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“…The positive impact of influencer credibility on customer brand awareness is consistent with the results of research by other authors. Similar results were obtained in studies conducted among internet users of various nationalities and ages: Chinese internet users and influencer followers (Tan et al 2021), young users of social media in Turkey (Bilgin 2020), millennials in Lebanon , students in Indonesia (Susilowati and Sari 2020), Thai online customers (Kosakarika 2020), Australian social media users (Arli 2017) and followers of one Indonesian influencer (Kosim and Pasaribu 2021). The only results that differ from others are in the study from Febriyantoro (2020), conducted on millennials in Indonesia, which did not find association with purchase intention.…”
Section: Discussionsupporting
confidence: 79%
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“…The positive impact of influencer credibility on customer brand awareness is consistent with the results of research by other authors. Similar results were obtained in studies conducted among internet users of various nationalities and ages: Chinese internet users and influencer followers (Tan et al 2021), young users of social media in Turkey (Bilgin 2020), millennials in Lebanon , students in Indonesia (Susilowati and Sari 2020), Thai online customers (Kosakarika 2020), Australian social media users (Arli 2017) and followers of one Indonesian influencer (Kosim and Pasaribu 2021). The only results that differ from others are in the study from Febriyantoro (2020), conducted on millennials in Indonesia, which did not find association with purchase intention.…”
Section: Discussionsupporting
confidence: 79%
“…As presented in the literature review, the mediating role of brand awareness has been studied in different factors influencing purchase intention, such as via YouTube ads (Febriyantoro 2020), social networking site advertising (Nofal et al 2020), social media marketing (Kosakarika 2020), ad informativeness and ad persuasiveness (Tan et al 2021). (Our research is among the first to analyze the mediating role of brand awareness in the relationship between influencer credibility and purchasing intention, constituting a new contribution to science.…”
Section: Discussionmentioning
confidence: 99%
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“…When someone is highly driven, competent and capable, and has abundant cognitive resources in accordance with the sufficiency principle, they are more likely to choose a systematic method [1]. When making judgments, people should take into account all relevant information that has been supplied, according to the theory of systematic information processing [2]. During the purchasing process, customers might receive and analyse both persuasive and informative aspects [3].…”
Section: Literature Review Ad Systematic Cues: Ad Informativeness And...mentioning
confidence: 99%
“…2004) bahwa brand awareness merupakan suatu hal penting yang dapat benar benar mempengaruhi purchase intention terhadap suatu merek. Hasil penelitian ini pun sejalan dengan penelitian dari(Dabbous & Barakat, 2020; Lu et al., 2014;Semuel & Setiawan, 2018;Tan et al, 2021) yang menyatakan bahwa brand awareness mempengaruhi offline purchase intention SIMPULAN DAN SARAN Kesimpulan Berdasarkan hasil pengolahan dapat dipahami bahwa media sosial penting untuk mempromosikan produk-produk perusahaan. Sehingga penting bagi perusahaan, ataupun pelaku usaha mengerti apa saja hal-hal yang penting dan apa saja yang dapat memediasi antara media sosial dengan keputusan pembelian secara offline.…”
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