The Effect of Social Capital on Operational Performance: Research in Banking Sector in Erbil

Hamad, Ahmed Abdulqader; Tuzlukaya, Şule; Kırkbeşoğlu, Erdem

doi:10.12775/cjfa.2019.004

Cited by 5 publications

(8 citation statements)

References 49 publications

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“…These findings are consistent with the existing literature that demonstrated the positive role of human capital in enhancing commercial banks' performance compared with intellectual capital development [29,30]. The results are in good agreement with several reported works displaying the evidence of a noteworthy link between structural capital and innovation performance [47,71,[114][115][116][117].…”

Section: Discussionsupporting

confidence: 92%

Dynamic Capabilities and Their Impact on Intellectual Capital and Innovation Performance

et al. 2021

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There is a high tendency for conversion from a statistical economy based on measuring tangible assets into investigating non-tangible capital drive in the present economic status worldwide. The implications of intellectual capital on innovation performance have widely attracted attention among researchers in the global arena. The present study investigated the impacts of intellectual capital on innovation performance in the banking sector as influencing non-tangible assets. Besides, the role of dynamic capabilities in moderating the relationship between intellectual capital and innovation performance was examined. A purposive sampling technique was applied to 364 participants from Iraqi commercial banks as the research context. Thereafter, structural equation modelling (SEM) was utilised to analyse the collected data from the survey questionnaire using SPSS.v25 and AMOS.v24. The study found that the employees’ levels of intellectual capital significantly increased toward innovativeness through the moderating role of dynamic capabilities between intellectual capital and innovation performance in the commercial banking sector for better competitive advantages. Consequently, the study provides valuable insights and guidance for academicians and practitioners on the impacts of developing intellectual capital on enhancing competitive performance, especially in the context of Iraqi commercial banks.

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Section: Discussionsupporting

confidence: 92%

Dynamic Capabilities and Their Impact on Intellectual Capital and Innovation Performance

et al. 2021

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“…Social capital requires a certain level of trust [73]. The authors of [38] emphasised that the trust of employees is the major mediating factor directly related to their inclination to share vital and tacit knowledge.…”

Section: Trust and Social Capitalmentioning

confidence: 99%

“…Relational capital presents the interpersonal relationship based on commitment, trust and respect between suppliers, government employees, customers and stakeholders [47]. Firms innovate or increase their performance after implementing solutions used by other organisations or after combining their existing knowledge with external and accessible resources [73]. Previous studies have illustrated that inter-organisational relationships offer numerous opportunities for an organisation to seek external knowledge resources and combine them with the existing knowledge resources [110].…”

Section: Relational Capital and Innovation Performancementioning

confidence: 99%

A Multidimensional View of Intellectual Capital: The Impact on Innovation Performance

Ali

Hussin

Haddad

et al. 2021

Journal of Open Innovation: Technology, Market, and Complexity

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The current economic trend worldwide is for an industrial economy based on tangible assets to convert into a non-tangible economy based on intellectual capital. Lately, a multidimensional view of intellectual capital and its implications on innovation performance have generated renewed research interests. Based on these facts, the relationship amongst different antecedent factors such as culture and trust on intellectual capital components was analysed. In addition, a correlation among intellectual capital components (as non-tangible assets) and innovation performance for the banking sector was established. The positivism philosophy, deductive approach and quantitative methods were used as the research methodology to accomplish the research objectives. In this process, a questionnaire survey and purposive sampling technique were used to collect the responses from 364 employees of the Iraqi commercial banks. The obtained data were analysed statistically using the SPSS v25 and AMOS v24 software. The results revealed a significant impact of culture and trust (antecedent factors) on various intellectual capital components. Furthermore, a strong connection between these antecedent factors and intellectual capital components was evidenced, confirming the study hypotheses. Interestingly, intellectual capital components were found to enhance significantly the innovation performance of the banks, leading to better competitive advantages. In addition, it provided evidence on the impacts of inter-relationships amongst human, structural and relational capitals. Consequently, the study provides academicians and practitioners valuable insights into and guidance on how developing intellectual capital enhances competitive performance, especially in the context of Iraqi commercial banks.

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“…It was acknowledged that social capital is an essential element for the innovation performance of an organization (Asiaei et al 2020). Stable networks and healthy professional relationships can lead to higher levels of trust and goal accomplishment among members of the organizations, exhibiting a direct/positive relationship between their performance and sales growth (Hamad et al 2019). Often, the internal and external collaborations and information exchanges across the social networks are essential in order to incorporate and synthesize the knowledge of the employees (Tseng et al 2015).…”

Section: Social Capitalmentioning

confidence: 99%

Intellectual Capital and Innovation Performance: Systematic Literature Review

Ali

Hussin

Haddad

et al. 2021

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Over the years, several studies have been conducted to identify the impact of various intellectual capital components on the organizational performances. However, most of these works greatly replicated the applications and uses of different intellectual capital components (human, structural, relational, social) without addressing the shortcomings related to their empowerment toward the innovation perception of the organizations. Based on this fact, we comprehensively reviewed the existing literatures that strongly influenced the innovation performance of the financial sector. Standard inclusion and exclusion criteria were used for the critical and systematic evaluation of the past studies. It identified the main limitations of intellectual capital components efficiency in the financial sector that could considerably affect their desired innovation performances in the dynamic and competitive market scenarios. In addition, a correlation was established among the organizational growth of intellectual capital components and innovation performance, leading to positive implications on intellectual capital components development.

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The Effect of Social Capital on Operational Performance: Research in Banking Sector in Erbil

Cited by 5 publications

References 49 publications

Dynamic Capabilities and Their Impact on Intellectual Capital and Innovation Performance

Dynamic Capabilities and Their Impact on Intellectual Capital and Innovation Performance

A Multidimensional View of Intellectual Capital: The Impact on Innovation Performance

Intellectual Capital and Innovation Performance: Systematic Literature Review

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