The Effect of Employees’ Trust in Supervisors and Their Quality of Working Life on Their Intention to Leave Job: A Study on Hotel Employees

Pelit, Elbeyi; Gökçe, Yusuf

doi:10.31795/baunsobed.580543

Cited by 2 publications

(4 citation statements)

References 22 publications

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“…Similarly, Toprak et al (2017) determined that the trust of employees in terms of supervisor is moderate. However, there are many studies in which the perception of trust in Supervisor is above and / or high in tourism enterprises (Güçer & Demirdağ, 2014;Pelit & Gökçe, 2019;Şen & Günaydın, 2019).…”

Section: Discussionmentioning

confidence: 99%

“…There is also a lot of research about trust in supervisor. There are studies that manifest the impact of trust in supervisor in hotel enterprises and conflict management methods (Toprak et al, 2017), intention to leave job (Pelit and Gökçe, 2019), organizational identification (Şen & Günaydın, 2019), job satisfaction (Güçer & Demirdağ, 2014) and organizational citizenship behavior (İşbaşı, 2000).…”

Section: Discussionmentioning

confidence: 99%

“…On the other hand, in a study carried out by Çavuşoğlu & Güler (2017), it was found that employees in the highest age group and those with the most professional experience had the lowest psychological perception of psychological empowerment. Şen & Günaydın (2019) indicated that young and highly educated employees demonstrated high trust in supervisor while Pelit & Gökçe (2019) reported that women, those with a high level of professional experience and older employees demonstrated this trust and Toprak et al (2017) stated that women, university graduates, the youngest and oldest employees had a high trust in supervisor.…”

Section: Discussionmentioning

confidence: 99%

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The Relationship between Psychological Empowerment and Trust in Supervisor in Hotel Enterprises

Sönmez¹

2020

jotags

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The relationship between supervisors and subordinates in professional enterprises is a factor that directly affects employees in terms of organizational behavior. Employees who have the perception that they are psychologically empowered, ensures a positive approach to the organization and contributes directly and indirectly to the productivity of the enterprise with a sense of trust. The aim of this study was to reveal the relationship between psychological empowerment and trust in supervisor in five-star hotel enterprises. The questionnaire used as a data collection technique was applied to 396 employees of seven five-star hotel enterprises operating in Antalya Kemer and Manavgat districts. Descriptive statistics, correlation analysis, t test and analysis of variance were used for data analysis. The study results indicated that the employees' perceptions of psychological empowerment (=3,12) and trust in supervisors (=3,06) were moderate. However, a significant and positive (r = 0.638) association was determined between psychological empowerment and trust in supervisor. Furthermore, psychological empowerment and trust in supervisors showed significant differences according to some demographic characteristics of the employees.

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Section: Discussionmentioning

confidence: 99%

Section: Discussionmentioning

confidence: 99%

Section: Discussionmentioning

confidence: 99%

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The Relationship between Psychological Empowerment and Trust in Supervisor in Hotel Enterprises

Sönmez¹

2020

jotags

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“…In a study (Pelit & Gökçe, 2019) investigating the effect of the trust of the employees in supervisor and their quality of working life on the intention to leave in the hotel establishments, it was concluded that the quality of working life and trust level of the participants were high and intention to leave was low. In the relevant study, it was determined that there was a negative and significant relationship between the trust in the supervisor and the quality of working life on the intention to leave of employees.…”

Section: Trust Trust In Supervisor and Related Academic Studiesmentioning

confidence: 99%

The Relationship Between Employee Attitudes in the Pygmalion Effect and Trust in Supervisors: A Study on Hotel Establishments

DEMİRDAĞ,

TURPCU

2023

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Regardless of the type of business, the common goal of every establishment is to make sustainable profits and thus to ensure its continuity. In the service sector, which also includes tourism establishments, where social relations and labor power are intense, the productivity and profitability of establishments completely depend on the human factor. For this reason, the managers in these establishments want to get the highest benefit from the employees and they enter into an expectation in this direction. Managers who expect employees to show higher performance reveal these expectations by showing interest to their employees. This situation is referred to as the “Pygmalion effect” in the literature. On the other hand, in addition to this effect, the trust of the employees in their supervisors plays an important role in increasing the productivity in the establishments. The aim of this study is to reveal the relationship/effect between the attitudes of employees working in hotels towards the Pygmalion effect and their level of trust in the supervisor. This study only covers employees of four-star and five-star hotels operating in Istanbul. In the study, only the Pygmalion effect and trust in the supervisor variables of the participants were discussed, and other forms of organizational behavior were not focused on. The important factor here is the resources and transportation allocated to the study, especially time limitation. Questionnaire technique was used as a data collection tool, and 423 usable questionnaires were obtained from four-star and five-star hotels operating in Istanbul. According to the findings obtained from the analysis of the data, it was found that the participants' perception of the Pygmalion effect and their level of trust in the supervisor were high. When the relations and effects between the variables were examined, it was observed that there were weak relationships between the attitudes in the Pygmalion effect of the participants and their level of trust in the supervisor. On the other hand, it was determined that there was a very weak relationship between Pygmalion effect attitude in the “general self-efficacy (GSE)” dimension and trust in the supervisor, a very weak relationship between the Pygmalion effect attitude in the “managerial self-efficacy (MSE)” dimension and trust in the supervisor, and a weak relationship between the Pygmalion effect attitude in the “Pygmalion Attitude Index (PAI)” dimension and trust in the supervisor.

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The Effect of Employees’ Trust in Supervisors and Their Quality of Working Life on Their Intention to Leave Job: A Study on Hotel Employees

Cited by 2 publications

References 22 publications

The Relationship between Psychological Empowerment and Trust in Supervisor in Hotel Enterprises

The Relationship between Psychological Empowerment and Trust in Supervisor in Hotel Enterprises

The Relationship Between Employee Attitudes in the Pygmalion Effect and Trust in Supervisors: A Study on Hotel Establishments

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