The Effect of Communication and Job Satisfaction Towards the Performance of Civil Servants in Jambi Province, Indonesia

Abstract

This research examines the effect of communication and job satisfaction on the performance of civil servants in Jambi Province in order to provide adequate input and knowledge for readers. Data were obtained by distributing questionnaires to employees with a Likert' scale of 1 – 2, used for analysis. The results showed that communication (X1) has no partial effect on performance (Y), while job satisfaction (X2) has a positive and significant effect on performance (Y). Similarly, there is a partial effect between communication (X1) and job satisfaction (X2) variables towards the performance (Y) on the Manpower and Transmigration Office employees in Jambi Province.

The Role of Value Innovation Capabilities in the Influence of Market Orientation and Social Capital to Improving the Performance of Central Kalimantan Bank in Indonesia

“…Thus, the service industry tries to attract customers, the banks operating in the Central Kalimantan region being no exception. The banking service industry business activities therefore need to investigate or prove empirically the extent to which the realization of market orientation, social capital, and innovation capability is of value [11][12][13].…”

“…Business performance achieved from the ability to value innovation in resource collaboration that is managed effectively and efficiently based on RBV theory is a good business strategy. To improve business performance, it is necessary to trust information, market orientation and social capital to drive the core business with the value of innovation [6,7,[10][11][12][13][14]. Business performance can be achieved from collative action as a resource management strategy, developed as a group rather than through information needs.…”

“…Market orientation is proactive knowledge oriented towards consumer and competitor needs, and interface coordination to drive organizational innovation. The fluctuation of changes in the business environment in the banking business requires knowledge of market orientation in encouraging value innovation for improved performance [6,7,[9][10][11]. Growth and increase of profit increase the abilities of the bank, by reducing assets and comparing productivity and risk, to maximize the value of human resources and management.…”

“…Capacity-building interventions in market orientation are relatively related to resource effectiveness in the resource-based theory view, to encourage value innovation capabilities which improve business performance [7][8][9][10][11][27][28][29][30][31]. Market orientation in practice can send information about consumer needs to create products that suit their needs.…”

“…Organizational performance that is able to synergize with environmental changes such as significant capital can improve business performance, as noted in several studies [10,11]. The phenomenon of obtaining profits based on interviews on products that ensure the safety and financial comfort of the public is the target of research [12].…”