2020
DOI: 10.20473/jaki.v8i2.2020.109-122
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The Effect of Burnout Syndrome on Turnover Intention Using Organizational Commitment as an Intermediate Variable

Abstract: Background: The average of employee turnover rate in Surabaya Surgical Hospital was quite high roughly about 16.21% in 2011 until 2015. Employees’ negative behavior or feelings due to long exposure to an emotional stressor are called burnout syndrome which could trigger turnover in an organization.Aims: This study analyzed the effect of burnout syndrome towards turnover intention using organizational commitment as an intermediate variable.Methods: This study was cross-sectional research by involving 126 respon… Show more

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Cited by 11 publications
(10 citation statements)
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“…The part of our findings where mattering positively predicted organizational commitment consistent to the recent findings, which stated that organizational commitment is also derived from a better mental health at work, which is promoted by the sense of mattering [27], [28]. Our confirmed significant link between the organizational commitment and turnover intention is in line with the recent findings in Asian settings, such as the work of Santi et al [15], Wardana et al [16], Li et al [17] and Park [18].…”
Section: Discussion and Implicationsupporting
confidence: 92%
See 1 more Smart Citation
“…The part of our findings where mattering positively predicted organizational commitment consistent to the recent findings, which stated that organizational commitment is also derived from a better mental health at work, which is promoted by the sense of mattering [27], [28]. Our confirmed significant link between the organizational commitment and turnover intention is in line with the recent findings in Asian settings, such as the work of Santi et al [15], Wardana et al [16], Li et al [17] and Park [18].…”
Section: Discussion and Implicationsupporting
confidence: 92%
“…In the recent pre-pandemic era, the main predictors of high turnover intention among millennials were either lower levels of organizational commitment due to mental perceived mental health-related issues [15]- [18] or high levels of entrepreneurial orientation [19], [20]. The two factors were significant because the millennials perceived that they deserve a better work-life balance, and that they have the skills required by the new companies; furthermore, many startup companies developed by millennials would prefer to hire millennial employees.…”
Section: Introductionmentioning
confidence: 99%
“…It can be interpreted that someone who experiences burnout syndrome and decides to leave the company, then employees need organizational commitment as a mediator. This is in line with the research of Santi et al, (2020) which states that organizational commitment can mediate the relationship between burnout and turnover intention.…”
Section: Burnout Syndrome Has a Negative Effect On Organizational Com...supporting
confidence: 91%
“…If the employee met the criteria, he/she could be involved as a respondent, if not he/she was dismissed. Moreover, this study assumed that six-month working is enough for employees to experience burnout syndrome [13]. Fig.…”
Section: Resultsmentioning
confidence: 99%