The e-LocGov Model for Introducing e-Governance into Local Governments: An Estonian Case Study

Pappel, Ingrid; Tsap, Valentyna; Draheim, Dirk

doi:10.1109/tetc.2019.2910199

Cited by 19 publications

(4 citation statements)

References 29 publications

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“…The international good practices examined during the research clearly emphasize the key importance of a single electronic ID to be provided free of charge to all citizens, as is the case in Estonia and Denmark for example (European Commission, 2021) (Pappel, et al, 2021). The questions asked in the questionnaire, in addition to establishing what the citizens expect from the administration regarding the EAS, also aim to identify to what extent they are prepared for active participation in these processes.…”

Section: For What Purpose Do You Use the Internet Most Often?mentioning

confidence: 99%

Citizens' Attitudes towards Electronic Administrative Services in Bulgaria

2023

SPM

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The development of the processes of provision and consumption of electronic administrative services (EAS) in Bulgaria is an essential part of the digital transformation of the public sector as a whole. The aim of the publication is to examine the attitudes of part of the society in the country regarding the paperless application and receipt of services from the municipal administrations. The methods used to achieve it are GAP analysis, induction, deduction, study of secondary sources and data from conducted empirical research. As a result, by means of a comparison of the generated array of information and the synthesized analytical units, essential aspects of the relationship territorial affiliation-attitudes towards the consumption of EAS in Bulgaria are deduced.

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Section: For What Purpose Do You Use the Internet Most Often?mentioning

confidence: 99%

Citizens' Attitudes towards Electronic Administrative Services in Bulgaria

2023

SPM

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“…Legislative Forms: And e-government scheme is successful if the preparation and function of well-developed information technology laws as well as policies is mandatory (Pappel et al, 2019).…”

Section: E-government Participantsmentioning

confidence: 99%

Review of Data Mining and Data Warehousing Implementation in E-Governance

Jha¹

2020

IJISRT

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Nowadays, the role of information and communication technology plays an important part in the Indian government administration. Because of the government, it has to handle a large amount of citizen’s data and recent increases of online accessibility. However, due to the lack of unstructured knowledge, it develops complexity while analyzing the data. The issues in the e-governance can be solved using efficient data mining methods. In this review, various researches on the works in the data mining as well as data warehouse in e-governance are investigated and compared. The significances and issues in the e-governance are discussed for the future enhancement. Consequently, the illiteracy rate and literacy rate after the development of e-governance in India is measured. Moreover, the few performance evaluations of e-governance application are an investigation for the validation of the efficiency. The meta-analysis of execution has been done in this review.

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“…However, countries leverage different strategic paths to develop and implement e-government depending on their social and political structure (Gulati et al, 2014). At the same time, countries have understood the need for continuous assessment Creative Commons Attribution 3.0 Austria (CC BY 3.0), 2022. of e-government for better governance (Pappel et al, 2021) and to be on top of their peer group at a global level.…”

Section: Introductionmentioning

confidence: 99%

A Review of E-Government Assessment Frameworks: E-Readiness, Adoption, Citizen Engagement and Quality

Sheoran¹,

Vij

2022

JeDEM

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The rapid development of digitalization has impelled countries to adopt electronic government (e-government) to improve quality and efficiency, reduce costs and establish transparency in their transactions with the citizens, thereby, strengthening the government-citizens relationship. As e-government has become pivotal for development, it is essential to understand various frameworks available in the literature for evaluating a country’s e-government at different phases, from e-readiness to the realization of end benefits. Hence, this paper briefly reviews the e-government literature focusing on e-readiness, adoption, citizen engagement and performance and quality assessment frameworks. Further, a thematic analysis of the selected studies is carried out using NVivo and QDA Miner to map the main themes and subthemes and the associations among the selected studies. This paper contributes to the e-government literature with clear academic insights into different variables and dimensions in association with the evaluation of e-government and by setting a future research agenda for developing a holistic evaluation framework.

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The e-LocGov Model for Introducing e-Governance into Local Governments: An Estonian Case Study

Cited by 19 publications

References 29 publications

Citizens' Attitudes towards Electronic Administrative Services in Bulgaria

Citizens' Attitudes towards Electronic Administrative Services in Bulgaria

Review of Data Mining and Data Warehousing Implementation in E-Governance

A Review of E-Government Assessment Frameworks: E-Readiness, Adoption, Citizen Engagement and Quality

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