The Determinants of E-Relationship Quality on E-Satisfaction In Hotel Websites

Asgari, Ali; Hamid, Abu Bakar Abdul; Asgari, Azadeh

doi:10.9790/3021-02913641

Cited by 2 publications

(1 citation statement)

References 34 publications

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“…Amir sadeghi 1 Nurses' Job satisfaction and burnout are two important components of health care organizations. Nurses are the majority of hospital personnel so these two important organizational variables have a direct relationship with quality of nursing services and community health and also have a crucial role in organizational goal achievement.…”

Section: Relationship Between Nurses' Job Satisfaction and Burnoutmentioning

confidence: 99%

Relationship between Nurses’ job satisfaction and burnout

صادقی

شادی

بیگی

2017

Sci J Hamadan Nurs Midwifery Fac

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‫ـود‬ ‫وجـ‬ )P < 0/01،-r = 0/503 ‫و‬ P < 0/01،-r = 0/664( ‫داری‬ ‫ـت‬ ‫رضایـ‬ ‫ـای‬ ‫هـ‬ ‫مؤلفه‬ ‫ـت.‬ ‫داشـ‬ ‫ـود‬ ‫وجـ‬ )P < 0/01،r = 0/449( ‫داری‬ ‫ـا‬ ‫معنـ‬ ‫و‬ ‫ـت‬ ‫مثبـ‬ ‫ـتگی‬ ‫همبسـ‬ ‫ـتاران‬ ‫پرسـ‬ ‫ـردی‬ ‫فـ‬ ‫موفقیــت‬ ‫کاهــش‬ ‫و‬ ‫عاطفــی‬ ‫خســتگی‬ ‫واریانــس‬ ‫از‬ )%20 ‫و‬

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Section: Relationship Between Nurses' Job Satisfaction and Burnoutmentioning

confidence: 99%

Relationship between Nurses’ job satisfaction and burnout

صادقی

شادی

بیگی

2017

Sci J Hamadan Nurs Midwifery Fac

View full text Add to dashboard Cite

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Examining Customer Satisfaction at the Point-of-Purchase Phase: A Study on Malaysian e-Consumers

Nawi¹,

Mamun²,

Raston³

2015

ASS

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Customer satisfaction is considered the essence of enterprise success, especially in the competitive online business environment. This study aimed to examine how the selected key factors, i.e., general belief, information quality, website design, merchandise attributes, payment transaction, security and privacy, delivery service, and customer service, contribute to overall satisfaction among the customers of small online apparel businesses in Malaysia. This study used a cross-sectional design and complete data was collected from 765 customers who purchased apparel online at the point-of-purchase. The finding reveals that general belief, information quality, website design, payment transaction, security and privacy, delivery service, and customer service have a positive significant effect on overall satisfaction. In order to sustain in the competitive online business environment, small online apparel businesses in Malaysia should therefore focus on operational strategies on the dimensions of service quality, which would lead to an improvement in overall customer satisfaction.

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The Determinants of E-Relationship Quality on E-Satisfaction In Hotel Websites

Cited by 2 publications

References 34 publications

Relationship between Nurses’ job satisfaction and burnout

Relationship between Nurses’ job satisfaction and burnout

Examining Customer Satisfaction at the Point-of-Purchase Phase: A Study on Malaysian e-Consumers

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