The Compass Acceptance Model for the analysis and evaluation of mobile services

Amberg, Michael; Hirschmeier, Markus; Wehrmann, Jens

doi:10.1504/ijmc.2004.005163

Cited by 77 publications

(50 citation statements)

References 6 publications

(5 reference statements)

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“…One of the important elements of mobile technology is portability. It is a big advantage of mobile payment service to provide consumers the ability to use the services wherever and whenever they want and compared to traditional payment methods (Amberg, Hirschmeier, & Wehrmann, 2004). The new mobile payment method is flexible to use regardless of time and space and has a great fit in today's mobile and active lifestyle.…”

Section: Mobilitymentioning

confidence: 99%

A Study of Factors Affecting the Intention to Use Mobile Payment Services in Vietnam

Liu¹,

Tai²

2016

JEW

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The goal of this paper is to spot out factors affecting the intention to use mobile payment service plan in Vietnam. This study attempts to analyze the impact of various variables extracted from mobility, convenience, compatibility, M-payment knowledge, ease to use, usefulness, risk, trust, and safe to use on intention to use mobile payment.Quantitative questionnaire is used to measure responses of participants. The statistical analysis method employed in this study is to apply Structural Equation Modeling to test all hypotheses. The results indicate that the strong predictors of the intention to use M-payment are perceived ease of use and perceived usefulness. All respondents show that they do not care about risk when they have intention to use mobile payment services. Convenience of mobility, compatibility, and mobile payment knowledge have impacts on ease to use and usefulness. Among of them, compatibility has the most significant impact on ease to use and usefulness in the opinion of those surveyed.Specially, it proved that trust of safe to use has no significant impact on usefulness, but instead has direct impact on intension to use mobile payment services. The outcomes of this research have important connotations for the improvement and development of mobile payment services in Vietnam. Therefore, at the end of this paper, some suggestions based on research results are given for the future development of mobile payment service business in Vietnam.Keywords: convenience of mobility, compatibility, M-payment knowledge, ease to use, usefulness, trust of safe to use, intention to use mobile payment, Vietnam

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Section: Mobilitymentioning

confidence: 99%

A Study of Factors Affecting the Intention to Use Mobile Payment Services in Vietnam

Liu¹,

Tai²

2016

JEW

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“…In the Compass Acceptance Model, TAM was extended to include perceived mobility and perceived costs to analyze and evaluate user acceptance of mobile services (Amberg, 2004). This model was used to verify user perception concerning user acceptance and better understand the types of users and the implication of service design.…”

Section: Tam Extensionsmentioning

confidence: 99%

“…This model was used to verify user perception concerning user acceptance and better understand the types of users and the implication of service design. The application of CAM can be used to determine both the product development cycle and the product life cycle (Amberg, 2004).…”

Section: Tam Extensionsmentioning

confidence: 99%

Extending The Technology Acceptance Model: Policy Acceptance Model (PAM)

Pierce

Willy

Roncace

et al. 2014

AJHS

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“…Prior literature shows that Unified Theory of Acceptance and Use of Technology (UTAUT) is well suited to explain the adoption of technology related services (Amberg et al 2004;Chen et al 2007;Hung and Chang 2005;Mallat et al 2008). The main argument of UTAUT is that there are three variables (i.e., performance expectancy, effort expectancy and social influence) (Venkatesh et al 2003).…”

Section: Byod Adoption and Utautmentioning

confidence: 99%

Factors driving employee participation in corporate BYOD programs: A cross-national comparison from the perspective of future employees

Wang

Weeger

Gewald

2017

AJIS

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As individuals all around the world increasingly use mobile devices in their daily life, their desire to use the same devices in the workplace continuously grows. In response, organizations are more and more allowing their employees to use their own devices for both business and private purposes and offer so called 'Bring-your-own-Device' (BYOD) programs. For organizations with global operations there is a need to examine the drivers of BYOD demand across different national cultures to assess how to develop a successful BYOD program. Based on recent literature on BYOD, we examine how different factors contribute to employees' behavioural intention to participate in a BYOD program across different national cultures. The model was examined by surveying students from China, Germany and U.S. in their final term. The results show significant cross-cultural differences, particularly regarding the 'Perceived Threats'. Overall this study offers novel insights for cross cultural BYOD implementations.

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The Compass Acceptance Model for the analysis and evaluation of mobile services

Cited by 77 publications

References 6 publications

A Study of Factors Affecting the Intention to Use Mobile Payment Services in Vietnam

A Study of Factors Affecting the Intention to Use Mobile Payment Services in Vietnam

Extending The Technology Acceptance Model: Policy Acceptance Model (PAM)

Factors driving employee participation in corporate BYOD programs: A cross-national comparison from the perspective of future employees

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