A Study of Factors Affecting the Intention to Use Mobile Payment Services in Vietnam

Liu, Gia-Shie; Tai, Pham Tan

doi:10.17265/2328-7144/2016.06.001

Cited by 32 publications

(20 citation statements)

References 49 publications

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“…This result reflects those of Cebeci et al (2019) in their research on understanding the intention to use Netflix, who also found that knowledge is related to both PEOU and PU. They are consistent with previous research (Bailey et al, 2017;Kim et al, 2010;Liu & Tai, 2016;Sá nchez-Prieto et al, 2017). People who have self-efficacy of using Netflix or any other new technology, perceive that they can use it without having a problem.…”

Section: Discussionsupporting

confidence: 91%

“…Cebeci et al (2019) in their research on understanding the intention to use Netflix, found that knowledge is related to both PEOU and PU. Bailey et al (2017); Kim et al (2010); Liu and Tai (2016); Sá nchez-Prieto et al (2017) also found that knowledge is related to both PEOU and PU. Izuagbe et al (2019) discovered a substantial correlation between PEOU and e-Skills.…”

Section: Literature Reviewmentioning

confidence: 92%

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The Mediating Effect of Intention to Use on the Relationship between Mobile Learning Application and Knowledge and Skill Usage

Noor¹,

Mahmood²,

Zakaria³

2021

ASS

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Mobile learning (m-learning) has evolved as an alternative way of training delivery in a variety of businesses and sectors. Mobile device technology is continuously developing and improving, resulting in more mobile device use. In a corporate setting, the usage of mobile devices as learning aids has become a new delivery technique. Telekom Malaysia (TM) has also adopted this learning tool for staff training. This research has been conducted to determine the mediating effect of intention to use on the relationship between mobile learning applications and knowledge and skill usage. There are five objectives for this research. Hypotheses have been generated to be tested according to the Technology Acceptance Model (TAM) and Kirkpatrick Evaluation Model. The questionnaire was used for data collection. SmartPLS version 3.2.8 and IBM SPSS Statistics version 26 statistical software were used in the analysis. The finding revealed that there was an effect of perceived ease of use (PEOU) and perceived usefulness (PU) on TM employee knowledge and skill usage. In addition, the study also found there was a mediating effect of Intention to Use (ITU) on the relationship between PEOU and PU with TM employee knowledge and skill usage.

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Section: Discussionsupporting

confidence: 91%

Section: Literature Reviewmentioning

confidence: 92%

The Mediating Effect of Intention to Use on the Relationship between Mobile Learning Application and Knowledge and Skill Usage

Noor¹,

Mahmood²,

Zakaria³

2021

ASS

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“…Performance expectancy is found to have the most signi cant positive impact on behavioral intention because it has the highest standardized beta coe cient. From an academic viewpoint, this nding supports prior research's ndings on determinants of Vietnamese consumers' intention to adopt digital wallet services (Gia-Shie and Pham, 2016). A large number of studies R DFFHS D FH RI H SD H H R V D LJL D ZD H V D VR V RZ D LV IDF RU LV H RV signi cant determinant of consumers' use intention (Intarot and Beokhaimook, 2018).…”

Section: Performance Expectancy (Pe) and Behavioral Intention (Bi) Of...supporting

confidence: 83%

“…In short, low security and nancial risks will encourage consumers to adopt digital wallets. On the other hand, consumers will refrain from adopting LV HF R RJ LI SHUFHLYH ULVNV DUH LJ HVSL H H DE D FH RI V LHV R H L SDF RI SHUFHLYH ULVNV R EH DYLRUD L H LR to adopt e-payment methods, including digital wallets (Phan HW DO , 2020;Gia-Shie and Pham, 2016;Nguyen and Huynh, 2017), studies on this area in Vietnam is still limited. From the preceding discussion, the following hypotheses are put forth.…”

Section: Hufhl Hg Ulvnvmentioning

confidence: 99%

An empirical analysis of factors affecting the intention of using digital wallets in Vietnam

Thi¹,

Hoai

Hong

2021

jiem

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This study investigates factors affecting consumers’ behavioral intention of using digital wallets in Vietnam. The research model consists of 5 independent variables, namely performance expectancy, effort expectancy, social influence, facilitating conditions, and perceived risks. The sample size of this study is 280. This study confirms that performance expectancy, effort expectancy, social influence, and facilitating conditions positively influence the behavioral intention of using digital wallets. Importantly, performance expectancy and effort expectancy are the most significant determinants of behavioral intention. Perceived risks are found to negatively affect the behavioral intention of using digital wallets. These findings indicate that service providers ought to focus on enhancing digital wallets’ user-friendliness, features, and functions to improve financial transactions via digital wallets. The security system of digital wallets also needs improving to reduce risks, thereby encouraging Vietnamese consumers to utilize the service.

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“…The same thing was also conveyed by Liu & Tai (2016). With the technology acceptance model (TAM) approach, he wanted to analyze the impact of various variables extracted from mobility, convenience, compatibility, mobile payment knowledge, ease to use, usefulness, risk, trust, and safe to use on Intention to use mobile payment in Vietnam.…”

Section: Literature Reviewmentioning

confidence: 99%

ZISWAF Digital Payment as An Effort to Reach Millennials

Hasyim¹,

Awwal

Amin³

2020

Economica

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ZISWAF is an Islamic-led fundraising instrument aimed at wealth distribution. The existence of technological developments allows the adaptation of payments with all its acceleration. This study aims to determine the digital payment strategy to maximize ZISWAF’s revenue potential in Indonesia. This study uses the TAM, and TPB modification approaches. The methodology used is structural equation modeling (SEM) with a partial least square (PLS) approach. The sample used is the Y generation as a representation of the millennial generation. The results showed that all the variables forming the TAM theory (perceived usefulness, perceived ease of use, attitude) and all the variables creating the TPB theory (subjective norms and perceived behavior control) significantly affect the Intention (INT) of individuals pay for online ZISWAF (sig. 0.05, α=5%). Furthermore, attitude is a mediating variable in a partial/ quasi modification model that links perceived usefulness (PU), perceived ease of use (PEoU) to Intention (INT) (VAF=49.87%).Abstrak: ZISWAF adalah instrumen pengumpulan dana yang dipelopori Islam dengan tujuan untuk distribusi kekayaan. Adanya perkembangan teknologi memungkinkan adaptasi pembayaran dengan segala akselerasinya. Penelitian ini bertujuan untuk mengetahui strategi pembayaran digital untuk memaksimumkan potensi pendapatan ZISWAF di Indonesia. Penelitian ini menggunakan pendekatan modfikasi TAM dan TPB. Metodologi yang digunakan adalah structural equation modeling (SEM) dengan pendekatan partial least square (PLS). Sampel yang digunakan merupakan generasi Y sebagai representasi generasi milenial. Hasil menunjukkan seluruh variabel pembentuk teori TAM yakni perceived usefulness (PU), perceived ease of use (PEoU) dan attitude (ATT) dan seluruh variabel pembentuk teori TPB yakni subjective norms (SN) dan perceived behavior control (PBC) berpengaruh terhadap intention (INT) individu dalam membayar ZISWAF secara online (sig. 0.05, α=5%). Attitude (ATT) merupakan variabel pemediasi dalam model modifikasi yang bersifat partial/ quasy yang menghubungkan perceived usefulness (PU), perceived ease of use (PEoU) terhadap intention (INT) (VAF=49.87%)

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A Study of Factors Affecting the Intention to Use Mobile Payment Services in Vietnam

Cited by 32 publications

References 49 publications

The Mediating Effect of Intention to Use on the Relationship between Mobile Learning Application and Knowledge and Skill Usage

The Mediating Effect of Intention to Use on the Relationship between Mobile Learning Application and Knowledge and Skill Usage

An empirical analysis of factors affecting the intention of using digital wallets in Vietnam

ZISWAF Digital Payment as An Effort to Reach Millennials

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