Purpose
The possible effect of conflicts as the consequence of differences between personal and organizational values (OV) on organizational commitment (OC) of internal construction stakeholders was an unclear issue in the areas of organizational behaviour in the construction industry, especially in Malaysia. Therefore, the purpose of this paper is to focus on this issue in the Malaysian construction industry.
Design/methodology/approach
This paper targeted professional project consultants, who are identified as architects, engineers, and quantity surveyors, as the internal construction stakeholders. The personal-OV and the level of OC of the stakeholders were evaluated through a questionnaire survey. To achieve the research objective, comparative and hierarchical regression analyses were performed.
Findings
The results generated by the analyses indicated a high level of value conflicts in the construction organizations which significantly and negatively affected commitment of the internal stakeholders.
Originality/value
Value conflicts in construction organizations are the agenda of this paper while not many empirical studies have been conducted on this issue in Malaysia. This paper through investigating the potential effect of value conflicts on the stakeholders’ commitment reveals the importance of interaction between personal and OV in construction organizations which contributes to the extant literature of organizational behaviour as to the construction literature.
This paper concerns the issue of value conflicts in construction organizations. This research was conducted in the Malaysian construction industry to fill the gap in the knowledge in areas of organizational behaviour in the construction industry in terms of the possible effects of conflicts on the job satisfaction of internal construction stakeholders. The conflicts considered are those rooted in differences between personal and organizational values. This research targeted professional project consultants identified as architects, engineers, and quantity surveyors as the internal construction stakeholders in Malaysia. The personal-organizational values and the level of job satisfaction of the stakeholders were assessed using a questionnaire survey. To achieve the research objective, comparative and hierarchical regression analyses were performed. The results generated by the analyses indicated a high level of value conflicts in the construction organizations which significantly and negatively affected job satisfaction of the internal stakeholders. Therefore this research, through investigating the potential effect of value conflicts on the stakeholders’ job satisfaction, reveals the importance of the interaction between personal and organizational values in construction organizations which contributes to the extant literature of organizational behaviour in construction.
This study investigated the relationship between “profession” and personal values to explain the potential conflicts between various groups of construction stakeholders. In this study, personal values of three professional groups of project consultants including architects, engineers, and quantity surveyors were assessed through questionnaire survey in the Malaysian construction industry. Using comparative analysis, the personal value priorities and conflicts between these professional groups of stakeholders were identified. The research findings indicated dissimilar patterns of personal values which explain potential conflicts between the stakeholders with different professions in the Malaysian construction industry. Therefore, this research confirmed the predictor role of “profession” variable in explaining personal values although this relationship was an ambiguous issue in the extant literature. This research, through identifying the value priorities of different groups of construction stakeholders, provides better understanding of their different needs, expectations, and preferences which would help project managers to have better perception of the potential conflicts between these groups of construction stakeholders.
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