Value conflicts and organizational commitment of internal construction stakeholders

Abstract

Purpose The possible effect of conflicts as the consequence of differences between personal and organizational values (OV) on organizational commitment (OC) of internal construction stakeholders was an unclear issue in the areas of organizational behaviour in the construction industry, especially in Malaysia. Therefore, the purpose of this paper is to focus on this issue in the Malaysian construction industry. Design/methodology/approach This paper targeted professional project consultants, who are identified as architects, engineers, and quantity surveyors, as the internal construction stakeholders. The personal-OV and the level of OC of the stakeholders were evaluated through a questionnaire survey. To achieve the research objective, comparative and hierarchical regression analyses were performed. Findings The results generated by the analyses indicated a high level of value conflicts in the construction organizations which significantly and negatively affected commitment of the internal stakeholders. Originality/value Value conflicts in construction organizations are the agenda of this paper while not many empirical studies have been conducted on this issue in Malaysia. This paper through investigating the potential effect of value conflicts on the stakeholders’ commitment reveals the importance of interaction between personal and OV in construction organizations which contributes to the extant literature of organizational behaviour as to the construction literature.

Identification of the Causes of Conflict among Construction Players in Sarawak, Malaysia

“…The findings indicated a high level of value conflicts in the construction organizations, which significantly and negatively affected the commitment of the internal stakeholders in the Malaysian construction industry. Again, even if the Sarawak state was included in their data collection, the focus and scope of Panahi et al [6] work differ from the current study. Due to the research gap identified in the literature, the current research aims to identify the causes of construction-related conflict among construction workers in the eastern region of Malaysia.…”

“…Although Ling and Khoo's [5] work also relates to the harmonization of relational conflict, their research differs from this current research in terms of focus and scope. Panahi et al [6] examined the impact of conflict on the organizational commitment of internal construction stakeholders in the Malaysian construction industry. The findings indicated a high level of value conflicts in the construction organizations, which significantly and negatively affected the commitment of the internal stakeholders in the Malaysian construction industry.…”

A Framework for Understanding the Dynamic Nature of Value in Design and Construction

“…These are related to Project Characteristics explained under the project setup. Other types of value include personal vs. organizational value, where perceived value shall be considered both at the personal level and at the organizational commitment level (Panahi et al 2017).…”

“…Value is seen as an ambiguous term and it is still not well communicated (Salvatierra-Garrido et al 2012). Moreover, value conflicts are found to be high in construction organizations leading to low commitment from internal stakeholders (Panahi et al 2017).…”

Retention factors of experienced Malay male Architects in Malaysian architectural design consultant firms in the Klang Valley, Malaysia

“…There are seven past researches in the period between years 2013-2017 that are related to the employee retention factors. The findings can be categorised into job satisfaction [4][5][6][7][8][9] and organisational commitments [7][8][9][10]. The employees' feelings towards performing the job are measured as satisfaction whether in positive or negative perspectives [11] which can give impacts to the employees' productivity and performance [7].…”