The Collaborative Strategy of Total Quality Management and School Governance to Improving Effectiveness of Vocational School-Based Enterprise

Abstract

The study aimed to design a strategy to increase vocational school-based enterprise effectiveness by implementing school governance (SG) and total quality management (TQM). The study is a quantitative research using the Analytic Hierarchy Process (AHP) approach to determine the appropriate strategy followed by Interpretative Structural Modeling (ISM). The research subjects involved seven experts from the Director of Vocational High Schools of the Ministry of Education and Culture of Indonesia, the principal of Vocational School of DKI Jakarta and East Java Provinces, representatives of the Indonesian Ministry of Home Affairs, practitioners of vocational school-based enterprises, NGOs Care for vocational schools, and industry practitioners. The research is finding that the strategic plan model for increasing school management’s effectiveness must begin with improving and improving the quality of human resources. This research strategy’s implications are summarized in a matrix called the Effectiveness School Strategy Matrix, introduced as the ES2 Matrix. This strategy is based on the implementation of school governance (SG) and total quality management (TQM).
 
 Received: 19 November 2020 / Accepted: 27 January 2021 / Published: 5 March 2021

Quality in preschools through systematic quality work – a principal’s perspective

“…These four groups of methodologies that the principals want to include in their systematic quality work is important when positive effects such as job satisfaction, increased profitability and customer satisfaction are expected from the work with TQM values (Hansson and Eriksson, 2002; Lagrosen, 2000; Westlund and Löthgren, 2001). Leadership, commitment of all members and transparent information systems are factors needed in schools for successful implementation of quality development (Khurniawan et al , 2021; Suriansyah, 2017).…”

“…The systematic quality development perspective is guided by frameworks that identify a series of components within the schooling system that operate interdependently to establish the conditions necessary for meeting the needs of both internal and external customers (teachers and students) (Mårtensson and Snyder, 2023; Kaplani and Zafiropoulos, 2022). Studies demonstrate that while quality management models support quality development in schools, successful implementation is based on a variety of factors, including commitment of all members, leadership and transparent information systems (Khurniawan, Sailah, Muljono, Indriyanto and Maarif, 2021; Suriansyah, 2017).…”

Teacher solidity in the digital age and its effect on the effectiveness of primary school management

“…The effectiveness of school management can be influenced by factors that are elements of management [34]. Elements in management include the solidity of its members and supportive leadership.…”

The role of digital leadership to improve innovation capabilities and TQM of MSMEs in Indonesia

“…The TQM concept has been implemented in several countries, namely: Japan, America, India, Saudi Arabia, China, and also Indonesia (Antunes et al, 2021;Attri et al, 2021;Fok et al, 2021;Sahputra et al, 2021;Xin et al, 2021). Previous research explained that TQM is associated with several factors, such as organizational culture, knowledge management, workplace health, and job performance (Barua, 2021;Khurniawan et al, 2021;Lagrosen and Lagrosen, 2022;Temiz et al, 2021;Yazdani, 2021). However, research linking TQM and digital leadership is still very rarely investigated.…”