The Adoption of eCommerce Communications and Applications Technologies in Small Businesses in New Zealand

Al-Qirim, Nabeel

doi:10.1109/aiccsa.2006.205194

Cited by 13 publications

(17 citation statements)

References 41 publications

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“…The result strongly indicates that the owner-manager is the 'drive' of survival of the respective companies. The result is consistent with Chibelushi [43], Thorpe et.al., [44], Qirim [45] and Gray [46] Apparently the intangible aspects such as the owner-managers' value is more essential when we discuss on the influencing factors of the owner-managers of SMEs in technology adoption.…”

Section: Discussionmentioning

confidence: 99%

Preliminary qualitative findings on technology adoption of Malaysian SMEs

Abdullah

Shamsuddin

Wahab

et al. 2012

2012 IEEE Colloquium on Humanities, Science and Engineering (CHUSER)

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Technology has been recognized as one of strategic resources for sustaining competitiveness among firms regardless of their sizes. Challenges in globalizations and strategic alliances are some of the issues underpinning technology adoption among SMEs. However, existing models on technology adoption have not provided sufficient insights on factors that could influence the successful adoption of technology among SMEs in Malaysia. In particular, uniqueness of SMEs characteristics, especially in terms of pervasive influence of SMEs' owner-managers, has not been considered. Therefore, this study aims to identify significant factors that could have pervasive influence on technology adoption among SMEs in Malaysia by integrating internal and external factors together with the SME unique characteristics. A preliminary study was conducted to propose the SME technology adoption model to validate the influence of external factors, internal factors and SMEs' owner-manager characteristics. This study employed multiple case study strategy as its research design and interviews as primary data collection method. Collected data were analyzed using thematic analyses to identify recurring factors across cases. The findings showed that notwithstanding of the technologies adopted by the firms, internal factors and SME's ownermanagers characteristics have significant influence on technology adoption among SMEs.

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Section: Discussionmentioning

confidence: 99%

Preliminary qualitative findings on technology adoption of Malaysian SMEs

Abdullah

Shamsuddin

Wahab

et al. 2012

2012 IEEE Colloquium on Humanities, Science and Engineering (CHUSER)

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“…Most past studies have illustrated that perceived relative advantage is an important determinant of technology adoption (Al-Qirim, 2007;Kaynak, Tatoglu, & Kula, 2005). Many past studies have advocated that the use of e-commerce positively influences an organization's performance, specifically in terms of growth (Qureshi, Keen, & Kamal, 2010;Raymond, Bergeron, & Blili, 2005), financial gain (Johnston, Wade, & McClean, 2007) and competitive advantage (Teo, 2007).…”

Section: Research Model and Hypothesis Of This Studymentioning

confidence: 98%

“…This research drew mainly from the Technology-Organization-Environment (TOE) framework (Tornatzky & Fleischer, 1990) and a few are adapted from the literature (Chong & Pervan, 2007;Grandon & Pearson, 2004;Iacovou, Benbasat, & Dexter, 1995;Igbaria, Zinatelli, & Cavaye, 1998;Premkumar & Roberts, 1999), which other e-commerce and information systems researchers (Al-Qirim, 2007;Chong, Ooi, Lin, & Tang, 2009;Chwelos, Benbasat, & Dexter, 2001;Gibbs & Kraemer, 2004;Iacovou et al, 1995;Kuan & Chau, 2001;Li et al, 2010;Raymond, 2001;Scupola, 2003) have used in comparable studies and is widely accepted among researchers in the social science. TOE framework is consistent with Rogers' (2003) diffusion of innovation theory as it focuses on both internal and external characteristics of the organization, as well as technological characteristics in the study of drivers for new technology diffusion.…”

Section: Research Model and Hypothesis Of This Studymentioning

confidence: 99%

An Empirical Study of Factors Affecting e-Commerce Adoption among Small- and Medium-Sized Enterprises in a Developing Country: Evidence from Malaysia

Ahmad

Bakar

Faziharudean

et al. 2014

Information Technology for Development

159

126

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The purpose of this paper is to empirically examine determinants of e-commerce adoption among Malaysian small-and medium-sized enterprises (SMEs). This study tested eight hypotheses on determinants affecting e-commerce adoption with empirical data from several survey instruments: an online questionnaire-based survey, mailed survey and questionnaire collected in-person from a sample of 307 SMEs in Malaysia. The findings show that e-commerce adoption within Malaysian SMEs is affected by perceived relative advantage, perceived compatibility, managers/owner's knowledge and expertise, management characteristics and external change agents. This study contributes to enhancing the understanding of the determinants of adopting e-commerce in SMEs and provides some interesting perspective from Malaysia. Those parties interested in promoting their business online may find these results helpful in guiding their efforts.

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“…Ebusiness requires close coordination of various components of the value chain. Thus, a wider integration of applications is needed to be able to do business with sufficient capacity [20].…”

Section: B Factors In Adopting E-businessmentioning

confidence: 99%

E-Business Readiness in Indonesian Small Medium Size Travel Agencies

Noor¹,

Suryana²,

Amalia³

2019

Proceedings of the 3rd International Seminar on Tourism (ISOT 2018)

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The development of world tourism, especially in the tour and travel business is influenced by Information Communication Technology (ICT). The effective use of ICT added values to products and services that continue to develop business electronically (e-business). By doing e-business, companies tend to have effective and efficient operations. The ebusiness adoption in small medium size travel agents encounter rapid changes in technology and the raise of online travel agent. The aim of the research is to understand the readiness of small medium size travel agents in doing e-business. Three variables developed were technology readiness, organization readiness, and external environment. All the respondents were small medium size travel agents operating in West Java, Indonesia. Interviews were conducted during June-August 2018 with 61 persons from travel agents, consisting of managers, supervisor, owners, commissioners, and staffs. Content analysis was used to analyze data. Results showed that all small medium size travel agents are keen to run e-business. The technology infrastructure and organizational readiness support the travel agents to apply ebusiness. The external markets which were already online become potential market in supporting e-business. Differences between cities and suburb areas in terms of e-business adoption revealed that in suburb areas travel agents had less infrastructure, lacked staff competencies, and relied innovation on the free application available. However, suburb area travel agents faced high opportunities to take more costumers in purchasing airline and hotel tickes due to the low ability of the customers to use available distribution system. Keywords-e-business; small medium size travel agent; technology readiness; organizational readiness; external environmental3rd International Seminar on Tourism (ISOT 2018)

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The Adoption of eCommerce Communications and Applications Technologies in Small Businesses in New Zealand

Cited by 13 publications

References 41 publications

Preliminary qualitative findings on technology adoption of Malaysian SMEs

Preliminary qualitative findings on technology adoption of Malaysian SMEs

An Empirical Study of Factors Affecting e-Commerce Adoption among Small- and Medium-Sized Enterprises in a Developing Country: Evidence from Malaysia

E-Business Readiness in Indonesian Small Medium Size Travel Agencies

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