2011
DOI: 10.1007/s10660-011-9081-5
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The adoption and concerns of e-finance in Malaysia

Abstract: Technological advancement has brought a whole new way of delivering financial services around the world. E-finance industry in Malaysia has grown rapidly with the help of internet and conducting financial services are far easier now if compared to last time. Internet provided a new medium or channel in delivering financial services. However, there are also risks and challenges when using electronic finance. A total of 100 respondents had been targeted in completing this study. Survey method was utilized in col… Show more

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Cited by 61 publications
(28 citation statements)
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“…These limitations have caused shoppers to be wary about ordering products online. In other words, consumer confidence with online shopping is affected with issues such as shipping costs, privacy, and the inability to touch and feel products (Castañeda and Montoro 2007;Lim et al 2011;Narayanasamy et al 2011;Suki 2006;Suki and Suki 2007;Ramanathan 2011). However, those who believe that online transactions are not secure enough to protect the payment information from disclosure and who tend to buy in great haste when the purchase becomes necessary may eventually be another group to become online shoppers.…”
Section: Discussionmentioning
confidence: 99%
“…These limitations have caused shoppers to be wary about ordering products online. In other words, consumer confidence with online shopping is affected with issues such as shipping costs, privacy, and the inability to touch and feel products (Castañeda and Montoro 2007;Lim et al 2011;Narayanasamy et al 2011;Suki 2006;Suki and Suki 2007;Ramanathan 2011). However, those who believe that online transactions are not secure enough to protect the payment information from disclosure and who tend to buy in great haste when the purchase becomes necessary may eventually be another group to become online shoppers.…”
Section: Discussionmentioning
confidence: 99%
“…[83,84]). Second, in most of these studies, the concept of the perceived risk has been regarded as equivalent to one or more specific dimensions from among the dimensions of the perceived risk, such as security and privacy [20,60]. In this respect, the first aim of this study is to investigate the effects of each dimension of the perceived risk on IB adoption, separately.…”
Section: Introductionmentioning
confidence: 99%
“…Therefore most of the banks and financial intermediaries are adopting e-banking practices to enable a superior baking services to their customers. In line with above fact, internet banking delivers the customers to carry out a range of banking activities electronically at any time and place with low handling cost (Amin, 2016;Angelakopoulos & Mihiotis, 2011;Narayanasamy et al, 2011;Yoon & Steege, 2013). To be precise, the usage of internet banking has become one of the most important element in e-commerce environment (Wang et al, 2003).…”
Section: E-banking Practicesmentioning
confidence: 99%