2013
DOI: 10.1007/978-3-642-41585-2_12
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Examining Factors Correlated with Consumer Online Shopping Behaviour

Abstract: Online shopping enables consumers to search for information and purchase products or services through direct interaction with online store. This study aims to examine the correlation of Internet marketing environment, product characteristics, familiarity and confidence, and promotional offers with consumer online shopping behaviour. Two-hundred questionnaires were distributed to the respondents, who are students and staff at a public university in the Federal Territory of Labuan, Malaysia, following simple ran… Show more

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Cited by 1 publication
(2 citation statements)
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References 17 publications
(13 reference statements)
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“…Further, Ajzen (1991) asserted that attitude influences individuals' intention to use a technology. Analogous findings showing that when individuals have a positive attitude, they tend to develop more behavioural intentions have been discovered in preceding studies (Cruz-C ardenas, 2021;Suki and Suki, 2013). Individuals are shown to be more inclined to develop a favourable attitude and purchase intention when they can rely on more credible information (Sundararaj and Rejeesh, 2021).…”
Section: Literature Reviewsupporting
confidence: 80%
See 1 more Smart Citation
“…Further, Ajzen (1991) asserted that attitude influences individuals' intention to use a technology. Analogous findings showing that when individuals have a positive attitude, they tend to develop more behavioural intentions have been discovered in preceding studies (Cruz-C ardenas, 2021;Suki and Suki, 2013). Individuals are shown to be more inclined to develop a favourable attitude and purchase intention when they can rely on more credible information (Sundararaj and Rejeesh, 2021).…”
Section: Literature Reviewsupporting
confidence: 80%
“…Individuals tend to refer to the people in their surroundings to decrease their anxiety attached to using new innovations (Vahdat et al, 2021). Accessing social networks via mobile technologies is preferable as it does simplify the way things are done and brings significant beneficial to organisations and clients (Liu et al, 2021;Suki and Suki, 2013). In the context of zakat, Mastura et al (2015) avowed that referent group incline to ask support and advice from their friends to enhance their attitude towards paying zakat on saving.…”
Section: Literature Reviewmentioning
confidence: 99%