Systems architecture for pervasive retail

Roussos, George; Kourouthanasis, Panos; Spinellis, Diomidis; Gryazin, Eugene; Pryzbliski, Mike; Kalpogiannis, George; Giaglis, George M.

doi:10.1145/952532.952656

Cited by 14 publications

(6 citation statements)

References 9 publications

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“…To the best of our knowledge, only two systems from the literature address the aforementioned challenges. The first system (MyGrocer) relies on shopping carts equipped with RFID readers that detect objects placed in the carts (Kourouthanassis and Roussos 2003;Roussos et al 2003). As customers have their own RFID-equipped shopping carts during a shopping trip, the assignment of products to customers is a somewhat trivial task; customers are charged for the products that the RFID reader of their shopping cart has detected.…”

Section: Practical Backgroundmentioning

confidence: 99%

Towards Digital Transformation in Fashion Retailing: A Design-Oriented IS Research Study of Automated Checkout Systems

et al. 2018

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Automated checkout systems promise greater sales due to an improved customer experience and cost savings because less store personnel is needed. The present design-oriented IS research study is concerned with an automated checkout solution in fashion retail stores. The implementation of such a cyberphysical system in established retail environments is challenging as architectural constraints, well-established customer processes, and customer expectations regarding privacy and convenience impose limits on system design. To overcome these challenges, the authors design an IT artifact that leverages an RFID sensor infrastructure and software components (data processing and prediction routines) to jointly address the central problems of detecting purchases in a reliable and timely fashion and assigning these purchases to individual shopping baskets. The system is implemented and evaluated in a research laboratory under real-world conditions. The evaluation indicates that shopping baskets can indeed be detected reliably (precision and recall rates greater than 99%) and in an expeditious manner (median detection time of 1.03 s). Moreover, purchase assignment reliability is 100% for most standard scenarios but falls to 42% in the most challenging scenario. Keywords Design-oriented IS research Á Digital innovation Á Internet of things Á Cyberphysical systems Á Retail industry Á Radio frequency identification Á Machine learning Á Automated checkout systems Accepted after two revisions by the editors of the special issue.

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Section: Practical Backgroundmentioning

confidence: 99%

Towards Digital Transformation in Fashion Retailing: A Design-Oriented IS Research Study of Automated Checkout Systems

et al. 2018

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“…Giaglis et al [5] have discussed how to use mobile phones in indoor retailing systems, and Roussos et al [8] use a case study to analyze pervasive retailing. However, previous system has been greatly constrained to the supermarket model and more advanced business models can not be easily applied in their architecture, MobiPass is a very comprehensive architecture which provides enough flexibility to allow users to apply the architecture into any aspect of retailing.…”

Section: Related Workmentioning

confidence: 99%

An enhanced architecture for mobile retailing

Steele

Tao

2006

Proceedings of the 3rd International Conference on Mobile Technology, Applications &Amp; Systems - Mobility '06

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In this paper, we describe how to apply our previous research outcome, the MobiPass architecture to the retailing industry to enrich the shopping experience and provide new capabilities in the full retailing process. We consider these capabilities within the framework of Assael's five stages of the retail process By employing the MobiPass architecture in the retailing industry, the retailers and buyers can establish a trustworthy connection regardless of whether they have prior knowledge of each other or not, information gathering can be more intelligent and accurate, it enlarges the range of the customer's options and helps the retailer to filter to more likely genuine potential buyers. Furthermore, the MobiPass architecture can be used to provide new options in retail payment.

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“…The emerging architecture of fourth generation networks is already visible in several cases [1,6,9,10,12,21,38,39] but one of the most interesting questions is how should this new infrastructure be used for conducting business. Some generic considerations of the implications of such technologies for commerce are discussed in [10] but here we will focus on the particular case of ubiquitous retail.…”

Section: Identity In Next Generation Mobile Systemsmentioning

confidence: 99%

“…Here we will discuss lessons learnt during our involvement in the development and deployment of an experimental ubiquitous retail system which was founded on a business rationale and evaluated at field trials in a realistic application environment. A full technical description of the system is outside of the scope of this paper and the interested reader should consult [39] for details. In brief this system is perceived to extend or complement the reach of the retail supply chain in two ways: first to include the consumer home through ambient intelligence devices and to provide a richer shopping experience within the supermarket space [1,9,12,37].…”

Section: Identity In Next Generation Mobile Systemsmentioning

confidence: 99%

Mobile Identity Management: An Enacted View

Roussos¹,

Peterson²,

Patel³

2003

International Journal of Electronic Commerce

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Growth of mobile business requires the ability to provide context aware services when and where needed, the development of trust relationships between trading partners and the ever-expanding capability for reconfiguration of value chains. These issues become even more prominent by the emergence of converged architectures for next generation public networks, a result of integration of the Internet, traditional telephony networks and consumer electronics, which brings mobile business to the forefront. In this context, mobile identity management can play a central role to address usability and trust issues in mobile business. For this reason, it is being established as a core service for next generation mobile telecommunications infrastructures. Mobile identity management is used to identify, acquire, access and pay for services that follow the user from device to device, location to location and context to context and thus, becomes the network component that holds together novel services on novel networks using innovative business models. In contrast to previous generation mobile business infrastructures, this represents a pivotal shift in focus from identification to identity. In this paper we advocate that this shift calls for the enacted view of technology since the level of involvement of human qualities is unprecedented when discussing identity. We introduce a view of identity in mobile business based on three principles and we find that this approach is useful in explaining some recent research findings in ubiquitous retailing.We expect that widening the discipline boundaries for future research on identity in 1 mobile business will be essential for the development of effective mobile service provision systems.

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Systems architecture for pervasive retail

Cited by 14 publications

References 9 publications

Towards Digital Transformation in Fashion Retailing: A Design-Oriented IS Research Study of Automated Checkout Systems

Towards Digital Transformation in Fashion Retailing: A Design-Oriented IS Research Study of Automated Checkout Systems

An enhanced architecture for mobile retailing

Mobile Identity Management: An Enacted View

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