Sustainable E-Governance: The Relationship among Trust, Digital Divide, and E-Government

Abstract

This study empirically examines the correlation between the quality of e-government and trust in government. It used survey data collected in 2013 from the metropolitan areas of Seoul. An index was developed to measure the quality of e-government services, and the Gov 3.0 values were reflected in the analysis, including openness, sharing, communication, and collaboration. The results show a partial correlation between the quality of e-government service and trust in government. In addition, the level of trust varied according to the different type of the digital divide groups. It suggests that as ICT (Information Communication Technology) has become more sophisticated, a willingness to share information among organizations and stakeholders may become a major factor to thoseactively seeking information and resources to make value-added products. It also suggests that more integrated data management including network securityand an open attitude toward information sharing will be more important beyond the level of technical issues.

The Making of a Sustainable Wireless City? Mapping Public Wi-Fi Access in Shanghai

“…For example, Prieger [50] investigated the gaps in broadband usage for minorities and found that fewer fixed broadband options were available to Blacks and Hispanics, but they tend to have more mobile broadband providers available. These digital disparities are closely associated with social polarization and inequalities, imposing new challenges for the sustainability of families, communities, and cities in the context of the new information economy [51].…”

Sustainable policies and strategies in Asia: Challenges for green growth

“…Now the green growth is not the optional, but the necessary survival kit in the region. Unfortunately, due to the complexity of a sustainable operation for collaborative innovation networking to harmonize all interest groups, it is especially difficult to visualize the performance of these sustainable policies and practices (Myeong et al, 2014). That is the reason most papers in this special issue evoke the importance of creating a new paradigm of performance-oriented strategies geared toward value creation based on harmonized network management.…”

Introduction to the special issue on “Sustainable E-Governance in Northeast Asia: Challenges for Sustainable Innovation”

“…However, due to the complexity of a sustainable operation for collaborative innovation networking, it is especially difficult to visualize the performance of these sustainable policies and practices (Myeong et al, 2014). That is the reason most papers in this special issue evoke the importance of creating a new paradigm of field-and market-oriented strategies geared toward value creation based on harmonized network management.…”