Survey research in operations management: historical analyses

Rungtusanatham, Manus; Choi, Thomas Y.; Hollingworth, David; Wu, Zhaohui; Forza, Cipriano

doi:10.1016/s0272-6963(03)00020-2

Cited by 144 publications

(115 citation statements)

References 49 publications

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“…This approach is not devoid of the possibility of inflated empirical relationships, a situation which limits the applicability of the findings at supply chain level (B. Fynes et al, 2008;Molnár et al, 2010;Narasimhan & Jayaram, 1998;Rungtusanatham, Choi, Hollingworth, Wu, & Forza, 2003;Wu et al, 2010). Measuring supply chain level performance is important because: i) it assists in gauging supply chain member's contribution to SCP; ii) it helps to rationalize the continuation of participation of supply chain members; and iii) it forms the basis for understanding the sharing of joint net benefits among supply chain members.…”

Section: Practical Implicationsmentioning

confidence: 99%

Performance perceptions among food supply chain members

Odongo

Dora

Molnár

et al. 2016

British Food Journal

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Performance perceptions among supply chain members: A triadic assessment of the influence of supply chain relationship quality on supply chain performance Abstract Purpose: A good supply chain relationship quality (RQ) is a crucial precursor for any stable exchange relationship which ensures relationship continuity. Although empirical research suggests that strengthening RQ improves supply chain performance (SCP), most studies have focused on dyadic business relationships. To fully understand the relational behaviour of a firm embedded in a supply chain, we need to look beyond the dyad into triads. This paper investigates how SCP is influenced by RQ in a triadic agribusiness supply chain.Design/methodology/approach: Evidence is drawn from a quantitative survey of 150 agribusiness firms in the maize supply chain in Uganda. Data was collected in triadic context from 50 direct supply chains each composing of a supplier, focal firm and customer. Multigroup structural equations modelling (SEM) was used to assess the differences in perception on the influence of RQ on SCP amongst the supply chain members. Findings:Results provides empirical support for the positive influence of RQ on SCP. SEM reveals differences in perception between the upstream and downstream and amongst the supply chains members. While focal firms considered conflict, coercive power, commitment and trust to be important; suppliers considered trust, dependency and non-coercive power; and customers considered trust, dependency and coercive power to be important RQ factors affecting supply chain performance. Practical implications:For agribusiness managers to enhance business performance there is need to cultivate strong and mutual relationship with supply chain members. It is also important to know how to handle conflicts and use of power so as to realise the benefits of supply chain relationships. Originality/value: Our paper is novel in that it assesses SCP in a triadic context in an agribusiness sector from a developing country context. We used novel approaches including analysis of a triad, and multiple groups SEM to assess perceptions of each supply chain member's. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 there still remains some critical gaps in SCM literature that deserve critical attention.Firstly, most previous studies have focused on business-to-business (b2b) or businessto-consumer (b2c) relationships in dyadic settings (Athanasopoulou, 2009; Choi & Wu, 2009;Molnár et al., 2010;Nyaga et al., 2010). Analysing the supply chain at a dyadic level does not bring out the underlying dimensions of a supply chain (Kühne, Gellynck, & Weaver, 2013;Mentzer et al., 2001;Molnár et al., 2010;Rungtusanatham, Salvador, Forza, & Choi, 2003;Wu, Choi, & Rungtusanatham, 2010).Secondly, most studies used data derived using a focal firm approach. This approach is not devoid of t...

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Section: Practical Implicationsmentioning

confidence: 99%

Performance perceptions among food supply chain members

Odongo

Dora

Molnár

et al. 2016

British Food Journal

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“…Our review of the burgeoning literature on the use of survey methods in business and management research reveals that the issue of RR is a contentious one (Malhotra and Grover 1998;Roth and BeVier, 1998;Baruch, 1999;Rungtusanatham et al, 2003;Baruch and Holom, 2008). On the one hand, RR is an important dimension in the assessment of the soundness of a study using a survey method.…”

Section: Introductionmentioning

confidence: 99%

Response Rates in Business and Management Research: An Overview of Current Practice and Suggestions for Future Direction

Mellahi

Harris

2015

British J of Management

172

104

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(2016) Response rates in business and management research : an overview of current practice and suggestions for future directions. British Journal of Management, 27 (2). pp. 426-437. Permanent WRAP URL:http://wrap.warwick.ac.uk/73828 Copyright and reuse:The Warwick Research Archive Portal (WRAP) makes this work by researchers of the University of Warwick available open access under the following conditions. Copyright © and all moral rights to the version of the paper presented here belong to the individual author(s) and/or other copyright owners. To the extent reasonable and practicable the material made available in WRAP has been checked for eligibility before being made available.Copies of full items can be used for personal research or study, educational, or not-for profit purposes without prior permission or charge. Provided that the authors, title and full bibliographic details are credited, a hyperlink and/or URL is given for the original metadata page and the content is not changed in any way. Publisher's statement:"This is the peer reviewed version of the following article: Mellahi, Kamel and Harris, Lloyd C.. (2016) Response rates in business and management research : an overview of current practice and suggestions for future directions. British Journal of Management, 27 (2). pp. 426-437., which has been published in final form http://dx.doi.org/10.1111/1467-8551.12154 . This article may be used for non-commercial purposes in accordance with Wiley Terms and Conditions for Self-Archiving." A note on versions:The version presented here may differ from the published version or, version of record, if you wish to cite this item you are advised to consult the publisher's version. Please see the 'permanent WRAP URL' above for details on accessing the published version and note that access may require a subscription. RESPONSE RATES IN BUSINESS AND MANAGEMENT RESEARCH: AN OVERVIEW OF CURRENT PRACTICE AND SUGGESTIONS FOR FUTURE DIRECTIONS Kamel Mellahi And Lloyd Harris IntroductionSurvey methods are widely used in business and management research. Their advantages are well known; they can reach a large number of the target population at relatively low cost in money, time and effort. Their disadvantages are also well known and well documented. One of their key disadvantages, examined in this paper, is the low response rates (henceforth RR).Our review of the burgeoning literature on the use of survey methods in business and management research reveals that the issue of RR is a contentious one (Malhotra and Grover 1998;Roth and BeVier, 1998; Baruch, 1999;Rungtusanatham et al., 2003; Baruch and Holom, 2008). On the one hand, RR is an important dimension in the assessment of the soundness of a study using a survey method. A recent survey of editors of journals across the social sciences field revealed that about 90% of editors reported that RR is somewhat or very important criteria in publication decision i (Carley-Baxter et al., 2013). It is "often taken to be the primary measure of quality when assessing the v...

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“…The survey is a very important method in the operations management field, especially in the case of theory development and theory testing (Forza, 2002). Since the 1980s, there has been a growing trend toward designing and executing surveys in operations management research (Rungtusanatham et al, 2003). Operations strategy, quality management, and supply chain management are among the top three subfields of operations management, in which the survey method has been widely applied (Karlsson, 2009).…”

Section: Surveymentioning

confidence: 99%

Sustainability and company performance : Evidence from the manufacturing industry

Chen¹

2015

Linköping Studies in Science and Technology. Dissertations

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This dissertation approaches the question of sustainability and its influence on company performance, with special focus on the manufacturing industry. In the contemporary production environment, manufacturing operations must take into account not only profit, but also environmental and social performance, in order to ensure the long-term development of the company. Companies have to decide whether they should allocate resources to environmental and social practices in order to improve their competitive advantage. Consequently, in decision-making processes concerning operations, it is important for companies to understand how to coordinate profit, people, and planet.The objective of this dissertation was to investigate the current situation regarding manufacturers' sustainable initiatives, and to explore the relationship between these sustainable practices and companies' performance, including financial performance, operational performance, innovation performance, environmental performance, and social performance. First of all, a structured literature review was conducted to identify sustainable factors considered to be important in the decision making of manufacturing operations. The findings were synthesized into a conceptual model, which was then adopted as the basis for designing the survey instrument used in this dissertation. Drawing on Global Reporting Initiative (GRI) reports, empirical research was performed to explore the relationship between environmental management practices and company performance. Interestingly, the findings showed that many environmental management practices had a strong positive impact on innovation performance. Sustainability disclosures and financial performance were further analyzed using extended data from the GRI reports. The results also showed that several social sustainability indicators, such as product responsibility, human rights, and society, displayed a significant and positive correlation with return on equity in the sample companies.In order to further explore the research area and to verify these findings, a triangulation approach was adopted and new data were collected via a survey conducted among middle and large sample companies in the Swedish manufacturing industry. The results indicated that the sustainable improvement practices had a positive impact on company performance. Some environmental and social improvement practices had a direct and positive correlation with product and process innovation. Furthermore, findings suggested that better cooperation with suppliers on environmental work could help to strengthen the organizational green capabilities of the focal companies.When considering the company's general approach to implementing sustainable practices, some interesting findings emerged. There were limited significant differences in sustainable practices when comparing different manufacturing sectors, and different countries and regions. However, the results showed that Swedish manufacturing companies often place higher priority on implementing ...

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Survey research in operations management: historical analyses

Cited by 144 publications

References 49 publications

Performance perceptions among food supply chain members

Performance perceptions among food supply chain members

Response Rates in Business and Management Research: An Overview of Current Practice and Suggestions for Future Direction

Sustainability and company performance : Evidence from the manufacturing industry

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