“…In the face of developing Internet public opinion, how to handle emergencies in colleges and universities and minimise the influence of Internet public opinion on these institutions has become the research focus of domestic and foreign scholars. Regarding the formation mechanism (Li et al , 2020; Ma et al , 2014), influencing factors (Lee and Yan, 2020), evolution law (Xu et al , 2020) and measures (Jiang et al , 2016) of Internet public opinion, scholars have revealed the law in the generation and dissemination of public opinion using system dynamics, social network analysis, multiple regression and case analysis. They also used butterfly effect theory, agenda-setting theory, the spiral of silence theory, public sphere theory, aggressive motivation theory, social capital theory, deindividuation theory and group polarisation theory (Ai et al , 2018; Zhu and Hu, 2018).…”