Students' adoption of e-learning in emergency situation: the case of a Vietnamese university during COVID-19

Abstract

Purpose By using a technology acceptance model (TAM) on survey results collected from two member schools of a Vietnamese educational institution, this study aims to uncover the key factors that affect students’ acceptance of e-learning during the Covid-19 period. Design/methodology/approach A bilingual questionnaire in English and Vietnamese was delivered. It was pre-tested on 30 participants before it was finalized. The authors first reviewed the measurement model and made adjustments to the theoretical TAM model. Then the adjusted TAM was used to investigate the relationships of the constructs in the model. Findings The results of the structural model show that computer self-efficacy (CSE) has a positive impact on perceived ease of use (PEOU). There is also a positive relationship between system interactivity (SI) and PEOU. Surprisingly, the authors documented that PEOU has no significant impact on students’ attitudes (ATT). The results show that SI can moderately affect ATT. Finally, it is noted that the social factor (SF) directly affects the student’s attitudes (ATT). Research/limitations/implications This study contains three limitations. First, as this study only focuses on undergraduate programs, readers should be careful in applying the findings and/or implications of this study to other education levels such as K-12, vocational training and postgraduate programs. Second, the findings are generated within the context of one type of e-learning, conducted via Google Meet. Therefore, future research is needed to provide further validation and comparison across other forms of e-learning. Finally, to further prevent the common bias problem, future research should use both five-point and seven-point Likert scales for the response options in the survey, as well as use negatively worded items. This will help prevent respondents from providing similar answers to all questions. Originality/value This study has both theoretical and practical implications. From a theoretical perspective, the study can provide a solid framework for similar studies. From a practical perspective, this study offers implications for governments and universities in the process of adopting e-learning, given that the Covid-19 pandemic is currently in its second and more dangerous wave.

The Acceptance of E-Learning Among ESL Primary School Students During Covid-19

“…The study's findings also suggest that the ESL primary school students had the intention to use e-learning for learning English in the near future. This could be due to the uncertainties of the future, as the pandemic is still in a dangerous phase (Ho et al, 2020). The only option available for all educational institutions is to adopt online learning (Adedoyin & Soykan, 2020).…”

Predicting the adoption of mobile payment applications during the COVID-19 pandemic

“…It is developed from a strong theoretical base and has been intensely tested in various industries (Chuttur, 2009;Jamshidi and Hussin, 2016). The TAM is used in exploring the adoption of the latest technology during the COVID-19 pandemic (Al-Maroof et al, 2020;Ho et al, 2020) and the use of mobile payments during the COVID-19 pandemic (Flavian et al, 2020). For this reason, this study uses the TAM as the main model in the adoption of mobile payment applications during the COVID-19 pandemic.…”

“…Numerous studies in the literature use the TAM to describe technology adoption in mobile payment due to its ability to explain the technology adoption phenomenon (Humbani and Wiese, 2019;Kalini c et al, 2019;Wiese and Humbani, 2020). Previous studies have applied the TAM as the main model in analysing technology adoption during the COVID-19 pandemic (Al-Maroof et al, 2020;Ho et al, 2020), especially the adoption of mobile payments (Flavian et al, 2020). However, a more comprehensive explanation is needed.…”

Examining university students’ behavioural intention to use e-learning during the COVID-19 pandemic: An extended TAM model

“…In the context of the COVID19 pandemic, several studies have addressed e-learning adoption issues during the pandemic in the context of higher education (Almaiah et al, 2020;Ho et al, 2020;Siron et al, 2020;Sukendro et al, 2020;Vladova et al, 2021). In terms of Indonesian higher education, Siron et al (2020) and (Sukendro et al, 2020) have conducted studies to explore factors predicting the use of e-learning during the pandemic.…”