Storytelling on the implementation of a Decentralized Model for Software Development in a Brazilian Government Body

França, Alexandre; Figueiredo, Rejane Maria da Costa; Venson, Elaine; Silva, Wander

doi:10.1145/2912160.2912201

Cited by 5 publications

(1 citation statement)

References 13 publications

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“…The software industry is increasingly using ICT Governance as a framework model for this management task through its frameworks based on best practices in software development and adhering to external regulations. ICT Governance and the alignment of ICT management go hand in hand with strategic planning as a way of adding value to the use of ICT products and services through the optimal investment to obtain competitive advantage and financial return; concepts more related in most cases to private companies than public sector agencies [16].…”

Section: Ict Governancementioning

confidence: 99%

Proposal of an Implementation Methodology of ICT Processes

et al. 2019

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The challenge to enhance the use of Information Communication Technology (ICT) in the Brazilian Federal Public Administration involves not only technological issues but also staff training, adaptation to new culture, and understanding of processes. Furthermore, knowledge must be well aligned and articulated so that ICT resources are applied efficiently and effectively, meeting the needs of society, ensuring the provision of quality public service and, above all, providing better conditions for the exercise of functions performed by employees. This article presents an account of the implementation of the ICT processes in a State Company based on the ICT Governance Kit proposed for the Secretariat of Coordination and Governance of State Companies. During the execution of the case study, we surveyed the initial diagnosis of the processes performed by the State, as well as brainstormings and semi-structured interviews to help the implementation process. The diagnosis made it possible to identify the level of maturity of the existing ICT processes in the State and to verify if they were being carried out in the best possible way. The driving dynamics worked as a pilot, allowing the exchange of knowledge between teams, improvements suggestion in some processes of the Kit and the definition of a proposed methodology for the implementation of the Kit that could serve as a model to be used by other States which will implement the Kit. Lastly, the processes contemplated in the Kit were considered adherent by the execution team (State employees specialists in ICT Governance who participated in the implementation process), and the suggested artifacts were validated.ICT has been consolidating itself as a strategic asset, integrating resources, processes, methods, techniques to obtain, process, store, disseminate, and make use of the information [3]. From this point of view, ICT Governance guarantees the excellent and regular management of ICT services, which are deployed to meet the corporate strategy of an organization. However, this alignment is only feasible with a structured planning that reflects how the ICT will contribute, through the achievement of its goals and actions, to the achievement of the organizational purposes. Thus, it is pertinent and relevant to develop the maturity of the technologies used by the information systems, as well as the management and governance processes associated [4].In order for ICT assets to perform well in an organization, the existence of transparency is essential in the information managed and should be made available to society. State Companies of the Brazilian Federal Executive Administration, in the context of coordination and governance of these companies by the State Companies Coordination and Governance Secretariat (SEST), aim to achieve this transparency. Currently, there are more than 130 state-owned companies with several formations and histories, where transparency in the managed information and making it available involve technology and process solutions. These processes mi...

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Section: Ict Governancementioning

confidence: 99%