Stakeholders' Roles for Business Modeling in a City Logistics Ecosystem: Towards a Conceptual Model

Zenezini, Giovanni; Duin, Ron van; Tavasszy, Lóránt; Marco, Alberto De

doi:10.1002/9781119425526.ch3

Cited by 11 publications

(19 citation statements)

References 25 publications

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“…This CL solution will be a role model for others that currently have problems; for example, with a small number of clients or a low level of profitability. Their business models, development strategies, and services offered should be further studied to enhance the knowledge about the ideal CL solution model [17,66]. Managers can use the assessment procedure to verify their business models and concepts regarding CL solutions.…”

Section: Discussionmentioning

confidence: 99%

“…The study aims to build a model for assessing the freight transport CL solutions according to real requirements of the different stakeholders groups that were identified earlier [39,58,59,62,66]. The scope of those business activities should include the city center, other city districts, and the suburban zone.…”

Section: The Ahp Methodsmentioning

confidence: 99%

“…Thus, there is a strong need to identify all stakeholders within the urban transport system. Stakeholders can be generally described as those who are interested in the decision to be made, even if they are not the final decision makers or they do not play an official role in the decision-making process [39,[62][63][64][65][66]. The stakeholders referring to the private and public sphere can be divided into several main groups [67]:…”

Section: Stakeholders In the Urban Transport Systemmentioning

confidence: 99%

“…They are also affected by UFT only to a lesser extent. This group of stakeholders is mostly interested in having an attractive city to visit even for a whilst, so for them, minimizing nuisance by UFT is essential [66].…”

Section: Stakeholders In the Urban Transport Systemmentioning

confidence: 99%

“…The literature review results registered in the report sheet were focused on assigning the stakeholders' needs to the identified criteria (previously presented in Table 1). In this regard, only 15 literature items were helpful [9,11,16,20,29,34,[52][53][54]56,61,63,64,66,70] (see Tables 3-5) to define the relations between the criteria according to the needs of different stakeholders groups. The crowd is registered and tracked by the platform, but usually, quality and service are more difficult to control and rarely can be guaranteed/crucial, but are indicated as a source of stress if the crowd identify is unknown [9] 10 Simplicity and trust…”

Section: Research Proceduresmentioning

confidence: 99%

See 4 more Smart Citations

Assessment of the Crowd Logistics Solutions—The Stakeholders’ Analysis Approach

Rześny-Cieplińska

Szmelter-Jarosz

2019

Sustainability

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This article presents the assessment results for crowd logistics (CL) solutions from the perspective of the needs of different stakeholders. The uniqueness of this study lies in entering these needs in the implementation of the three spheres of sustainable development in cities (social, economic, and environmental). The purpose of this publication is to present the benchmark solutions for the CL area, helping to adjust the business model and market offer of other providers to the needs of different groups of stakeholders. The reason for such valuation is the fast-paced sharing economy development in the city logistics area, as well as in the courier activity. For this study, the AHP (analytic hierarchy process) method was applied in order to develop the proposed evaluation tool of the CL initiatives. The evaluation criteria (the needs of particular groups of respondents) are derived from document-based data analysis and the primary data for the model are derived from information provided by service providers. The list of the best solutions is made for indicating benchmark brands on the market. The recommendations for managers were drawn on how to adjust solutions to the stakeholders’ needs.

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Section: Discussionmentioning

confidence: 99%

Section: The Ahp Methodsmentioning

confidence: 99%

Section: Stakeholders In the Urban Transport Systemmentioning

confidence: 99%

Section: Stakeholders In the Urban Transport Systemmentioning

confidence: 99%

Section: Research Proceduresmentioning

confidence: 99%

See 3 more Smart Citations

Assessment of the Crowd Logistics Solutions—The Stakeholders’ Analysis Approach

Rześny-Cieplińska

Szmelter-Jarosz

2019

Sustainability

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Unraveling the Urban Ecosystem: An Ethnographic Study of Logistics Service Providers

de Tarragon,

Theodoraki,

Hlady‐Rispal

et al. 2024

J Supply Chain Manag

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Although there is a growing interest in developing sustainable cities, a significant knowledge gap persists regarding the concrete logistics choices necessary to achieve such cities. Grounded in ethnographic research on city logistics, this study examines how logistics service providers (LSPs) navigate sustainability challenges within the urban ecosystem while also meeting the efficiency demands of their business ecosystem. By repositioning LSPs as a sub‐ecosystem nested within the broader urban ecosystem, the article demonstrates how LSPs adeptly address the intricacies of the urban environment and respond to pressures from their business ecosystem. This investigation greatly enhances the understanding of the underlying issues affecting city logistics' sustainability. It deepens insight into the concept of city logistics as a sub‐ecosystem within the urban ecosystem, highlighting how its sustainability is intertwined with the structure of the urban ecosystem. From a societal perspective, this research conceptualizes city logistics as a business activity and a vital social service that bolsters urban well‐being. The findings suggest a need for further research into the role of city logistics actors as key contributors to urban sustainability.

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Environmental Sustainability in City Logistics Measures

Rześny-Cieplińska

Szmelter-Jarosz

2020

Energies

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Sustainable urban transport is fundamental not only for economic growth but also for the environmental protection, thus all logistics activities within the cities should be organized in a way to be environmentally friendly. The article aims at presenting the environmental sustainability of city logistics measures from different stakeholder perspectives. In the paper, a multi-method approach was implemented: literature review, text analysis, text mining, and statistical analysis. The paper presents how the stakeholders perceive urban logistics, if they see the need for coordination of its elements, who should be responsible for it, and what areas are the most important for them. The main task of this study is to recognize the priorities of different stakeholders. In consequence, the final effect of this article is an insight that is valuable not only for the local authorities but for many stakeholders, groups operating within the city that are and in many cases cooperating within the framework of creating sustainable urban mobility plans.

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Stakeholders' Roles for Business Modeling in a City Logistics Ecosystem: Towards a Conceptual Model

Cited by 11 publications

References 25 publications

Assessment of the Crowd Logistics Solutions—The Stakeholders’ Analysis Approach

Assessment of the Crowd Logistics Solutions—The Stakeholders’ Analysis Approach

Unraveling the Urban Ecosystem: An Ethnographic Study of Logistics Service Providers

Environmental Sustainability in City Logistics Measures

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