Sustainable urban transport is fundamental not only for economic growth but also for the environmental protection, thus all logistics activities within the cities should be organized in a way to be environmentally friendly. The article aims at presenting the environmental sustainability of city logistics measures from different stakeholder perspectives. In the paper, a multi-method approach was implemented: literature review, text analysis, text mining, and statistical analysis. The paper presents how the stakeholders perceive urban logistics, if they see the need for coordination of its elements, who should be responsible for it, and what areas are the most important for them. The main task of this study is to recognize the priorities of different stakeholders. In consequence, the final effect of this article is an insight that is valuable not only for the local authorities but for many stakeholders, groups operating within the city that are and in many cases cooperating within the framework of creating sustainable urban mobility plans.

This article presents the assessment results for crowd logistics (CL) solutions from the perspective of the needs of different stakeholders. The uniqueness of this study lies in entering these needs in the implementation of the three spheres of sustainable development in cities (social, economic, and environmental). The purpose of this publication is to present the benchmark solutions for the CL area, helping to adjust the business model and market offer of other providers to the needs of different groups of stakeholders. The reason for such valuation is the fast-paced sharing economy development in the city logistics area, as well as in the courier activity. For this study, the AHP (analytic hierarchy process) method was applied in order to develop the proposed evaluation tool of the CL initiatives. The evaluation criteria (the needs of particular groups of respondents) are derived from document-based data analysis and the primary data for the model are derived from information provided by service providers. The list of the best solutions is made for indicating benchmark brands on the market. The recommendations for managers were drawn on how to adjust solutions to the stakeholders’ needs.

No abstract

This article presents assessment results for the priorities of different urban logistics stakeholders in order to launch crowd logistics (CL) solutions within a city area. Additionally, this analysis was conducted by using various dimensions of sustainable city development. The unique character of this study lies in presenting the priorities of the interviewed stakeholders. Therefore, the purpose of this publication is to analyze the priorities of various stakeholders in relation to the introduction of CL solutions within a city area. The reason for such analysis is the rapid development of a large number of sharing-economy initiatives, including services. For this study, a few methods were used to achieve the research goal. Firstly, text mining and text analysis methods were implemented to analyze the opinions of the interviewees. Then, two chi-square tests allowed us to determine whether the groups of stakeholders are statistically different or not. Finally, the AHP (analytic hierarchy process) and DEMATEL (decision making trial and evaluation laboratory) methods were applied in order to define the priorities of the stakeholders. The needs of particular groups of respondents were derived from the interview based on the questionnaire. The results of the analysis allow for defining the demand characteristics for CL solutions by presenting the areas that are crucial for particular groups of stakeholders.

Environmental sustainability, defined as the responsibility to protect the global ecosystem in a holistic way, has become an integral factor of city strategies. Designing and implementing environment-friendly solutions to make the standard of living in cities better is indispensable for present and future generations. This article’s main objective is to identify the most environmentally friendly urban logistics measures from the perspective of urban transport system stakeholders. A multi-method approach was implemented to achieve the article’s main findings. Firstly, the literature review provided the basics for designing the research framework. Then, a three-layer methodological approach was used: The first layer included designing and carrying out the case study approach; the second layer comprised a Delphi study involving interviews with urban logistics stakeholders; and the third layer included analyzing the voices of Delphi interviewees to assess which urban logistics measures are the most important for them. The study provides an initial insight into the opinions of stakeholders for a general audience, but at the same time, also presents specific, detailed views of Tricity urban space users and decision-makers. Significant differences in opinions were observed and confirmed in the interviewed group. This study can contribute to the scientific discussion about the stakeholders’ analysis of urban logistics goals.