Software tools supporting business process analysis and modelling

Yu, Bing; Wright, David T.

doi:10.1108/14637159710173096

Cited by 39 publications

(37 citation statements)

References 10 publications

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“…Used as a visual tool, it helps describe, analyse and communicate ideas (Yu and Wright 1997). It has proven effective for detailed system analysis (Knowledge Based Systems 2010).…”

Section: Methodsmentioning

confidence: 99%

Systems thinking in designing automotive textiles

et al. 2015

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We present the complexities in terms of designing automotive exterior seating materials (seat coverings and interior linings) at Sage Automotive Interiors (UK), which is a division of a global international automotive textile supplier with headquarters in the US. Sustainability and innovation are emphasized in documents communicating the company's vision. Using a case study approach, we consider the current design, development and manufacture process and examine it for the potential for feedback loops, identify potential leverage points to effect change and how the process could divert wastes from disposal. We will highlight where sustainable decisions can be incorporated and the difficulties in achieving true sustainability. We argue that a systems approach is needed from conception to final product to ensure economic recycling of textiles and fibres used in automotive seating. Without which, the reality is at best incineration for energy and/or landfill, thus losing important, finite resources forever from a diminishing resource pool of raw materials.

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“…Used as a visual tool, it helps describe, analyse and communicate ideas (Yu and Wright 1997). It has proven effective for detailed system analysis (Knowledge Based Systems 2010).…”

Section: Methodsmentioning

confidence: 99%

Systems thinking in designing automotive textiles

et al. 2015

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“…It provides open points allowing for later process refinement at runtime and flexible change possibilities facilitating process adaptation on the fly [Klein et al (2000)]. Our modelling tool extends the formalisms used in most existing business process modelling tools [Yu and Wright (1997)] supporting in an integrated manner the modelling of weakly-structured processes and domain knowledge structures.…”

Section: Introductionmentioning

confidence: 99%

Business Process Modelling and Enactment for Task-Specific Information Support

Papavassiliou

Ntioudis

Mentzas

et al. 2003

Wirtschaftsinformatik 2003/Band I

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IT support for knowledge workers in their daily work can take many different guises: groupware systems and information retrieval tools help to exploit and develop function knowledge (how to perform a given activity, or function), while workflow management systems address the process knowledge (which activities to perform in which temporal-logical order, normally modelled in a rigid manner for clearly structured processes). However, what is missing so far in business-process oriented knowledge management, is an environment that (i)integrates the business process and knowledge management aspects of weakly structured knowledge work, and (ii) actively supports the worker in using and adding knowledge resources. This paper presents an approach to support knowledge-intensive business processes. As an example we sketch a case study from the Greek public sector.

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“…Giaglis, 2001;Yu and Wright, 1997;Lin et al, 2002;Recker and Rosemann, 2009), business process re-engineering (e.g. O'Neill and Sohal, 1999;Yu and Wright, 1997;Lin et al, 2002), BPM (e.g.…”

Section: Literature Reviewmentioning

confidence: 99%

“…Giaglis, 2001;Yu and Wright, 1997;Lin et al, 2002;Recker and Rosemann, 2009), business process re-engineering (e.g. O'Neill and Sohal, 1999;Yu and Wright, 1997;Lin et al, 2002), BPM (e.g. Lee and Dale, 1998;Van der Aalst et al, 2003;Duffy, 1994) or business process automation (Kirchmer and Pantaleo, 2005;Watson and Holmes, 2009).…”

Section: Literature Reviewmentioning

confidence: 99%

The prioritization and categorization method (PCM) process evaluation at Ericsson: a case study

Ohlsson

Han

Bouwman

2017

BPMJ

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If you would like to write for this, or any other Emerald publication, then please use our Emerald for Authors service information about how to choose which publication to write for and submission guidelines are available for all. Please visit www.emeraldinsight.com/authors for more information. About Emerald www.emeraldinsight.comEmerald is a global publisher linking research and practice to the benefit of society. The company manages a portfolio of more than 290 journals and over 2,350 books and book series volumes, as well as providing an extensive range of online products and additional customer resources and services.Emerald is both COUNTER 4 and TRANSFER compliant. The organization is a partner of the Committee on Publication Ethics (COPE) and also works with Portico and the LOCKSS initiative for digital archive preservation.*Related content and download information correct at time of download. Purpose -The purpose of this paper is to demonstrate and evaluate the prioritization and categorization method (PCM), which facilitates the active participation of process stakeholders (managers, owners, customers) in process assessments. Stakeholders evaluate processes in terms of effectiveness, efficiency and relevance against certain contextual business and industry factors. This collective evaluation serves as a foundation for the management decision-making process regarding process improvement and redesign. Design/methodology/approach -The PCM is examined based on a case study at Ericsson. In total, 55 stakeholders, representing different organizational levels and functions, assessed eight core processes. Follow-up interviews and feedback after the evaluation sessions were collected for triangulation purpose. Findings -The PCM helps Ericsson evaluate its processes within business context and industry environments. The results show that, to realize seamless end-to-end processes in the eight assessed processes, Ericsson has to make a greater effort to improve its process structures, governance and culture for fulfilling the needs of future business. Ericsson Steering Group is satisfied with the insights provided and has decided to train more stakeholders to use PCM.Research limitations/implications -This research is based on a single case within a specific organizational setting. The results may not be necessary generalizable to other business and industry settings. Organizations need to configure PCM in consideration of their own processes and business contingencies to explore and fulfil their process improvement purposes. Originality/value -This paper presents a new context-aware, easy-to-use and holistic method for business process management (BPM), the PCM. The method requires the active engagement of stakeholders, it focusses on developing dynamic BPM capabilities and fully embeds organizational contingencies and contextual factors in the decision-making regarding BPM. This paper contributes a novel method to explorative BPM.

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Software tools supporting business process analysis and modelling

Cited by 39 publications

References 10 publications

Systems thinking in designing automotive textiles

Systems thinking in designing automotive textiles

Business Process Modelling and Enactment for Task-Specific Information Support

The prioritization and categorization method (PCM) process evaluation at Ericsson: a case study

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