“…Students must also be able to apply their knowledge and the values of diversity, equity, and justice to policy decisions and actions. Cultural competence in the realm of laws and policies demands that students be able to evaluate policies and procedures in terms of the four criteria identified by the National Academy of Public Administration (NAPA) of procedural fairness, distributional equity, process equity, and outcomes disparities (Norman-Major, 2011), and to recognize and respond to inequities based on traditional diversity characteristics such as gender and race as well as social class (Wyatt-Nichol, Brown, & Haynes, 2011). Similarly, the general skills of effective communication and interpersonal relations are a starting point but more specialized communication skills are required to work effectively in diverse team and group settings and to negotiate, facilitate, or mediate among diverse interests, perspectives, and styles of individuals (Page, 2007).…”