Smart Governance and COVID-19 Control in Wuhan, China

Jiang, Huaxiong; Witte, Patrick; Geertman, Stan

doi:10.1007/978-3-030-76059-5_2

Cited by 6 publications

(2 citation statements)

References 43 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…Second, we contribute to the literature on smart governance and the management of pandemics (Choi et al. , 2021; Jiang, 2021) through smart governance technology. Although past studies have discussed smart governance through the use of smart technologies, the impact of such governance efforts on tourists' perceptions and behavior has remained unclear.…”

Section: Discussionmentioning

confidence: 99%

Consumer response to the new normal: examining the role of anticipated recovery, smart governance and prosocial behavior in driving satisfaction

Dhir,

Madanaguli,

Jabeen

et al. 2024

IMR

View full text Add to dashboard Cite

Purpose Drawing on the stimulus–organism–response framework, this study examined the environmental stimuli driving tourists' internal, or organismic, states. In addition, the authors investigated the association of the identified organismic variables with the response variables during the COVID-19 pandemic. Specifically, the study examined how the associations between tourists' anticipation of recovery and the national government's smart governance, on one hand, and tourists' desire to travel domestically, their attitude toward domestic travel and their willingness to exhibit prosocial behaviors, on the other, further drive the satisfaction they derive from domestic travel.Design/methodology/approach The authors used an online questionnaire to collect self-report, single-wave data from individuals residing in India, an emerging market (N = 421).Findings The findings demonstrate (1) the association of anticipated recovery on the desire to travel and prosocial behavior; (2) the association of smart governance on attitude (although negative); (3) the association of desire, attitude and prosocial behavior on satisfaction; and (4) the lack of any moderation effect for perceived severity.Originality/value This study is the first empirical study to investigate the impact of tourists' perceptions and dispositions and the efficacy of the national government on tourists' desire to travel domestically and on their satisfaction with domestic travel. The findings can help emerging market multinationals and global brands engage better with domestic consumers in emerging markets within the context of the current pandemic. In addition, the findings can help to prepare these players to handle future disruptions caused by global health contingencies.

show abstract

Section: Discussionmentioning

confidence: 99%

Consumer response to the new normal: examining the role of anticipated recovery, smart governance and prosocial behavior in driving satisfaction

Dhir,

Madanaguli,

Jabeen

et al. 2024

IMR

View full text Add to dashboard Cite

show abstract

“…These initiatives employed technology and social media platforms to coordinate resources, mobilize volunteers, and ensure efficient delivery of essential supplies, empowering individuals and communities to address food insecurity and support those in need. Another illustration is the emergence of mutual aid networks connecting neighbors and community members to provide various forms of assistance, such as grocery shopping for the elderly and delivering medication (Jiang et al, 2021). Technology platforms, including social media groups and dedicated websites, facilitated effective collaboration and mutual support among participants.…”

Section: Citizen-centric Open Governancementioning

confidence: 99%

Hacking Corporate Smart Cities Under COVID-19: Towards a Smart Governance Approach

Jiang,

Pan,

Lin

et al. 2023

Journal of Urban Technology

Self Cite

View full text Add to dashboard Cite

The COVID-19 pandemic has imposed huge challenges on smart cities, requiring a reimagining and transformation of their governance structures. This viewpoint argues that a smart governance approach should be applied to remodel the uniform, often technocratic and corporate-led way of coping with COVID-19 in the smart city context. There is a need to develop more technology-enabled collaborative actions across sectors and among various actors to recover better from the pandemic. A farsighted view is also needed to build citizen-centric open governance capacities-the emergent character of mass participation in cities-for readiness, responsiveness, and longterm resilience. The need for a robust communication policy is highlighted to transmit well-timed and critical information to a range of actors interested in smart city transformation.

show abstract