Situating conversations within the language/action perspective

Michelis, Giorgio De; Grasso, Antonietta

doi:10.1145/192844.192880

Cited by 70 publications

(31 citation statements)

References 22 publications

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“…In other words, it is not just important to produce definitions, but also to understand the situatedness of the conversations in which the definitions are produced, the way in which the definitions are represented and how they are understood by the people who use them [60,9,46]. Thus, a fundamental problem has not been addressed by the TPM (and by the SPM, so far): how to make the link between the specific 'social/organizational and work situations' and the conversations for specification?…”

Section: The Context Of Conversations For Specificationmentioning

confidence: 99%

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Formalizing the evolution of virtual communities

Moor

Weigand

2007

Information Systems

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Collaboration increasingly takes place in virtual communities using the Internet. These communities are socio-technical systems that tend to evolve strongly and become more complex over time. To ensure that changes to these complex socio-technical systems are meaningful and acceptable to the community as a whole, the relevant members of the community need to be involved in their specification. The RENISYS method conceptualizes community specification processes as conversations for specification by relevant members. It supports this process in two steps. First, it uses formal composition norms to select the relevant community members who need to be involved in a particular conversation for specification. It then uses a formal model of conversations for specification to determine the acceptable conversational moves that the selected community members can make, as well as the status of their responsibilities and accomplishments at each point in time. By combining composition norms with conversations for specification, the specification processes can be precisely tailored to the specification support needs of the community.

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Section: The Context Of Conversations For Specificationmentioning

confidence: 99%

“…To this purpose, it is important that the context of the specification conversation is taken into account [9]. The RENISYS conversation context model captures this context The conversation context consists of two parts, the external and the internal conversation context [13].…”

Section: The Context Of Conversations For Specificationmentioning

confidence: 99%

Formalizing the evolution of virtual communities

Moor

Weigand

2007

Information Systems

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“…This approach is good to model structured workflows such as business trip approval process and purchasing process. On the other hand, language / action approach is also used for workflow modeling (Winograd, 1987;Flores et al, 1988;Michelis and Grasso, 1994;Kaplan et al, 1992). It is based on the conversations between workflow participants, and has merits for modeling unstructured workflow such as project planning.…”

Section: Review Of Related Researchmentioning

confidence: 99%

Untitled

Lee

Kim

Park

1999

Journal of Intelligent Information Systems

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The workflow management system (WFMS) in an agile organization should be highly adaptable to frequent organizational changes. To increase the adaptability of contemporary WFMSs, a mechanism for managing changes on the organizational structure and business rules need to be enhanced. In this paper, a knowledge-based approach for workflow modeling is proposed, in which a workflow is defined as a set of business rules. Knowledge on organizational structure and special workflow, such as role/actor mapping and complex routing rules, can be explicitly modeled in KWM (Knowledge-based Workflow Model).Using knowledge representation scheme and dependency management facility, change propagation mechanism is provided to adapt to frequent changes on organizational structure, business rules and procedures.

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“…sociability guidelines [19]) are available, they do not necessarily help designers understand or perceive how they should be applied when conflicting indications are met, or what implications are brought about by choosing one guideline to the detriment of others. Previous approaches such as Action Workflow [13], DEMO [7], Milan Conversation Model [5], and the BAT model [11], for instance, had already brought communication among group members to the center of designers' attention. However, they focused almost exclusively on the communicative actions and patterns made available at interaction time.…”

Section: Introductionmentioning

confidence: 99%

Identifying Potential Social Impact of Collaborative Systems at Design Time

Barbosa

Prates

Souza

2007

Lecture Notes in Computer Science

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Abstract. This paper presents Manas, a Semiotic Engineering epistemic tool for the design of collaborative systems (CoSys) whose aim is to expand the designers' knowledge and awareness of their influence on groups and group dynamics. Manas has been developed to help designers represent their conception of computer-mediated communication and reflect upon some of its potential social effects, springing from user-system interaction, as well from user-user interaction (through the system). The paper illustrates how Manas can lead designers to reflect upon both the design problem and its proposed solution(s), which allows them to make more conscious decisions. Increased knowledge and awareness should then enhance the quality of CoSys design.

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Situating conversations within the language/action perspective

Cited by 70 publications

References 22 publications

Formalizing the evolution of virtual communities

Formalizing the evolution of virtual communities

Untitled

Identifying Potential Social Impact of Collaborative Systems at Design Time

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