Sharing Economy: Business Models and Regulatory Landscape in the Mediterranean Areas

Grifoni, Patrizia; D'Andrea, Alessia; Ferri, Fernando; Guzzo, Tiziana; Felicioni, Maurizio Angeli; Praticò, Caterina; Vignoli, Andrea

doi:10.5539/ibr.v11n5p62

Cited by 7 publications

(5 citation statements)

References 25 publications

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“…When it comes to exploration of sharing economy factors, it was found that it is not important to SME that vehicles utilized for business are in the company's ownership. This result is in accordance with the new trends of the sharing economy [13,14], and new "millennial" mindset, where possession of the vehicle and even the house or apartment is not of the greatest value. 6.…”

Section: Discussionsupporting

confidence: 80%

“…Traditional ways of sharing, exchanging, borrowing, trading, renting and giving are redefined using digital technology that is revolutionary and includes ways in which people consume and share their knowledge [12]. Such technologies allow sharing of what people do not traditionally use during full-time work, for example, houses and cars [13,14]. In a combination with the new technologies, the sharing economy represents the basis for better resource utilization, the creation of new employment opportunities, strengthening of digital awareness in people and awareness of the importance of ecology and sustainable development [13].…”

Section: Sharing Economy and Millennialsmentioning

confidence: 99%

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Development of a Business Model by Introducing Sustainable and Tailor-Made Value Proposition for SME Clients

et al. 2019

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Due to the combination of vast technology trends brought by Industry 4.0, present-day consumers need and stiff global competition and require businesses from across many industries to constantly innovate. Clients request multifaceted support from manufacturers and service providers while the transition towards new symbiotic ecosystems disrupts traditionally established processes in some sectors. This is largely happening in the global automotive industry where in-car and around-the-car services with asset-sharing concepts are taking a dominant role rather than plain vehicles sales and car ownership. In our paper, we investigate the possibilities of new and improved business collaborations between a car retailer operating in several European countries and its SME (small and medium-sized enterprises) customers across various sectors currently owning car fleets of at least five vehicles. We test several hypotheses and conduct a systematic statistical analysis of the proposed business model’s aspects on the sample of almost 200 SMEs from five countries in Southeast Europe. By using the χ2 test and a one-tailed t-test we tested both frequency data and the continuous variables. Research indicates that SMEs look for new ways to organize their fleet management strategy more efficiently and thus more precisely plan associated costs. Regardless of the country of origin, SMEs want to explore a business model with more introduced to their fleet management and are ready to accept new technologies for fleet management operations.

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Section: Discussionsupporting

confidence: 80%

Section: Sharing Economy and Millennialsmentioning

confidence: 99%

Development of a Business Model by Introducing Sustainable and Tailor-Made Value Proposition for SME Clients

et al. 2019

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“…The definition of sharing economy is "networks of individuals providing goods and services to each other at a lower cost than getting them through corporations" (Berg & Fitter, 2016). This definition is a paradigm of the new economy encouraged by technology (Grifoni et al, 2018). Sharing economy is a business model based on the internet which involves the exchange of resources and skills among people based on P2P (Elmeguid et al, 2018).…”

Section: Theoretical Review 21 Sharing Economymentioning

confidence: 99%

The determinants of customer loyalty in the Indonesian ride-sharing services: offline vs online

Kuswanto

Sundari

Harmadi

et al. 2019

INMR

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Purpose This study aims to analyze the effect of service quality on trust, satisfaction and loyalty by adopting two models, namely, conventional service quality model from Parasuraman and information systems (IS) success model from Delone and McLean. Design/methodology/approach Respondents of this study were users of shared-motorcycle services who filled out a complete questionnaire totaling 507. This research used a second-order structural equation model. All question items had quite high reliability and validity based on the result of confirmatory factor analysis with a value of average variance extracted and composite reliability which was higher than 0.70. The goodness of fit was quite good with the values x2/df = 2.493, incremental fit index = 0.921, Tucker-Lewis index = 0.917, comparative fit index = 0.921 and root-mean-square error of approximation = 0.054. Findings Online and offline ride-sharing services reveal a strong and positive influence on trust and satisfaction. Trust reveals a strong and positive influence on satisfaction and loyalty. Finally, satisfaction reveals a strong and positive influence on loyalty. The research in general shows that the quality of offline service is more influential than the quality of online service in the case of ride-sharing service provided by two companies in Indonesia. Research limitations/implications The sampling frame of the research was diverse, including students of various collages and junior high schools, various private company workers and government employees. So, the results cannot be generalized to all populations especially to all Indonesian customers. It is recommended to increase the number of samples by focusing on the community groups of customers of public motorbikes, so that these groups can be compared. Next, the research finds that both service quality based on IS and service quality models reveal a strong and positive influence on loyalty both directly and indirectly. Originality/value The research uses respondents who use motorcycle services both online and offline. The findings of the research are important for online and offline ride-sharing motorbike service providers. They have to maintain their excellent services to the customers.

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“…In this digital context, participation in the sharing economy is driven by social and sustainability benefits, such as engaging in collaborative behavior and developing local organizations (Prothero et al, 2011;Sacks, 2011;Ketron and Naletelich, 2019). The sharing economy also offers financial benefits by sharing the utilization of goods and services (such as in the tourism sector) and facilitating access to and conservation of various resources (Grifoni et al, 2018;Forno and Garibaldi, 2015).…”

Section: Introductionmentioning

confidence: 99%

The sharing economy in a digital society: youth consumer behavior in Italy

Gazzola

Grechi

Papagiannis

et al. 2020

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Purpose This paper aims to explore the sharing economy in Italy, focusing on key socioeconomic characteristics. Design/methodology/approach Adopting an exploratory approach, it analyzes the answers of a questionnaire, created using Google Forms and administered via social networks and e-mails. To analyze the answers statistical tests and descriptive statistics were used. The survey reveals potential behavioral factors, which influence the participation propensity to share economic practices. Findings Results exhibit that the age of the consumer is an impactful participating factor of sharing economy, and therefore, it seems to be a discriminant. On the contrary, gender and annual income are insignificant determinants. Research limitations/implications The sample is unbalanced, the majority of the answers were provided by young people. Social implications The paper can give a picture of the role and the importance of the sharing economy in Italy. Motivated by its global economic growth that could reach in 2025 the value of €570bn, it contextualizes what drives people to collaborate and share tangible and intangible assets. Originality/value It aims to discover how this digital trend shapes the social fabric of the global economy, providing a broader reflection in terms of future sustainability developments. Ongoing dynamic changes on digital consumer preferences toward sharing products and services provide valuable evidence on their future commercial behavior.

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Sharing Economy: Business Models and Regulatory Landscape in the Mediterranean Areas

Cited by 7 publications

References 25 publications

Development of a Business Model by Introducing Sustainable and Tailor-Made Value Proposition for SME Clients

Development of a Business Model by Introducing Sustainable and Tailor-Made Value Proposition for SME Clients

The determinants of customer loyalty in the Indonesian ride-sharing services: offline vs online

The sharing economy in a digital society: youth consumer behavior in Italy

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