Service-dominant logic and supply chain management: a systematic literature review

Vural, Ceren Altuntaş

doi:10.1108/jbim-06-2015-0121

Cited by 51 publications

(32 citation statements)

References 144 publications

(113 reference statements)

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“… Chowdhury et al (2016) exhibited the highest value for total links strength 288 followed by Mingione and Leoni (2020) with 234 and Kohtamäki and Rajala (2016) with 216. Breidbach and Maglio (2016) showed the highest TGCS value of 127, Altuntas Vural (2017) showed 120 and Chowdhury et al (2016) displayed 102, being the third. The ranking is given based on the links value and then in alphabetical order.…”

Section: Discussion and Findingsmentioning

confidence: 95%

“…Cluster one possessed 18 articles as listed below, including the title, author’s name, links, total link strength, and TGCS score. Research articles authored by Marcos-Cuevas et al (2016) , Altuntas Vural (2017) showed 52 links each and were ranked first and second, respectively, while Chowdhury et al (2016) with 51 links was listed 3rd. Breidbach and Maglio (2016) , Kohtamäki and Rajala (2016) , Mingione and Leoni (2020) , Leone et al (2021) displayed 50 links each and were ranked, respectively.…”

Section: Discussion and Findingsmentioning

confidence: 99%

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Value co-creation in business-to-business context: A bibliometric analysis using HistCite and VOS viewer

2023

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purposeValue co-creation (VCC) recently displayed a significant increase in the frequency of publications in business studies and social sciences. Our study objects to explore the current state of VCC research in the business-to-business (B2B) context, principally in the marketing field.Research design, approach, and methodologyThis research article extracted research papers on VCC in the B2B context published in the last two decades through the Web of Science (WoS). Initially, we applied HistCite to determine the research dynamics of VCC articles and then VOS viewer to conduct bibliographic coupling and cartographic analysis. Furthermore, we found the most co-occurred keywords in the abstracts, titles, and keywords.FindingsOur research explored that the United Kingdom was the most important country with 27 publications and 594 citations. Aarikka-Stenroos L was the most influential author, among his research is a systematic review which revealed that scholars of B2B journals adopted the term business “ecosystem” and studied the implications of ecosystem perspective in business and innovation networks and received the most citations. Industrial Marketing Management (IMM) was the most influential journal because it published 8 of the 10 most cited articles. One hundred and six out of 121 publications were in Business research and seventy-six were in management area, which made it the most hot and critical research area. Lappeenranta University was the most essential organization in VCC research based on the most records published and second-highest citations.Research limitations/implications and future researchFour research streams have emerged which indicate the prominent role of VCC in the B2B context (1) VCC and relationships, (2) VCC and organizational capabilities, (3) VCC and actors’ engagement at various platforms, and (4) VCC and processes. Our research paper provided a base for conceptualizing publications related to business, management, operations research management science, and social sciences interdisciplinary on VCC in the B2B context. Content analysis has revealed that research work on VCC in the B2B context is at an early stage in the marketing arena. Along with bringing some sort of consensus regarding researchers’ opinion toward the nature and modality of VCC literature and process in the B2B context, we urge future research to focus on how relationships and their precursors can be efficiently utilized to co-create and enhance value within B2B interactions. We also request future research to focus on making the VCC process sustainable and viable both on a time and economical basis.Practical implicationsOrganizations can involve customers and producers to work jointly to co-create value for their goods and services with negligible cost to achieve higher market shares and a competitive edge over rivals.Originality/valueThis might be the first bibliometric study conducted on VCC in the B2B context (there are some Bibliometric VCC publications, but they are not B2B-specific, our research is the first Bibliometric study conducted on VCC in the B2B context) in the marketing field and can expose novel avenues for future research.

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Section: Discussion and Findingsmentioning

confidence: 95%

Section: Discussion and Findingsmentioning

confidence: 99%

Value co-creation in business-to-business context: A bibliometric analysis using HistCite and VOS viewer

2023

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“…It would be of theoretical interest to conduct research after the pandemic to investigate whether and how it has affected the outsourcing of human resource management in SMEs. Future research should also consider the specificity of services, such as the service-dominant logic, and consider outsourcing to be a part of value co-creation and resource sharing [29]. In addition, future research could investigate the different needs of micro, small-, and medium-sized organisations.…”

Section: Discussionmentioning

confidence: 99%

Outsourcing of Human Resources: The Case of Small- and Medium-Sized Enterprises

Eðvarðsson

Óskarsson

2021

Merits

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The outsourcing of human resources has increased in recent years. As in other fields of management research, limited knowledge is available on outsourcing in small- and medium-sized enterprises (SMEs). The aim of this paper is to present a study on the outsourcing of human resources in Icelandic service SMEs in the period 2009–2018. Surveys were used to gather information on outsourcing, with the participation of 802 firms. The results show that three out of four firms have outsourced some activities, while only 21% have formulated a formal strategy for outsourcing. The main motives for outsourcing are accessing expertise and simplifying operations. Cost reduction comes in third place. SMEs tend to outsource human resources on a very limited scale, while 50% of firms outsource information technology and 39% outsource security services. Larger firms outsource human resources on a larger scale than smaller firms. Managers in companies that outsource human resources are more satisfied with many aspects of outsourcing compared to those managers who do not outsource those resources. Firms that outsource human resources also realise more actual cost reduction. Outsourcing in SMEs has little impact on employment, as 3% of firms lay off staff and 6% transfer staff to vendors. Larger firms and firms that outsource human resources are more likely to change their staff’s employment status after outsourcing.

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“…That means that the innovation of service business is carried out by enterprises according to customer requirements [16]. Therefore, academic circles put forward the concept of service derivative, which refers to the new service phenomenon that the manufacturing enterprises give birth to or bind to physical products by relying on the manufacturing process of physical products in a specific way [17,18].…”

Section: Theory Backgroundmentioning

confidence: 99%

Research on New Energy Automobile Manufacturing Service Derivatization Based on TRIZ

et al. 2020

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The development of the new energy automobile industry is crucial to the industrial structure upgrading of the manufacturing industry in developing countries. The more efficient service derivation of new energy vehicles needs to be considered from the perspective of manufacturing innovation. This article discusses the feasibility of applying the theory of Teoriya Resheniya Izobretatelskikh Zadatch (TRIZ) to the service derivative of new energy vehicles and forms a preliminary idea according to the characteristics of the service derivative of the manufacturing industry. By using the analysis tool and solution of TRIZ, this paper investigates the practical problem in developing the new energy vehicle market to verify a solution. The research shows that TRIZ can effectively generate new energy automobile manufacturing service derivative schemes and explore the service derivative path.

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Service-dominant logic and supply chain management: a systematic literature review

Cited by 51 publications

References 144 publications

Value co-creation in business-to-business context: A bibliometric analysis using HistCite and VOS viewer

Value co-creation in business-to-business context: A bibliometric analysis using HistCite and VOS viewer

Outsourcing of Human Resources: The Case of Small- and Medium-Sized Enterprises

Research on New Energy Automobile Manufacturing Service Derivatization Based on TRIZ

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