Servant leadership and ethics: a dyadic examination of supervisor behaviors and salesperson perceptions

Jaramillo, Fernando; Bande, Belén; Varela, J. A.

doi:10.1080/08853134.2015.1010539

Cited by 98 publications

(58 citation statements)

References 92 publications

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“…In the study of Schwepker and Schultz [88], servant leadership increased sales performance directly. Another study indicated that ethical climate mediated the relationship between servant leadership and sales performance [13]. Servant leadership was also positively related to a serving culture which in return enhanced organisational performance [23].…”

Section: Organisational Outcomesmentioning

confidence: 99%

“…It was defined as being open to take calculated risks, standing up for what is morally right, despite negative adversary [31,46], and having high ethical conduct [13].…”

Section: The Characteristics Of Servant Leadershipmentioning

confidence: 99%

“…Servant leadership includes practices known to sustain high performing organisations such as (a) establishing a higher purpose vision and strategy; (b) developing standardised and simplified procedures; (c) cultivating customer orientation; (d) ensuring continuous growth and development; (e) sharing power and information; and (f) having a quality workforce [3][4][5]. In addition, servant leadership showed to produce favourable individual and organisational outcomes such as enhanced corporate citizenship behaviour [6,7], work engagement [8][9][10], organisational commitment [7,11,12], sales performance [13] and reduced turnover intention [14,15].…”

Section: Introductionmentioning

confidence: 99%

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The Functions of a Servant Leader

Coetzer

Bussin

Geldenhuys

2017

Administrative Sciences

110

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Servant leadership has been researched internationally and various types of favourable individual, team, and organisational outcomes have been linked to the construct. Different servant leadership measures have been validated to date and a clear distinction has been made between the theory of servant leadership and other leadership theories. However, it seems that research on the implementation of servant leadership within an organisation is still in need. The main functions of a servant leader are not yet conceptualised in the literature to help researchers or practitioners to implement servant leadership successfully within organisations. After conducting a systematic literature review, the main functions of a servant leader were identified. These functions were clustered into strategic servant leadership and operational servant leadership and supported by servant leadership characteristics and competencies as defined by current literature. The results of this study might help practitioners to develop servant leaders more effectively and assist organisations to cultivate a servant leadership culture within companies. Limitations and future research needs are discussed.

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Section: Organisational Outcomesmentioning

confidence: 99%

“…It was defined as being open to take calculated risks, standing up for what is morally right, despite negative adversary [31,46], and having high ethical conduct [13].…”

Section: The Characteristics Of Servant Leadershipmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

See 1 more Smart Citation

The Functions of a Servant Leader

Coetzer

Bussin

Geldenhuys

2017

Administrative Sciences

110

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“…Burton and Welty Peachey (2014) and Welty Peachey et al (2015) called for researchers to investigate the impact of servant leadership within intercollegiate athletics. According to Bande and Varela (2015), the research on the relationship between servant leadership and ethical work climate is sparse. This study helped fill this gap by measuring servant leadership and ethical work climate in NCAA Division III departments.…”

Section: Resultsmentioning

confidence: 99%

“…The research examining the relationship between servant leadership and EWC is sparse (Jaramillo, Bande, & Varela, 2015). Jaramillo, Grisaffe, Chonko, and Roberts (2009) found salespeople who worked for servant-leaders were more likely to believe their firm operated at higher levels ethically and willing to go well beyond normatively expected standards of ethical conduct.…”

Section: Ethical Work Climatementioning

confidence: 99%

Servant Leadership and Its Impact on Ethical Climate

Dodd¹,

Achen²,

Lumpkin³

2018

JVBL

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Explicating the Synergies of Self‐Determination Theory, Ethical Leadership, Servant Leadership, and Emotional Intelligence

Lumpkin¹,

Achen²

2018

J of Leadership Studies

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Using self‐determination theory as a foundation, the current study examined ethical leadership, servant leadership, and emotional intelligence to ascertain any shared characteristics contributing to effective leadership. Self‐determination theory espouses the centrality of autonomy, competence, and relatedness to human motivation. Servant leadership emphasizes serving and caring for others. Ethical leaders consistently make morally reasoned decisions. Emotionally intelligent leaders are self‐aware and self‐regulating, nurture motivation, and stress empathy and social skill. An analysis of the literature revealed 10 shared characteristics connecting the three components of self‐determination theory, including awareness, empathy, fairness, integrity, moral values, motivation, trust, relationship management, respect, and self‐management. Synergies among ethical leadership, servant leadership, and emotional intelligence to leadership in a variety of settings emerged. Effective leaders use awareness, empathy, fairness, integrity, moral values, motivation, trust, relationship management, respect, and self‐management contributing to needs satisfaction in followers’ autonomy, competence, and relatedness. In conclusion, leadership effectiveness can increase when leaders demonstrate integrity, trust, and respect, serve others with empathy and fairness, and are personally and socially competent.

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Servant leadership and ethics: a dyadic examination of supervisor behaviors and salesperson perceptions

Cited by 98 publications

References 92 publications

The Functions of a Servant Leader

The Functions of a Servant Leader

Servant Leadership and Its Impact on Ethical Climate

Explicating the Synergies of Self‐Determination Theory, Ethical Leadership, Servant Leadership, and Emotional Intelligence

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