Servant Leadership and Its Impact on Ethical Climate

This study explores the impact of servant leadership (SL) on job performance among service employees in Jordanian airline companies. A convenient sample of (201) employees answered the self-administrated questionnaire. Structural Equation Model/AMOS was applied for statistical analysis. Results revealed a positive aggregate impact of SL on job performance (R-square = 0.44). Respondents showed moderate agreement that their leaders are exhibiting and practicing the SL style. Respondents assessed their performance level as moderate. The impact of sub-dimensions of SL revealed variation in impact on job performance. Conceptualization and creating value for the community sub-dimensions of SL did not show any impact on job performance. Servant leadership is a crucial element in enhancing the performance of employees, which in turn would improve the quality of services provided to customers.

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“…The fifth dimension is behaving ethically (Dodd et al, 2018). Leaders who behave ethically are those who exhibit candor, integrity, and fairness.…”

Section: Servant Leadership Behaviorsmentioning

confidence: 99%

“…Leaders who behave ethically are those who exhibit candor, integrity, and fairness. Such leaders are also described as authentic leaders who are credible, aluistic, empathetic, and modest, with courage and drive (Bandura and Walters, 1977;Dodd et al, 2018;Shin et al, 2015).…”

Section: Servant Leadership Behaviorsmentioning

confidence: 99%

Servant Leadership and Job Performance: Evidence From Airline Companies in Jordan

Melhem

Ababneh

Alsukkar

2023

IJBS

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“…Their selfless attribute contributes to them being concerned about the society. Their social responsibility should also involve caring for their environment (Dod, Achen & Lumpkin ,2018).…”

Section: Stewardshipmentioning

confidence: 99%

The Concept of Servant Leadership in Business Management

Muzira¹,

Muzira

2020

EAJESS

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This concept paper is a response to the calls for more research on servant leadership. It was propelled by the fact that many studies on leadership have focused on transformational leadership and team leadership in a midst of increasing interest on servant leadership. Although the servant leadership concept has been criticized for lack of empirical evidence, it is a viable option for this age which has been characterized by unethical dealings in the business world. In this situation, a leadership concept that appeals to human morals might therefore be the solution. The paper is based on literature search that seeks to explain the concept of servant leadership in business management by identifying its attributes, its antecedences and its outcomes. It also sought to make a distinction between leadership and management, authority and power in the context of servant leadership. A conceptual framework on servant leadership is then proposed. Practical examples on servant leadership as well as its criticisms are discussed. The conceptual framework will guide the organizations that seek to try out the servant leadership concept in their operations. It will also help individuals with the desire to become servant leaders on what is expected of them. Adoption of the servant leadership concept in organizations will also reduce the occurrences of business failures and financial scandals.

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“…There are various studies in the literature examined the ethical climate from different perspectives. Dodd et al (2018) state that directors who act as servant leaders are more likely to create an ethical work environment in their departments and to be role models that care about the well-being of their followers. It is also highlighted that they prioritize ethical behaviours and positively affect the behaviours of other staff (17).…”

Section: Introductionmentioning

confidence: 99%

“…Dodd et al (2018) state that directors who act as servant leaders are more likely to create an ethical work environment in their departments and to be role models that care about the well-being of their followers. It is also highlighted that they prioritize ethical behaviours and positively affect the behaviours of other staff (17). Günel Finally, ordinary least squares regression was employed to understand the impact of human values on the ethical climate perception.…”

Section: Introductionmentioning

confidence: 99%

The Impact of Human Values on Ethical Climate: A Private Hospital Practice

Arslanoğlu

Ankara

2021

Clinical and Experimental Health Sciences

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Objective: The aim of this study was to identify the impact of human values on ethical climate. The study also explores the factors affecting either human values or ethical climate. Methods:The study exploited the data of the staff in a private hospital operating in Istanbul. Accordingly, the data of 178 individuals was obtained in four weeks period starting from March 2019. Human values were measured by Human Values Scale which was validated by Dilmaç (2007). Ethical climate was measured by Ethical Climate Scale which was introduced by Schwepker ( 2001) and validated by Eren and Hayatoğlu (2011). The study employed one-way variance analyses and Kruskal Wallis tests to understand the variations in human values and ethical climate perception upon socioeconomic factors. Additionally, ordinary least square regression was performed to identify the effect of human values on ethical climate perception.Results: It was found that better human values were associated with increasing perceptions of ethical climate. Further, the number of children, age and the length of service had considerable impacts on both human values and the perception of ethical climate. Finally, marital status and educational status did not have any significant impacts on human values and ethical climate. Conclusion:It was identified that the people with better human values were more careful about ethical rules. The findings are important to understand the motivations of ethical climate in a competitive atmosphere. It is believed that further studies investigating ethical climates in public and private organisations comparatively will contribute to the literature.

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Servant Leadership and Its Impact on Ethical Climate

Cited by 10 publications

References 38 publications

Servant Leadership and Job Performance: Evidence From Airline Companies in Jordan

Servant Leadership and Job Performance: Evidence From Airline Companies in Jordan

The Concept of Servant Leadership in Business Management

The Impact of Human Values on Ethical Climate: A Private Hospital Practice

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