Self-Alienation After Traumatic Terror Experiences

Abstract

ÖzGünümüzde yaşanan terör saldırıları sonrasında bireylerin, yaşadıkları olayın ruhsal etkilerini minimum düzeyde hissetmeleri ve kimlik karmaşasına düşmeden, kendilerine yabancılaşmadan, toplum birliği ve toplum bilinci dahilinde yaşamlarına devam etmeleri önemli bir ihtiyaçtır. Bu ihtiyacın giderilmesi, kendine yabancılaşma sorunun terör saldırıları ile birlikte ele alınması, incelenmesi ve durumun tam olarak anlaşılması ile ilgilidir. Bu doğrultuda derlemede, ilk olarak terör ve ideolojik yapısının ele alınması, sonrasında terör saldırıları ile ilişkili olduğu düşünülen kendine yabancılaşma kavramı ve neden olduğu sorunların incelenmesi amaçlanmıştır.

Fear of Covid-19 and Hotel Frontline Employees’ Sense of Work Alienation: Intervening and Interactional Analysis

“…As such, our knowledge as to how and when fear of Covid-19 leads to FLEs' sense of work alienation can help managers understand the complexities involved in the fear of Covid-19-FLE work alienation and develop a more comprehensive strategy to counter fear of Covid-19 and its psychological repercussions. Our focus on work alienation is also in line with Turan and Özkan (2019) for further research on the antecedents of individuals' sense of work alienation during traumatic situations.…”

“…Past research suggests that the unprecedented visibility of death cues, such as wearing a mask, use of sanitizers, and daily updates on death tolls related to Covid-19, have created an unusual scenario that may trigger death-related anxiety among individuals (Menzies & Menzies, 2020). Studies also point out that traumatic events (e.g., Covid-19) can trigger panic and individuals’ feelings of suspicion and anger towards themselves and others (Monfort & Afzali 2017; Turan & Özkan, 2019). Since hotel FLEs are in consistent contact with guests, they are more likely to feel fear of being infected (Vo-Thanh et al, 2022), and thus may develop suspicion toward guests and demonstrate anger through their behaviors.…”

“…Additionally, Turan and Özkan (2019) suggest that traumatic situations (e.g., fear of Covid-19) positively influence employees’ sense of work alienation (Turan & Özkan, 2019). Likewise, Kozhina and Vinokurov (2020) show that work alienation increased during Covid-19.…”

“…It leads to emptiness, meaninglessness, and negative behaviors (Nair & Vohra, 2009; Rokach, 2004), triggers emotional exhaustion and burnout, and impedes learning (Conway et al, 2020; Shantz et al, 2014). Work alienation has deep effects on individuals’ self-concept, identity, ways of thinking, daily activities, and their perception of humans and the universe (Turan & Özkan, 2019; Usman et al, 2020). It can also have destructive effects on individuals themselves, as well as their relationships with others (Ali, Usman, Soetan et al, 2022; Turan & Özkan, 2019; Usman et al, 2021b).…”

“…Work alienation has deep effects on individuals’ self-concept, identity, ways of thinking, daily activities, and their perception of humans and the universe (Turan & Özkan, 2019; Usman et al, 2020). It can also have destructive effects on individuals themselves, as well as their relationships with others (Ali, Usman, Soetan et al, 2022; Turan & Özkan, 2019; Usman et al, 2021b). Thus, work FLEs’ sense of work alienation can impede their proactive engagement with customers and hamper hotel managers’ endeavors targeted at customer satisfaction and loyalty.…”