Selection of Appropriate Payment Methods for E-Government – Model and Application

Wittmann, Georg; Breitschaft, Markus; Krabichler, Thomas; Stahl, Ernst

doi:10.1007/978-3-540-74444-3_17

Cited by 1 publication

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“…As in e‐business, the success of online services in e‐government depends on the mechanism and payment process that is in place for services rendered by the government (Wittmann et al , 2007). In online payment systems, the widespread availability of a payment gateway service 24 hours a day, seven days a week is one of the major benefits to users (Deakins and Dillon, 2002).…”

Section: Critical Themes Influencing E‐government Implementation and Diffusionmentioning

confidence: 99%

“…Moreover, the payment method in online transactions has to be dynamic and secure and accessible from anywhere in the world. For example, in Germany, the use of “Geldkarte” payment is only possible inside Germany and it is not possible internationally as the payment process involves inserting a card into a card reader which is located only in Germany (Wittmann et al , 2007).…”

Section: Critical Themes Influencing E‐government Implementation and Diffusionmentioning

confidence: 99%

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Exploring the complexities of e‐government implementation and diffusion in a developing country

Weerakkody

El‐Haddadeh

Al‐Shafi

2011

Journal of Enterprise Information Management

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PurposeThe purpose of this paper is to explore empirically the complexities of e‐government implementation and diffusion from a developing country perspective.Design/methodology/approachAn empirical case study using an interview‐based research agenda is adopted. After reviewing the extant literature on e‐government, the paper first proposes a conceptual model, which is consequently used to explore empirically, within the State of Qatar, the key challenges influencing e‐government implementation and diffusion from organisational, technological, social and political perspectives.FindingsThe conceptual model proposed in this study offers a comprehensive overview of the implementation and diffusion challenges of e‐government through identifying various factors associated with organisational, technological, social and political perspectives from the literature. Through adopting an empirical research strategy focusing on developing countries that are not in an advanced state of e‐government development, this study offers a holistic view in understanding e‐government implementation and diffusion complexities for the benefit of similar countries.Research limitations/implicationsThis research only focuses on exploring empirically the implementation and diffusion challenges facing e‐government in one developing country and does not investigate how these challenges may influence citizens' adoption of these services in that country or in a wider context.Practical implicationsThe conceptual model in this study offers practitioners, policy makers and researchers a comprehensive overview of the implementation and diffusion challenges of e‐government projects, particularly in developing countries. The key findings of this study show that, irrespective of strong financial support and resources, governments must be prepared to tackle a number of challenges related to the complexity of e‐government implementation and diffusion. In addition, the study indicates that better alignment of national ICT strategies with various local level e‐government projects, clear legislation, implementation guidelines and standards are imperative for e‐government success.Originality/valueThe core contribution of this research adds to the growing body of knowledge concerning the implementation and diffusion of e‐government in developing countries. In particular, the conceptual model formulated through the synthesis of extant literature offers researchers and practitioners a lens to better appreciate the key challenges that require consideration when implementing and diffusing e‐government.

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Section: Critical Themes Influencing E‐government Implementation and Diffusionmentioning

confidence: 99%

Section: Critical Themes Influencing E‐government Implementation and Diffusionmentioning

confidence: 99%

Exploring the complexities of e‐government implementation and diffusion in a developing country

Weerakkody

El‐Haddadeh

Al‐Shafi

2011

Journal of Enterprise Information Management

View full text Add to dashboard Cite

show abstract

Selection of Appropriate Payment Methods for E-Government – Model and Application

Cited by 1 publication

References 1 publication

Exploring the complexities of e‐government implementation and diffusion in a developing country

Exploring the complexities of e‐government implementation and diffusion in a developing country

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