2019
DOI: 10.1016/j.tele.2019.05.007
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Segmenting the public’s risk beliefs about drone delivery: A belief system approach

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Cited by 27 publications
(12 citation statements)
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“…However, the public acceptance concerns have been evidenced in relation to ethics and privacy (Luppicini and So, 2016) as well as safety, security and public concerns regarding regulation (Zwickle et al, 2019) and use of drones in urban areas (Watkins et al, 2020). Issues such as "fear of theft" and "fear of delivery to an incorrect address" (UPS, 2016) and technological malfunctions are also an area of concern (Zhu, 2019). It is against that background that previous studies have often narrowly focussed on risks (Choe et al, 2021) and how to overcome initial privacy concerns (Khan et al, 2018;Nelson et al, 2019).…”
Section: Literature Review and Development Of Research Questionsmentioning
confidence: 99%
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“…However, the public acceptance concerns have been evidenced in relation to ethics and privacy (Luppicini and So, 2016) as well as safety, security and public concerns regarding regulation (Zwickle et al, 2019) and use of drones in urban areas (Watkins et al, 2020). Issues such as "fear of theft" and "fear of delivery to an incorrect address" (UPS, 2016) and technological malfunctions are also an area of concern (Zhu, 2019). It is against that background that previous studies have often narrowly focussed on risks (Choe et al, 2021) and how to overcome initial privacy concerns (Khan et al, 2018;Nelson et al, 2019).…”
Section: Literature Review and Development Of Research Questionsmentioning
confidence: 99%
“…, 2020). Issues such as “fear of theft” and “fear of delivery to an incorrect address” (UPS, 2016) and technological malfunctions are also an area of concern (Zhu, 2019). It is against that background that previous studies have often narrowly focussed on risks (Choe et al.…”
Section: Literature Review and Development Of Research Questionsmentioning
confidence: 99%
“…In [43], the authors assessed the perceived risks of the American population mainly associated with accidents or terrorist actions. The fear that drones may intentionally hit people or private homes also emerged from the study of [44], which considers the American population. In contrast, according to the study proposed by [45], the German population seems to be very inclined to use drones for final delivery.…”
Section: Literature Reviewmentioning
confidence: 99%
“…An experiment carried out by them allowed them to estimate the cost of a single delivery of a 2.5 kg parcel over a distance of up to 20 km by UAV at USD 1 [65]. At the same time, the price of a similar service provided by car by UPS was almost USD 13 and by FEDEX, USD 8 [66]. However, already a change in the parameters of the study produced dramatically different results.…”
Section: The Basis Ideamentioning
confidence: 99%