Satysfakcja pacjentów z pielęgniarskiej opieki przedoperaycjnej

Delura, Magdalena; Posłuszna-Owczarz, Maria; Rezmerska, Leokadia

doi:10.21784/iwp.2016.019

Cited by 5 publications

(5 citation statements)

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“…Other studies conducted during the pandemic showed average satisfaction with nursing care [10,11]. Delura et al showed that respondents presented a high level of satisfaction with nursing staff care provided in the inpatient unit and their evaluation was influenced by sociodemographic factors [18]. Our own research showed a difference between the evaluation of the nursing care experience.…”

Section: Discussionmentioning

confidence: 51%

“…Delura i wsp. wykazali, iż respondenci prezentowali wysoki poziom satysfakcji z opieki personelu pielęgniarskiego, świadczonej w oddziale szpitalnym a na jej ocenę wpływały czynniki socjodemografi czne [18]. Badania własne wykazały różnicę pomiędzy oceną doświadczeń związanych z opieką pielęgniarską przez kobiety i mężczyzn, którzy lepiej oceniali własne doświadczenia związane z opieką pielęgniarską w oddziale rehabilitacji kardiologicznej.…”

Section: Wnioskiunclassified

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Assessment of patient satisfaction with nursing care with the Newcastle scale

Tomaszewska,

Majchrowicz,

Serwin

2023

Pielegniarstwo XXI Wieku / Nursing in the 21st Century

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Introduction. Improving the quality of provided services and increasing patient satisfaction in medical facilities is an undoubted challenge for health care institutions in Poland. A high level of nursing care increases the efficiency of the treatment process, reduces the costs of health care units and affects the patient’s sense of satisfaction and contentment. Aim. The aim of this paper was to assess the level of satisfaction with nursing care using the Newcastle scale. Material and methods. The study included 117 patients hospitalized in the cardiac rehabilitation unit. The research tool used in the study was the standardized Newcastle questionnaire to assess patients’ overall satisfaction and experiences with nursing care at the unit level. Results. The respondents’ experience of nursing care was rated at a medium level, while their level of satisfaction with nursing care was rated at a high level. The above rating was influenced by the age and educational level of the patients. Conclusions. Patients of cardiac rehabilitation units rate the experience of nursing care well, while their level of satisfaction with this care is high.

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Section: Discussionmentioning

confidence: 51%

Section: Wnioskiunclassified

Assessment of patient satisfaction with nursing care with the Newcastle scale

Tomaszewska,

Majchrowicz,

Serwin

2023

Pielegniarstwo XXI Wieku / Nursing in the 21st Century

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“…The patient's satisfaction results from the fulfilment of his/her expectations [7], and as a subjective evaluation of the quality of medical services refers to various aspects of hospitalization that constitute its overall image [8], including sanitary conditions in the ward, frequency and quality of meals, number of staff, access to utilities, and respect for patients' rights [3].…”

Section: Discussionmentioning

confidence: 99%

Assessment of patients’ satisfaction level with nursing care in the department of neurology

Wojtas¹,

Kamińska²,

Kucharczyk³

2021

ppiel

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“…Pascoe views the concept as a comparative process that involves the patient's cognitive sphere and their emotional response to important aspects of their experience that relate to the structure, process and effect of care [18]. A review of the cited definitions allows us to conclude that patient satisfaction is the resultant of patients' expectations regarding the quality of care they receive and their personal experience [19,20].…”

Section: Introductionmentioning

confidence: 99%

Impact of Organisational and Legal Changes in the Healthcare System in Poland on Satisfaction of Patients of the Regional Multi-Specialist Center for Oncology and Traumatology of the Nicolaus Copernicus Memorial Hospital in Lodz on the Basis of Selected Elements of Healthcare

Białas

Rzeźnicki

Kaniecka

et al. 2022

Journal of Health Study and Medicine

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Introduction In 2017, an amendment to the Act on Healthcare Services Financed from Public Funds of 23 March 2017 introduced a system of basic hospital provision of healthcare services, the so-called ‘hospital network’. Aims The main aim of the study was to find out the impact of organisational and legal changes to the healthcare system in Poland in the form of an amendment to the Act on Healthcare Services Financed from Public Funds of 23 March 2017 on patient satisfaction with selected elements of healthcare. Material and methods The study was conducted in two stages: before and after the introduction of the amendment. The study covered 847 patients in stage I and 723 patients in stage II in several randomly selected wards of the Regional Multi-Specialist Center for Oncology and Traumatology of the Nicolaus Copernicus Memorial Hospital in Lodz. Descriptive and inferential statistics were used in the data analysis. Results The majority of the surveyed patients had no opinion on the impact of the amended Act on the quality of provided services. Similar results were obtained when analysing the patients’ assessment of reduction of queues to a specialist doctor. A large group of respondents claimed that the amendment to the Act would not reduce queues for hospital treatment. While assessing the current healthcare system, both before and after the amendment to the Act, patients most often gave a rating of 4 (45.2% and 47.2%), while about one third of patients gave a rating of 3 (30.8% and 33.7%). Patients gave the highest rating for the performance of doctors as well as of nursing and auxiliary staff. Conclusions Introduction of the amendment to the Act on Healthcare Services Financed from Public Funds has not affected the overall level of patient satisfaction with healthcare.

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Satysfakcja pacjentów z pielęgniarskiej opieki przedoperaycjnej

Cited by 5 publications

References 0 publications

Assessment of patient satisfaction with nursing care with the Newcastle scale

Assessment of patient satisfaction with nursing care with the Newcastle scale

Assessment of patients’ satisfaction level with nursing care in the department of neurology

Impact of Organisational and Legal Changes in the Healthcare System in Poland on Satisfaction of Patients of the Regional Multi-Specialist Center for Oncology and Traumatology of the Nicolaus Copernicus Memorial Hospital in Lodz on the Basis of Selected Elements of Healthcare

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