Robotic process automation for industry: adoption status, benefits, challenges and research agenda

Pramod, Dhanya

doi:10.1108/bij-01-2021-0033

Cited by 33 publications

(14 citation statements)

References 86 publications

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“…The similar findings were presented by Bejaković and Mrnjavac (2020). The skills and competencies of the team, as well as the culture, ethics and behaviour of people in the organisation, determine the outcome of RPA implementation (Kedziora & Penttinen, 2021;Pramod, 2022). Anagnoste (2018) pointed out that among the non-technical competencies, leadership, communication, team working and problem-solving skills, new technology awareness play an important role in process design and its further automation.…”

Section: Digital Design and Process Automation Skills In Factory Of T...supporting

confidence: 60%

Future-Oriented Digital Skills for Process Design and Automation

Jurczuk

Florea

2022

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The digital transformation in both the social and business fields requires the development of new skills related to the use and implementation of contemporary IT technologies, which provide the basis for Industry 4.0. One of the main concepts of these changes is the automation and robotization of business processes. The design, implementation and use of solutions in this field require appropriate skills. Therefore, it is necessary to identify gaps in digital skills and reduce them with adequate training and development. The main objective of the paper is to identify both current gaps and future needs for digital design skills to support and understand the automation of business processes. A survey was carried out in manufacturing companies from six European countries. Its results have enabled us to create a future-oriented digital design competence framework that addresses the requirements of process design and automation in the Factory of the Future.

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Section: Digital Design and Process Automation Skills In Factory Of T...supporting

confidence: 60%

Future-Oriented Digital Skills for Process Design and Automation

Jurczuk

Florea

2022

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“…Existing literature reviews indicated a variety of perspectives on RPA in general and in specific circumstances. For example, Pramod (2021) conducted SLR in the RPA field with an emphasis on the business and management field. Although various studies provide an overview of RPA, the great majority have concentrated on its application and implementation.…”

Section: Theoretical Backgroundmentioning

confidence: 99%

Robotic process automation: bibliometric reflection and future opportunities

Fernandez

Dastane

Zaki

et al. 2023

EJIM

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PurposeRobotic Process Automation (RPA) is a digital transformation tool that demonstrated tremendous growth in research output as well as its application in the past decade. This study attempts to identify essential research gaps and proposes future research agendas in the field by analyzing publishing trends, major stakeholders (authors, countries, affiliations, journals), key clusters and evolving themes by mapping the most recent research (2016–2022) in the field.Design/methodology/approachPreferred Reporting Items for Systematic Review and Meta-Analysis (PRISMA) was used to retrieve a total of 244 publications from the Web of Science (WOS) database for this analysis. The study then uses the open-source R program bibliometrix to conduct bibliometric analysis. A variety of tools and methods including collaboration network, word dynamics, co-occurrence network, thematic map and strategy map were utilized.FindingsThe analysis reveals the most influential stakeholders (country: the USA, author: Arai K, affiliation: Christ Deemed University), main clusters of intellectual structure (process mining, digital transformation, blockchain, information systems) and the evolution of themes (model innovation, artificial intelligence, big-data, design science and user acceptance) in the subject.Originality/valueThis study uses bibliometric analysis to provide a comprehensive overview of RPA literature which unravels the conceptual structure of the stream and proposes a research agenda for the future. Based on the growth of themes and the strategy map, this study may assist entrepreneurs and practitioners in determining field priorities for strategizing process innovation.

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“…In this study, we set out to derive a corresponding framework. Based on a structured review of the literature and an analysis of 19 expert interviews, we identify 32 Critical Success Factors which we subsume in several contextual clusters Pramod (2022) 3…”

Section: Robotic Process Automationmentioning

confidence: 99%

Robotic process automation and artificial intelligence capabilities driving digital strategy: a resource-based view

Moderno,

Braz,

Nascimento

2023

BPMJ

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PurposeResearch of currently limited literature sees Robotic Process Automation (RPA) as an important tool at the tactical level. However, the literature has not considered its potential contribution to creating competitive advantages. This paper aims to link RPA and Resource-based view (RBV) literature, proposing a conceptual framework boosting RPA research as part of an organizational AI strategy.Design/methodology/approach This study applied a Systematic Literature Review (SRL), combining bibliometrics and content analysis. This study also built a new framework based on the updated RBV model that was transformed based on the RPA literature review results.Findings By bridging the two bodies of literature on RBV and RPA, this study manages to show the strategic side of the technology. Therefore, this study brought to light the most updated fundamental concepts of complementarity and scale-free fungible resources from RBV theory and AI technologies, applied to the domains of RPA, information systems and information technology (IS/IT) through the development of a new theoretical lens. Also, this study was able to elaborate on a new conceptual framework for AI strategy formulation to help organizations on their journey to AI utilization.Originality/value The authors did not find any research that has shown the strategic side of RPA, nor any that has used a theoretical lens based on the RBV theory to show this side. To the best of the author’s knowledge, this study seems to be the first to make the case for RPA's strategic potential.

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Robotic process automation for industry: adoption status, benefits, challenges and research agenda

Cited by 33 publications

References 86 publications

Future-Oriented Digital Skills for Process Design and Automation

Future-Oriented Digital Skills for Process Design and Automation

Robotic process automation: bibliometric reflection and future opportunities

Robotic process automation and artificial intelligence capabilities driving digital strategy: a resource-based view

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