Risk Regulation and Consumer Welfare

Dardis, Rachel

doi:10.1111/j.1745-6606.1988.tb00229.x

Cited by 13 publications

(11 citation statements)

References 9 publications

Supporting

Mentioning

Contrasting

Unclassified

Order By: Relevance

“…In order for a voluntary standard to be effective, almost complete compliance by domestic and foreign manufacturers would be necessary, as many consumers will not voluntarily select FR furniture, even when provided with warning labels. One of the major reasons for this may be inadequate risk perception, stemming from lack of information, the tendency to discount low probability events so that reliance on past experience reinforces the low perception of risk (Dardis 1988). Many consumers feel that upholstered furniture fires will not happen to them.…”

Section: Discussionmentioning

confidence: 99%

See 1 more Smart Citation

Consumer Information and Education Effects on Knowledge and Choice of Fire Resistant Upholstery

Chandler¹,

Crown²,

Brown³

1991

Journal of Consumer Affairs

View full text Add to dashboard Cite

The effects of consumer education and information treatments on choice of alternative products are described. Knowledge of upholstery serviceability and flammability before and after these treatments is measured as well as simulated purchase behavior of 448 Canadian consumers. Subjects show an increase in knowledge between pre‐ and posttests. The choice of fire resistant upholstery differs among consumer information treatments but not among education treatments. The policy implications of these findings are discussed.

show abstract

Section: Discussionmentioning

confidence: 99%

“…Part of the responsibility for reducing risk will always rest with the consumer, and because of this safety education is important (Dardis 1988). Consumers must be made aware of risks and how they can be avoided in order to benefit themselves and society in general.…”

Section: Discussionmentioning

confidence: 99%

Consumer Information and Education Effects on Knowledge and Choice of Fire Resistant Upholstery

Chandler¹,

Crown²,

Brown³

1991

Journal of Consumer Affairs

View full text Add to dashboard Cite

show abstract

“…305 Vgl. dazu Risa (1992), S. 341, Crandall (1988), S. 72f, und Dardis (1988) Peltzman, (1975), eindrücklich an der Einführung von Sicherheitsgurten in Automobilen nachweisen können.…”

Section: Ausgestaltungsmöglichkeitenunclassified

Allokationsineffizienzen auf Sicherheitsmärkten:- Ursachen und Lösungsmöglichkeiten

Blind¹

1996

View full text Add to dashboard Cite

Das Informations-und Kommunikationszeitalter löst neue Risiken für die Datensicherheit von Kommunikationsverbindungen und damit entsprechenden staatlichen Handlungsbedarf aus. Ausgehend von der Erwartungsnutzentheorie wird zunächst das optimale Ausmaß an Sicherheitsmaßnahmen abgeleitet. Sodann werden Ursachen für Fehlallokationen identifiziert und wirtschaftspolitische Lösungsmöglichkeiten dargestellt. Eine Fallstudie thematisiert die potentielle Gefährdung der Informationssicherheit in offenen Kommunikationsnetzen. Es folgt eine Analyse der privatwirtschaftlichen Versicherbarkeit dieser Risiken. Nachfolgend werden Gründe aufgezeigt, warum sich in einem deregulierten Telekommunikationsmarkt keine effiziente Informationssicherheit einstellen kann. Das Schlußkapitel unterbreitet konkrete Vorschläge, wie den drohenden Gefahren in der Bundesrepublik Deutschland zu begegnen ist.

show abstract

“…; product liability regulation is a poor problem solution mechanism and cannot serve society adequately. According to Dardis (1988), Hjorth-Andersen (1987) and Joerges (1986) markets are imperfect because price is a bad indicator of product quality and therefore of product safety. A thought provoking overview of legal approaches to safety risks is offered by Asch (1988).…”

Section: Regulation Of Product Liability and Product Safety: Two Sidementioning

confidence: 99%

European legal developments in product safety and liability: The role of customer complaint management as a defensive marketing tool

Ruyter

Brack

1993

International Journal of Research in Marketing

View full text Add to dashboard Cite

In view of recent pose in this article is and Antoni Brack Enschede, the Netherlands European legal developments, our purto position customer complaint manage- Defensive marketingIn order to expand market share and increase sales most firms spend much effort in attempts to attract new customers. This "offensive" objective in marketing strategy diment as an essential instrument for a defensive marketing strategy, specifically to prevent legal problems in the fields of product liability and product safety.rects marketing "actions" (Bonoma, 1985) such as promotion and pricing. Recent economic and forthcoming political developments in Europe will make it difficult to meet such an objective. Many firms operate in mature or shrinking markets in which it is hard and costly to generate new customers as price and quality differences between products are becoming less clear. In addition, competition from both domestic and foreign rivals will intensify in the newly formed internal market in Europe. Therefore, it becomes important and profitable to retain current customers and to increase their purchase frequency. These developments are parallelled by a number of recent developments in the legal field. Particularly with regards to product safety and liability, European regulations have changed considerably. As a result of these developments, companies are more likely to be confronted with customer liability claims in the future. Ways of defense against potential liability claims will become a major issue. From a marketing-strategic point of view, the focus is shifting from offensive to defensive. While offensive marketing focuses on generating new customers, the defensive marketing strategy aims at building up a relationship with customers that leads to customer loyalty and repurchase behaviour and

show abstract

Risk Regulation and Consumer Welfare

Cited by 13 publications

References 9 publications

Consumer Information and Education Effects on Knowledge and Choice of Fire Resistant Upholstery

Consumer Information and Education Effects on Knowledge and Choice of Fire Resistant Upholstery

Allokationsineffizienzen auf Sicherheitsmärkten:- Ursachen und Lösungsmöglichkeiten

European legal developments in product safety and liability: The role of customer complaint management as a defensive marketing tool

Contact Info

Product

Resources

About