2018
DOI: 10.4468/2018.2.07fornari.grandi.fornari
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Retailing 4.0: The New Era of E-commerce in Fast Moving Consumer Goods

Abstract: The arrival of the online channel has initiated a new cycle in competitiveness among retailers characterized by shoppers' increasing nomadism around physical and digital touch points. The present work adopts a supply-side analytical approach to highlight drivers and perspectives of e-commerce development within the grocery sector. Research results emphasize that: (i) online-native retailers hold a wellestablished position of leadership worldwide and thus fundamentally influence egrocery dynamics as a whole; (i… Show more

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Cited by 4 publications
(4 citation statements)
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“…Therefore, thanks to big data and the 3.0 information systems that analyse them, managers can now make sales forecasts and monitor production constantly and precisely. Given the possibility of predicting the behaviour of the individual customer, moreover, these forecasts are characterized by extreme reliability (Erevelles et al, 2016;Rialti et al, 2017, Fornari et al, 2018.…”
Section: Discussion Of Results and Managerial Implicationsmentioning
confidence: 99%
“…Therefore, thanks to big data and the 3.0 information systems that analyse them, managers can now make sales forecasts and monitor production constantly and precisely. Given the possibility of predicting the behaviour of the individual customer, moreover, these forecasts are characterized by extreme reliability (Erevelles et al, 2016;Rialti et al, 2017, Fornari et al, 2018.…”
Section: Discussion Of Results and Managerial Implicationsmentioning
confidence: 99%
“…Such businesses may have a physical storefront and an online store and face challenges related to inventory management, logistics, and customer service. Managing physical and digital inventory and maintaining consistency across different sales channels is also a challenge for hybrid startups (Berman & Thelen, 2018;Andrea Payaro & Anna Rita Papa, 2017;Fornari et al, 2018 ;Verhoef et al, 2015) The definition of Startup Failure The definition of startup failure in entrepreneurship research has generated diverse interpretations. It signifies an entrepreneur's inability to attain desired outcomes, characterized by declining revenues and escalating operational costs (Kalyanasundaram et al, 2021;Jenkins & McKelvie, 2016).…”
Section: Overview Of Traditional Digital and Hybrid Startups Definiti...mentioning
confidence: 99%
“…In the current condition, the market owned by the company is very limited, which is only around the Cikarang area. Fornari et al (2018) stated online retailers are able to become market leaders and fundamentally influence market dynamics.…”
Section: Formulation Business Strategiesmentioning
confidence: 99%