Relationship Among Knowledge Management, Innovation, and Performance: A Systematic Literature Review

Kurniawati, Amelia; Wiratmadja, Iwan Inrawan; Sunaryo, Indryati; Samadhi, T.M.A. Ari

doi:10.1109/iea.2019.8714825

Cited by 7 publications

(11 citation statements)

References 22 publications

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“…The study from Kurniawati, et. al [23] used SLR protocol developed by Kitchenham to identify the relationship among knowledge management, innovation, and performance. It contains five steps i.e., identification of research, primary study selection, study quality assessment, data extraction, and data synthesis.…”

Section: Methodsmentioning

confidence: 99%

“…Similar with the studies from [23], [24], [25], the literature review process in this study adopted the SLR protocol developed in the Kitchenham and Charters' study [20]. The SLR protocol in this study consists of identifying potential studies, study selection, quality assessment, data extraction, and data analysis.…”

Section: A Systematic Literature Review (Slr) Protocolmentioning

confidence: 99%

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The Impact of Open Innovation Preparation on Organizational Performance: A Systematic Literature Review

Rumanti¹,

Rizana

Ramadhan

et al. 2021

IEEE Access

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Open innovation involves external parties of the organization in innovation activities within the organization, resulting in the flow of knowledge and information internally and externally (inbound and outbound). Given the advantages of having external support in the internal innovation process, organizations are starting to adopt the open innovation model to help them achieve and sustain innovation. The parties involved in open innovation are suppliers, consumers, competitors, and society. Such involvement will increase the organization's ability to achieve better performance. This study aims to provide a more updated, comprehensive, and clearer picture of the importance of organizational readiness to innovate, especially through open innovation. This study also seeks to present a more comprehensive identification of the impact of open innovation on company performance by using a systematic literature study. The systematic literature review conducted in this study can serve as a basis for future research that discusses policy strategies to improve organizational performance through the implementation of open innovation. Based on a systematic literature review, 33 main articles were obtained in accordance with the research objectives including different types of open innovation manifestations and specific open innovation practices implemented by organizations.

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Section: Methodsmentioning

confidence: 99%

Section: A Systematic Literature Review (Slr) Protocolmentioning

confidence: 99%

The Impact of Open Innovation Preparation on Organizational Performance: A Systematic Literature Review

Rumanti¹,

Rizana

Ramadhan

et al. 2021

IEEE Access

View full text Add to dashboard Cite

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“…(Chiu & Chen, 2016, p. 5;Eccher et al, 2002, p. 478) Knowledge sharing will contribute to knowledge management processes as well as make a positive contribution to innovation. (Esmi & Ennals, 2009, p. 202;Chen, Chen & Wu, 2012, p. 13146;De La Torre Sanclemente, Molina & Valencia, 2019, p. 329;Farsani et al, 2014, p. 186) The results of the literature study conducted by Kurniawati et al(2019) on the relationship between knowledge management, innovation and performance also confirm these findings.…”

Section: Shaping the Knowledge Management Frameworkmentioning

confidence: 67%

Knowledge Management in It Service Management: A Systematic Literature Study

Irkey

2020

International Journal of Management and Administration

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Knowledge management is considered key to the success of organizations today and is critical in knowledge-intensive areas such as the service sector. This study aims to understand knowledge management focus in service organizations, to identify research gaps in the field, and to shape the knowledge management approach in Information Technology Service Management (ITSM). Firstly, the basics of knowledge management and service management will be explained then a systematic literature review will be conducted on academic literature focusing on service organizations. Finally, the results of the study will be shared, and suggestions will be made for future studies.

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“…The same research indicates that the measurement of KM remains focused on large organisations, with the inherent idea that SMEs do not need or are not ready for KM. Despite this idea, a growing number of SMEs consider KM to be vital to the growth and success of their businesses (Kurniawati, Wiratmadja, Sunaryo & Ari Samadhi, 2019).…”

Section: Literature Reviewmentioning

confidence: 99%

Evaluation of a strategy-oriented method to identify and prioritise knowledge management initiatives in SMEs

Igartua

Albisua

Ruiz³

et al. 2021

JIEM

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Purpose: This article presents the process followed for the definition, application and evaluation of a Strategy oriented method of identifying and prioritising Knowledge Management (KM) initiatives in small to medium enterprises.Design/methodology/approach: To develop the method, the research team conducted a review of literature about existing business strategies and processes and models of maturity in KM. Based on that, a first version of a method was proposed. Subsequently, a contrast was made through a focus group composed of regional development centres, new company promotion agencies and industry representatives. Then, a four-step method, named KM-EZAGUTUZ, for the identification and prioritisation of KM initiatives in SMEs was proposed. Then, a field test was performed in five companies.Findings: The conclusions obtained through the research show the validity of the method for SMEs to identify and prioritise KM initiatives.Research limitations/implications: More field test should be done to confirm the validity of the method and improve it.Practical implications: The method, developed and supported in a prototype tool, helps companies to determine and prioritise actions for a better KM in accordance with company strategies, in a short period of time. In addition, the method supports a common understanding of the strategic vision of the organisation among the participants in the process.Social implications: Management practices are usually designed for medium and large companies. The significant resources required make it difficult for SMEs to benefit from their implementation. Given that SMEs account for a large share of employment in countries and that they need to manage knowledge effectively, this research helps to address this important socio-economic need.Originality/value: The method described in the article combines Strategy, Knowledge Management and a user friendly identification and prioritization tool adapted to SMEs.

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Relationship Among Knowledge Management, Innovation, and Performance: A Systematic Literature Review

Cited by 7 publications

References 22 publications

The Impact of Open Innovation Preparation on Organizational Performance: A Systematic Literature Review

The Impact of Open Innovation Preparation on Organizational Performance: A Systematic Literature Review

Knowledge Management in It Service Management: A Systematic Literature Study

Evaluation of a strategy-oriented method to identify and prioritise knowledge management initiatives in SMEs

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