Reference models and competitiveness: an empirical test of the management excellence model (MEG) in Brazilian companies

Abstract

This study analyses how robust the management excellence model (MEG) is as a guide for implementing best practices from different reference models to achieve greater quality and excellence in management. The study starts by discussing the model's assumptions and purposes and how it has been applied to a diverse and large group of Brazilian companies with the expectation of improving business performance. The study is based on 389 independent assessments of 8 MEG criteria in 52 Brazilian companies participating in the Minas Quality Award (PMQ) in the State of Minas Gerais, Brazil, between the 2008-and-2011 cycle. From a theoretical background, 13 proposed hypotheses were tested using the structural equation model (SEM) with a partial least squares (PLS) estimation. Empirical tests support the conceptual framework of MEG, positioning leadership and information management as forces that lead to the strategic management of people, markets, processes, and societal concerns, which in turn are strong predictors of business performance.

Antecedents of kaizen culture and its effect on operational performance: perspective of manufacturing companies in Malaysia

“…The autonomous workgroups are learning systems that will support a continuous improvement environment for optimum operational performance (Zailani et al, 2015). These are related concepts that support kaizen culture and innovation to help organizations stay competitive (Santos et al, 2016). Thus, this research gives evidence to the role and importance of kaizen culture as a mediator in the relationship of innovation and operational performance.…”

“…, 2015). These are related concepts that support kaizen culture and innovation to help organizations stay competitive (Santos et al. , 2016).…”

Towards a further step in understanding business excellence models: a comparative approach

“…country-specific models (e.g. Moon et al , 2011; Santos et al , 2016; Su et al , 2003; Xiang et al , 2010), see Tables 3–5. Relations among the BEM criteria according to the reviewed literature can be seen in Table 6.…”

Innovation and Management in MSMEs: A Literature Review of Highly Cited Papers

“…specifically in order to pursue innovation (Brunswicker & Vanhaverbeke, 2015; Chesbrough, 2003a, 2003b). Complementarily, while the Society-Environment is a specific enabling dimension of the Brazilian Excellence Management Model, ‘results toward society’ is included within the EFQM model (Cardoso et al, 2020; Santos et al, 2018). Moreover, all quality management models include to some extent social and sustainability aspects in their dimensions since they encompass management principles (NIST, 2013) and fundamental concepts (EFQM, 2013).…”