Reference model and method of evaluation for smart cities in government portals

Abstract

The urban issue is currently of great interest. The cities and its multiple socio-cultural and political manifestations have been acquiring, from the technological changes of Information Society, new instruments for ensuring the quality of the future life of most of the world population , and this subject has been named in doctrine as Smart Cities. According to this, several organizations have been gathering efforts in order to monitoring the different dimensions of smart cities. It is thus of utmost importance to analyse the main (inter)national metrics and indicators for evaluating the levels of smartness of cities, with special focus in governance. For this, and based in bibliographic revision and realização of conceptual proof, it is proposed an evaluation method that expresses the variables capable of enhancing the intelligent governance in Government portals. From the research undertak-en, it may be verified that studies in this field are still incipient. On the other side, in spite of the knowledge of the limits of such approach, this method will serve as a new focus on the fiability of the communication process between government and society and as source of consultation and evaluation of the intelligent governance. Finally, it is believed that tha periodical application of this method will allows, besides the monitoring and control of public policies, also the opening up of new ways of citizen's participation.

A inteligência na gestão pública: uma análise sob a perspectiva institucional

“…Engajamento Social -instituir processos de cocriação entre governo e sociedade; implantar políticas de dados abertos e mecanismos de interação com o setor empresarial e outros atores sociais. Há também uma lacuna relacionada com esforços para a alavancagem de dados sociais, a geração de opinião inteligente no governo e o desenvolvimento da interação dinâmica entre as partes interessadas em novas políticas públicas (Algebri, Husin, Abdulhussin, & Yaakob, 2017;Bernardes et al, 2017;Hidayat & Kurniawan;Kumar & Sharma, 2017;Li & Liao, 2018;McBride et al, 2018;Przeybilovicz et al, 2018).…”

“…Estudos apontam que há poucos esforços relatados na alavancagem do uso de dados sociais para a opinião inteligente do governo, na efetiva utilização de dados e informações advindos dos cidadãos, nas interações dinâmicas entre as partes interessadas e na influência e no desenvolvimento de políticas públicas (Bernardes, Andrade, Novais, & Lopes, 2017;McBride, Aavik, Kalvet, & Krimmer, 2018;Przeybilovicz, Cunha, Macaya, & Alburquerque, 2018).…”

A Taxonomic Analysis of Smart City Projects in North America and Europe

“…More in detail, smart city definitions include the concepts of social and cultural development [5], education and social learning [31][32][33][34], social sustainability [35] and citizens engagement and inclusion. Moreover, according to some authors [20,24,36], a smart city is a mean of enhancing the quality of life of citizens, which represents another important keyword in the literature (44% in Europe and 50% in North America). Figure 1 highlights that the European concept of the smart city is often related (50% of definitions) to the environment and natural resources, and their sustainability.…”

“…The effective integration of physical, digital and human systems in the built environment to deliver a sustainable, prosperous and inclusive future for its citizens Technology, people, sustainability [36] Portugal It becomes evident the importance of a quick and efficient action in order to identify, understand and work on the several problematic issues concerning the quality of urban life. Thus being, and considering the emergence of the New Technologies of Information and Communication -ICTs, as auxiliary tools for the monitoring, control and decision making towards these problems, this subject has been evolving for consolidating urban management based in ICTs, namely the Smart Cities Quality of life, technology, decision making [42] Finland There are two mainstreams in the smart city discussion: the ICT and technology-oriented approach and the people-oriented approach Technology, people [43] Norway…”

Qualidade Decisória dos Gestores Públicos: Contribuições da Inteligência e Gestão do Conhecimento

“…Additionally, there are few reported efforts in the literature (1) to leverage the use of social data to build smart governments; (2) seeking the effective use of data and information from citizens; (3) to analyze the dynamic interactions among stakeholders; and (4) to influence and develop public policies (Bernardes, Andrade, Novais, & Lopes, 2017;McBride, Aavik, Lalvet, & Krimmer, 2018;Przeybilovicz, Cunha, Macaya, & Alburquerque, 2018). In this sense, the research question guiding this study is: Based on the processes of intelligence and KM, what are the effective paths to achieving quality decision-making of public managers?…”