Recall of Hearing Aid Orientation Content by First-Time Hearing Aid Users

Abstract

Recall of hearing aid orientation (HAO) information by new hearing aid users was assessed in this pilot study. Twenty-eight older adults completed a 25-item recall test of hearing aid knowledge that contained questions targeting information presented during a typical HAO. The mean recall score immediately following the HAO was 80%. The mean recall score at the hearing aid follow-up 4 weeks later was 77%, indicating that most of the information was retained. Recall scores were not significantly different based on time of testing. Although a substantial amount of hearing aid use and care information was reported at the hearing aid follow-up, some important information was forgotten by several participants. These preliminary results suggest the need for greater focus on certain important hearing aid use and care information during the HAO.Learning Outcomes: As a result of this activity, the participant will be able to (1) identify patient memory performance results from studies in other areas of health care, (2) list three types of memory tasks that may be used to assess patients' memory for HAO information, (3) list two hearing aid use and care topics patients have difficulty remembering, and (4) describe two methods to enhance memory for HAO content.When patients are first fit with hearing aids, they are provided with a hearing aid orientation (HAO) during which the audiologist disseminates hearing aid use and care information, troubleshooting tips, and realistic expectations of hearing aid use. According to a recent consumer survey, the HAO takes about 45 minutes. 1 Thus, audiologists devote a good

Análise de material informativo em DVD na adaptação de idosos usuários de aparelho de amplificação sonora individual

“…These pieces of information corroborate with the results obtained and discussed before, regarding the users´ performance in the use, manipulation and cleaning of the HA/earmold. Another fact that confirms the results found by the studies mentioned (7,10,12,26) is what two participants reported about not knowing the meaning of the "beep" until watching the DVD and what other two participants reported, pointing the "cotton bud" as the correct way of dealing with the excess of wax in the external auditory canal, also mentioning, that the DVD had such information and emphasized the importance of looking for a otorhinolaryngologist to solve this problem.…”

“…Although, literature mentions that besides the level of information retained by the individuals, in the guidance process, be low compared with the level of information provided (10,12,26) , a lot of information is remembered incorrectly (7) . These pieces of information corroborate with the results obtained and discussed before, regarding the users´ performance in the use, manipulation and cleaning of the HA/earmold.…”

“…The fact gets even more worrying with the knowledge that the understanding of the information provided can become even more difficult for new users of HA, mainly for those who have the age factor associated with deficits in the working memory (11) . Furthermore, it is also known that after the guidance is provided, the individual immediately remembers only 80% of the content said and that, after the first month, the individual retains 77% of the information provided (12) . Therefore, it is important to use the Tele-education resources to develop educational materials for the hearing impaired and their families aiming to add a reinforcement to the information about the HA use and manipulation, so that they can access such information whenever they judge necessary.…”

Expectations, Prefitting Counseling, and Hearing Aid Outcome

“…Another explanation could be that, because the AVE listening demonstrations took place during the visit at which participants wore their hearing aids for the first time, and received the hearing aid orientation regarding use, upkeep, and maintenance of the hearing aids, the message from the demonstrations was forgotten by the time they left the laboratory, or missed altogether. As reported by Reese and Smith (2006) and Reese and Hnath-Chisolm (2005), new hearing aid users only recall between 70 and 75% of the information provided at hearing aid orientation. This means that as much as 25% of the information is either lost or misunderstood.…”

Information Retention and Overload in First-Time Hearing Aid Users: An Interactive Multimedia Educational Solution

“…It has been suggested that between 56 40-80% of information given verbally in clinical appointments is forgotten afterwards 57 (Kessels, 2003). A study of hearing aid users showed that of the information delivered at the 58 hearing aid fitting appointment, a more optimistic figure of 25% is forgotten one month later 59 (Reese & Smith, 2006). However, this study used a multiple-choice method of assessment 60 that may have artificially inflated the amount of information recalled.…”