Ready, set, go: examining student readiness to use ERP technology

Abstract

Purpose -To examine student readiness for change and behavioral intentions regarding the implementation of an enterprise resource planning system (ERP). The study also integrates literature on technology acceptance, readiness for change, and change implementation to test an adapted version of the technology acceptance model (TAM). Design/methodology/approach -Data were analyzed using SPSS 10.0 and AMOS 4.0. Findings -Gender and perceived ERP benefits are related to students' readiness for change, and readiness for change is a significant predictor of students' attitude toward usage of the ERP system. Additionally, computer self-efficacy is related to attitude toward usage and one's intent to use the ERP system.Research limitations/implications -First, is the use of self-report data, external validation would have been preferred. Second, the potential for common method bias is a concern. Finally, it was not possible to sample a majority of the more than 12,000 students enrolled. Of the students in the sample 92 percent were business majors. Practical implications -Organizational investments in technology must take into account more than the financial cost; they must be sensitive to user characteristics. Subsequently, the leadership of an organization should address and strategically plan for individual differences like an individual's readiness for change when implementing a new technology. Originality/value -The TAM model remains stable using college students and with the addition of individual difference factors, such as the readiness for change.

Cloud Computing (SaaS) Adoption as a Strategic Technology: Results of an Empirical Study

“…Most of these add other external variables to the original TAM model that are considered to be interesting for the research. Thus, it is frequently used in studies on ERP implementation and use in companies [50,52,[72][73][74][75][76][77][78][79][80][81][82], applications for e-commerce [83], file digitization systems [84], Internet banking [85], mobile social gaming [86], and e-learning platforms [62,[87][88][89][90], among many other sectors.…”

An FCM–FAHP approach for managing readiness-relevant activities for ERP implementation

“…The studies in the first group investigate the correlations between the influential factors but do not introduce a practical assessment model to assess the overall degree of readiness (AbdinnourHelm et al 2003, Raymond et al 2006, Shivers-Blackwell and Charles 2006, Kwahk and Lee 2008. The studies in the second group develop an assessment model by examining the contribution of influential factors on the overall readiness (Wognum et al 2004, Shafaei and Dabiri 2008, Razmi et al 2009, Hanafizadeh and Ravasan 2011.…”

“…These studies consider different evaluation criteria for analysing ERP readiness. For instance, AbdinnourHelm et al (2003), Shivers-Blackwell andCharles (2006) and Kwahk and Lee (2008) consider the factors related to the attitude of people who will work with the ERP system. The other studies develop their own framework by considering other dimensions of readiness.…”

“…Wognum et al (2004) develop a readiness assessment framework using the cause-event-action-outcome chain technique to analyse the preparedness of an organization at the start of an ERP implementation project. Shivers-Blackwell and Charles (2006) investigate the readiness of students in using an ERP system. They extend the Technology Acceptance Model (TAM) (Davis 1989) to model main influential factors.…”

Managing readiness-relevant activities for the organizational dimension of ERP implementation

“…Wognum et al [9] develop a readiness assessment framework using the cause-event-action-outcome (CEAO) chain technique to analyze the preparedness of an organization at the start of ERP implementation project. ShiversBlackwell and Charles [10] investigate the readiness of students in using an ERP system. They extended the technology acceptance model (TAM) [11] to model the main factors which influenced students' readiness.…”