2015
DOI: 10.1063/1.4937044
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Ranking the criteria for sustainability of community-based rural homestay programmes from the perspective of the operators

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Cited by 10 publications
(6 citation statements)
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“…Again, yet another study pertaining to a homestay program delves into the association between community participation, attitudes and sustainability (Amin and Ibrahim, 2016). Besides, Ramli et al (2015) analyze criteria for sustainability of the rural homestay programme in Malaysia and find that homestay operators should focus on ability and capacity, leadership as well as community resources to remain sustainable. Again, Kayat (2007) assess customer orientation amongst operators of rural homestays in Malaysia and come to the conclusion that though these respondents place a lot of emphasis on customer satisfaction, yet, they need to improve on their ability to understand the service quality expected by visitors.…”
Section: Rural Homestaysmentioning
confidence: 99%
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“…Again, yet another study pertaining to a homestay program delves into the association between community participation, attitudes and sustainability (Amin and Ibrahim, 2016). Besides, Ramli et al (2015) analyze criteria for sustainability of the rural homestay programme in Malaysia and find that homestay operators should focus on ability and capacity, leadership as well as community resources to remain sustainable. Again, Kayat (2007) assess customer orientation amongst operators of rural homestays in Malaysia and come to the conclusion that though these respondents place a lot of emphasis on customer satisfaction, yet, they need to improve on their ability to understand the service quality expected by visitors.…”
Section: Rural Homestaysmentioning
confidence: 99%
“…Research pertaining to rural homestays has been undertaken mostly from the perspective of homestay operators and local communities (Gu and Wong, 2007;Psiran and Xiao, 2013), and sustainable community development, community-based tourism or sustainability issues (Acharya and Halpenny, 2012;Ramli et al, 2015;Othman et al, 2013;Thapa and Malini, 2017;Kimaiga and Kihima, 2018;Salleh et al, 2014;Anand et al, 2012). Some studies have addressed the visitor perspective with respect to tourist satisfaction (Hussin and Kunjuraman, 2013;Meimand et al, 2013;Ismail et al, 2016;Biswakarma, 2015;Ogucha et al, 2015), influences on accommodation choice (Ritthichairoek, 2017), perceptions of tourists (Mura, 2015;Jamal et al, 2011), motivations of tourists for choosing homestays (Agyeiwaah, 2013;Gunasekaran and Anandkumar, 2012) and influence of sociodemographic variables (Agyeiwaah et al, 2014).…”
Section: Introductionmentioning
confidence: 99%
“…Therefore, scholars have measured the performance of rural homestays by creating a performance system from the perspective of homestay operations and evaluating their environment, service quality, and family facilities [32]. Some studies have measured the abilities of rural homestays from the perspective of individual organizations or social factors [33]. Based on previous studies, this study defines the performance of rural homestay as, under certain resources, conditions and environments, the measurement and feedback of the degree and efficiency of operators to achieve their business objectives.…”
Section: The Performance Of Rural Homestaysmentioning
confidence: 99%
“…pointed out that homestay operators perceive leadership as a more predominant factor than community support in ensuring the performance of their homestays [40]. Ramli et al (2015) noted that leadership enhancement and improving ability as well as capacity can improve homestay business performance [41]. However, these studies only explore the impact of variables on homestay performance, but they cannot effectively evaluate or even compare homestay performance.…”
Section: Literature Review 21 Performance Of Homestaysmentioning
confidence: 99%