Rancang Bangun Sistem Antrian Online Kunjungan Pasien Rawat Jalan Pada Rumah Sakit Syafira Berbasis Web

Melyanti, Rika; Irfan, Dedy; Ambiyar, Ambiyar; Febriani, Anita; Khairana, Riska

doi:10.31539/intecoms.v3i2.1676

Cited by 23 publications

(17 citation statements)

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“…Wijaya et al (2023) merancang aplikasi pendaftaran rawat jalan berbasis web, sementara Suprianto (2021) menerapkan teknologi dalam pengelolaan administrasi klinik. Melyanti et al (2020) merancang sistem antrian online kunjungan pasien rawat jalan pada rumah sakit berbasis web, yang dapat membantu mengelola antrian pasien secara lebih efisien. Murodi (2023) mengembangkan sistem informasi nomor antrian pasien berbasis web, yang diharapkan dapat membantu mengelola antrian pasien dengan lebih terstruktur.…”

Section: Pendahuluanunclassified

Implementasi Sistem Antrian Pasien Berbasis Website Pada Klinik Sehat Tamba Kelurahan Cilangkap

Poerwandono,

Anwar,

Mutia

et al. 2024

jpni

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Clinics are health facilities that provide basic medical services, diagnosis, treatment, and care to patients with minor or non-emergency medical conditions. The development of information technology has triggered the need for information systems in the medical field to improve health services. One important factor in increasing patient satisfaction is minimizing waiting time. Long queues can reduce clinic efficiency and affect patient satisfaction. This study aims to implement a website-based patient queue system at the Tamba Sehat Clinic, with the hope of increasing service efficiency and patient satisfaction. In implementing the website queuing system, researchers used qualitative methods to understand the effectiveness of health services and patient experiences. Data was collected through interviews, observations, and literature studies. The implementation of the Website-Based Patient Queuing System at the Tamba Sehat Clinic has had a significant impact. People can now easily get a queue number online via mobile phone or computer, eliminating the need to queue directly at the clinic location. Tamba Sehat Clinic, which was established in January 2023, has seen increased efficiency with this system. Patients can quickly and efficiently get a queue number, ensuring that their time is spent productively. Additionally, adopting this technology helps clinics improve the quality of service to prospective patients, creating a more comfortable and efficient experience for those in need of healthcare services. Thus, the implementation of a website-based patient queue system has brought real benefits to the community and clinics.

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Section: Pendahuluanunclassified

Implementasi Sistem Antrian Pasien Berbasis Website Pada Klinik Sehat Tamba Kelurahan Cilangkap

Poerwandono,

Anwar,

Mutia

et al. 2024

jpni

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“…Pada tahap awal ini, peneliti melakukan komunikasi dengan kepala ruangan poli rawat Jalan untuk memahami masalah di rumah sakit Syafira dan penyebab lambatnya proses pendaftaran serta mengumpulkan data-data apa yang diperlukan untuk mengatasi masalah yang terjadi disana (Melyanti et al 2020). Metode Pengumpulan data adalah dengan cara Observasi atau pengamatan langsung adalah pengumpulan data dengan melakukan penelitian langsung terhadap kondisi lingkungan objek penelitian yang mendukung kegiatan penelitian, sehingga didapat Gambaran secara jelas tentang kondisi objek penelitian tersebut dan untuk wawancara adalah metode pengumpulan data yang dilakukan dengan cara melakukan tanya jawab dengan petugas dan satpam di rumah sakit RSUD Kertosono tentang bagaimana antrian disana berjalan.…”

Section: Model Air Terjun ( Waterfall ) Communication (Project Initia...unclassified

Implementasi Metode Rule Based Pada Aplikasi Antri Pintar Berbasis Web Pada Loket Pendaftaran Pasien Rawat Jalan di Rumah Sakit

Sugiarto¹,

Swanjaya²,

Wulaningrum³

2022

j.born.inform.tek.komp

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This research was conducted in one of the hospitals in the vicinity of the author's residence. The queuing system that is applied in this hospital still uses the manual method where the officer will take the queue number on a machine that is at the queue counter. Based on the results of the calculation of the existing queuing system, there are still some accumulations of patients in the waiting room because it is still manual and the calling process is still very long. To overcome this problem by analyzing the previous queue data using the Waterfall method, and Rule Based with unlimited queue lengths (unlimited). From these results, it can be concluded that using the rule-based method on the smart queue application can speed up the patient queue due to the large number of counter staff. Penelitian ini dilakukan di salah satu rumah sakit yang berada disekitar tempat tinggal penulis yaitu di kota kediri. Sistem antrian yang diterapkan di rumah sakit ini masih menggunakan cara manual di mana petugas akan mengambilkan nomor antrian pada sebuah masih yang berada di loket antrian. Berdasarkan hasil perhitungan sistem antrian yang telah ada masih mengalami beberapa penumpukan pasien diruang tunggu dikarenakan masih manual dan proses pemanggilan yang masih sangatlah lama. Untuk mengatasi masalah ini dengan cara menganalisa data antrian sebelumnya dengan menggunakan metode Waterfall, dan Rule Based dengan panjang antrian tidak terbatas (unlimited). Dari hasil tersebut didapatkan kesimpulan bahwa dengan menggunakan metode rule based pada aplikasi antri pintar dapat mempercepat antrian pasien pada loket pendaftaran dikarenakan jumlah petugas loket yang lumayan banyak.

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“…In research conducted by Melyanti., with the title "Design of Online Queuing Systems for Outpatient Visits at Syafira Hospital Webbased", where the system development method used is the Waterfall method. The results led to the development of a web-based online queuing system for outpatient visits that can facilitate check-in and queue management for agents and patients [3].…”

Section: Introductionmentioning

confidence: 99%

Implementation Prototype Method on Queue System Development on Android Application

Lamunde¹,

Uperiati²,

Hayaty³

2023

Proceedings of the 1st International Conference on Sustainable Engineering Development and Technological Innovation, ICSEDTI 20

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The rapid development of information and communication technologies has brought many changes and solutions to facilitate human work. One of the problems that can be solved through the use of technology is by providing a solution using a queuing system. For example, at the Bank BRI Tanjungpinang Branch Office, the queuing system is still carried out manually by humans. For faster and better management, an individual can use the android application for a digital queuing system where users do not need to come to the bank and wait until the queue arrives, users can take a number and wait an hour. Therefore, this research aimed to design and build an Android-based digital queuing system using the prototype method, which consists of three stages, namely listening to the user, building a prototype, and testing by the user. Additionally, an Android-based digital queuing system was built and testing was also carried out using BlackBox testing.

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Rancang Bangun Sistem Antrian Online Kunjungan Pasien Rawat Jalan Pada Rumah Sakit Syafira Berbasis Web

Cited by 23 publications

References 0 publications

Implementasi Sistem Antrian Pasien Berbasis Website Pada Klinik Sehat Tamba Kelurahan Cilangkap

Implementasi Sistem Antrian Pasien Berbasis Website Pada Klinik Sehat Tamba Kelurahan Cilangkap

Implementasi Metode Rule Based Pada Aplikasi Antri Pintar Berbasis Web Pada Loket Pendaftaran Pasien Rawat Jalan di Rumah Sakit

Implementation Prototype Method on Queue System Development on Android Application

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