Quality, Strategy, and Competitiveness

Belohlav, James A.

doi:10.2307/41166743

Cited by 100 publications

(73 citation statements)

References 1 publication

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“…Differentiation strategy aims to provide better products or services to satisfy the customers' needs (Belohlav, 1993;Chung et al, 2010). This strategy includes creating differentiated products or services provided by a firm that are different from products and services of competitors.…”

Section: Competitive Strategiesmentioning

confidence: 99%

“…Cost leadership strategy aims to realize the least possible cost of a certain industry and avoid the flaws and wastes (Belohlav, 1993;Chung et al, 2010), through reducing operational and production costs (Porter, 1980), controlling indirect costs, materials supply or product distribution (Prajogo, 2007), or increasing their capacity utilization and production efficiency (Fuentes et al, 2006). Differentiation strategy aims to provide better products or services to satisfy the customers' needs (Belohlav, 1993;Chung et al, 2010).…”

Section: Competitive Strategiesmentioning

confidence: 99%

“…The major challenge for global organizations is to survive in this increasingly competitive global market (Zakuan et al, 2010). Organizations that adopt Total Quality Management (TQM) and pursue product quality, will improve their competitive position, business success, and differentiate their products (Belohlav, 1993;Fernandez-Perez and Gutierrez-Gutierrez, 2013;Lam et al, 2011). Recent studies showed positive relations between TQM implementation and performance of companies (Duh et al, 2012;GimenezEspin et al, 2012;Kaynak and Hartley, 2008;Kim et al, 2012;Lam et al, 2011;Rahman and Bullock, 2005).…”

Section: Introductionmentioning

confidence: 99%

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Total quality management practices, competitive strategies and financial performance: the case of the Palestinian industrial SMEs

Herzallah

Gutiérrez

Rosas

2013

Total Quality Management & Business Excellence

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The purpose of this paper is to examine the relationship between Total Quality Management (TQM) practices, competitive strategies -cost leadership and differentiation-and firm performance in the Palestinian economy. Within this study total quality management has been conceptualized as soft and hard practices, in congruence with the literature. An empirical analysis based upon an extensive validation process was applied to refine TQM, competitive strategies and financial performance scales. Data were collected through surveying 202 in Palestinian industrial small and medium enterprises (SMEs). Structural Equation Modeling was carried out to test the anticipated relationships. Results derived from this study show that TQM practices have indirect, positive and significant relationship with financial performance through competitive strategies. In addition, a direct, positive and significant relationship between competitive strategies and financial performance was observed. Results derived from this study might help managers to implement TQM practices in order to effectively allocate resources and improve financial performance.

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Section: Competitive Strategiesmentioning

confidence: 99%

Section: Competitive Strategiesmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

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Total quality management practices, competitive strategies and financial performance: the case of the Palestinian industrial SMEs

Herzallah

Gutiérrez

Rosas

2013

Total Quality Management & Business Excellence

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“…In this sense Belohlav (1993) and Conti (1993) assert that the problem in the implementation of quality management is not so much that the company is organized according to models of work organization based on hierarchy and standardization of activities, but in nonstructural activities that the company carries out to ensure coordination between various departments and to break down any barriers to effective communication processes.…”

Section: 2mentioning

confidence: 99%

Implementation of Quality Systems in Sociotechnical Systems

Grijalvo¹

2012

Quality Management and Practices

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Although the model had mismatches, and the proof of it are the results obtained by Elton Mayo at the Hawthorne plant, not until the early '50s when a series of British Tavistock Institute researchers call into question the Taylor paradigm as the only possible one, the one best way to achieve high productivity. The Institute's researchers pointed out that the process of mechanization had destroyed the traditional structure of small groups of miners who carried out all of the tasks related to coal mining, replacing it with specialists who worked independently in highly specialized jobs.

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“…Considering working groups inside companies, they are the most essential elements in the process of continuous improvement (Brewer et al, 2011). Training, team building and workplace improvements are important elements to build an environment in which employees can grow, be more adequate and contribute to a higher quality in the company.…”

Section: Literature Reviewmentioning

confidence: 99%

Advances in Automation and Cost Reduction in Spark Plugs Pressing System

Campos

Luz

Rivabem

et al. 2017

J. Ind. Intg. Mgmt.

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Abstract. This study deals with the gain in quality and cost reduction in the pressing of the spark plug wires from the need to ensure a standard, eliminate quality defects such as poor contact of the cables generating low power failures and unexpected problems. The main objective is to study the best practices in the automotive market, to ensure a standard for¯xing the spark plug wires, comparing them with the current method, pointing out potential gains from the analysis of deployment costs by reducing the time of labor and applying the results in the production line to ensure that the spark plug wires come out correctly set. To understand this work some key points were studied and addressed such as the system World Class Manufacturing (WCM), quality tools like FMEA, PDCA cycle and Kaizen. These were applied in the process of pressing the plug wires, highlighting their advantages and disadvantages, seeking the best way to use. The results show the implementation of automation to press the spark plug wires in a positive manner towards the operation performed by the operator. Automation was accepted and used to run the company in 2014. Referring to the layout of the production area, there was a reduction in the cycle time of the post. Moreover, reducing the cycle time of the operator with consequent cost savings for the company and improved ergonomic operation was observed. It is concluded that the main goal, which was to ensure a standard for pressing the plug wires and eliminating quality defects, was achieved as evidenced by cost analyses, beyond the desaturation of the job, thus receiving new activities.

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Quality, Strategy, and Competitiveness

Cited by 100 publications

References 1 publication

Total quality management practices, competitive strategies and financial performance: the case of the Palestinian industrial SMEs

Total quality management practices, competitive strategies and financial performance: the case of the Palestinian industrial SMEs

Implementation of Quality Systems in Sociotechnical Systems

Advances in Automation and Cost Reduction in Spark Plugs Pressing System

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