Quality Management System and Firm Performance in an Emerging Economy: The Case of Colombian Manufacturing Industries

Gallego, Juan Miguel; Gutiérrez, Luis H.

doi:10.18235/0000686

Cited by 6 publications

(5 citation statements)

References 26 publications

(31 reference statements)

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“…Our findings suggest that Kaizen might require a long-term period to obtain the gains of implementing this management practice. Our findings contrast to other studies on management, which found immediate impact (Gallego & Gutiérrez, 2017;Mahajan et al, 2012). Considering that our dataset comprehends medium and large firms, one possible explanation might be that medium and large firms require longer periods for the effects to materialize.…”

Section: Discussioncontrasting

confidence: 99%

Lean Management Practices’ Effects on Brazilian Firms: A Quantitative and Qualitative Analysis

Sousa¹,

Canêdo-Pinheiro

Cabral

et al. 2021

jcrbef

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One of the key drivers for a firm's productivity growth is management. One lean management practice considered cost-effective is Kaizen. Originally from Japan, the Kaizen basic concept is continuous improvement with the involvement of the full workforce. Using a firm-level dataset from Brazil's innovation and manufacturing surveys, this paper evaluates quantitatively whether Kaizen has impacted the performance of domestic firms. Our initial results suggest a productivity premium on Kaizen adopters, yet when it materializes is not detectable in the short term. Moreover, the impact on innovation is observable after Kaizen implementation. Understanding these outcomes with a qualitative approach, our analysis highlights the importance of Kaizen on innovation, especially by improving worker's time at the production line as well as the long-term vision of Kaizen on productivity. In summary, Kaizen is not a magic wand that improves firms’ performance in a wide array of indicators yet it may boost innovation outcomes in the short term aiming to improve productivity in the long term if it is implemented carefully and persistently, as established by its basic principles.

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Section: Discussioncontrasting

confidence: 99%

Lean Management Practices’ Effects on Brazilian Firms: A Quantitative and Qualitative Analysis

Sousa¹,

Canêdo-Pinheiro

Cabral

et al. 2021

jcrbef

View full text Add to dashboard Cite

show abstract

“…These operational improvements can raise firm's efficiency and productivity, ultimately translating into additional growth opportunities. A number of recent empirical studies indeed find evidence of this positive internal effect even among firms in developing and emerging countries (Calza et al, 2019;Gallego & Gutiérrez, 2017;Goedhuys & Mohnen, 2017;Trifković, 2017). Given their potential impact on sales growth, this internal effect also has to be taken into account when empirically investigating the external signalling effect of domestic certificates.…”

Section: The Advantages Of Certificationmentioning

confidence: 99%

Just a Piece of Paper? Domestic Standards Certification and Small Firm Growth in Viet Nam

Calza

Goedhuys

2021

The Journal of Development Studies

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Using two waves (2013Using two waves ( , 2015 of the Micro, Small, and Medium sized Enterprises (MSMEs) survey of Vietnamese manufacturing firms, this paper first explores what drives firms' decision to have a domestic standards certificate, taking into account a rich number of factors related to the cost and expected benefits of certification as well as institutional factors. It further explores the presence of a positive and significant effect of domestic certificates on firm growth, testing whether these serve as signalling devices for desirable attributes under information asymmetry. Evidence is indeed found for a signalling effect of domestic standards certification, being stronger for female-run businesses. Results hold even when controlling for international certifications.

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“…• A commitment of senior management: Senior management and executive management must be There has to be solid leadership working to implement the necessary steps with a quality management focus (Gallego & Gutiérrez, 2017). b.…”

Section: Basic Elements Of Quality Managementmentioning

confidence: 99%

Assessing the Prefabricated Building Factory’s Quality by Pointing out its Strengths and Weaknesses in Terms of Vision, Plan, and Evaluation

Arslan,

Thiruchelvam,

Hayder

2023

J. Professional Business Review

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Purpose: This study aims at the strengths and weaknesses in the application of the ISO 9001: 2015 quality management system and its impact on the competitive performance of the company, and to find out the reasons why the company did not obtain the ISO 9001: 2015 international specifications certificate, which it strives to obtain, which has a relationship with the competitive performance of the company (prefabricated building factory / Iraqi Ministry of Construction and Housing). Theoretical framework: The lack of literature on the study at the Iraqi Ministry of Construction and Housing and Prefabricated Building Factory aimed to identify the strengths and weaknesses to determine the effects of applying the international standard. A related study on Asian port performance was analyzed and listed in the study based on a thematic approach. Design/methodology/approach: The researchers in the company (prefabricated building factory) relied on interviews with top management, engineers in production lines, and technicians (Annex 1) by presenting questions to them (Annex 2) using the interview tool. Findings: The most significant findings identified by researchers can be presented after discussing the requirements of the standard (ISO 9001:2015), vision, plan, and evaluation, and they attempt to make proposals to address cases of non-conformity diagnosed under the checklists and propose a set of recommendations related to the subject of the study. Research, Practical & Social Implications: Research and Practical and Social Implications: This research provides the contributor with user inputs to find out the root causes of the aforementioned problem and aims to apply the remaining clauses of the International Standard Certification (ISO 9001:2015). Originality/Value: To obtain the organization's international standards certificate (ISO 9001: 2015) in terms of its vision, plan, and evaluation item and to impose its application on other items of international standards, this study helps to identify the organization's strengths and weaknesses so that weaknesses can be avoided and strengths can be strengthened.

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Quality Management System and Firm Performance in an Emerging Economy: The Case of Colombian Manufacturing Industries

Cited by 6 publications

References 26 publications

Lean Management Practices’ Effects on Brazilian Firms: A Quantitative and Qualitative Analysis

Lean Management Practices’ Effects on Brazilian Firms: A Quantitative and Qualitative Analysis

Just a Piece of Paper? Domestic Standards Certification and Small Firm Growth in Viet Nam

Assessing the Prefabricated Building Factory’s Quality by Pointing out its Strengths and Weaknesses in Terms of Vision, Plan, and Evaluation

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